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ITRS Geneos vs Savision Live Maps comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
31st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Network Monitoring Software (40th), IT Infrastructure Monitoring (28th)
Savision Live Maps
Ranking in Application Performance Monitoring (APM) and Observability
49th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 0.9%, down from 1.2% compared to the previous year. The mindshare of Savision Live Maps is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.9%
Savision Live Maps0.4%
Other98.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
reviewer2867997 - PeerSpot reviewer
Senior Analytics Engineer at a outsourcing company with 501-1,000 employees
Visual mapping of data pipelines has improved dependency insight and speeds troubleshooting
Regarding Savision Live Maps's AI capabilities, I think accuracy was pretty good, as it gave most of the information that we were able to validate, so it's all good. The advice I would give to others looking into using Savision Live Maps is that I think it's a good product; it's a new thing, and the AI capabilities are obviously improving every day, so I'm looking forward to more improvements and more use cases, and hopefully we can scale it in different departments and for different projects. I gave Savision Live Maps a rating of 8 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"I always appreciate Geneos's stability and ease of use."
"It's a great and powerful tool."
"Geneos enables customized aggregate views and alerts for both related and disparate components, and this flexibility and insight facilitates proactive and prompt causation analysis so you can easily see everything at once and know why there is an issue within seconds rather than spend precious time trying to find out."
"It is better than any monitoring product I've ever used in terms of providing real-time metric data."
"This is the most amazing monitoring tool I've ever worked with, because it allows you to monitor a lot of things and also to address the issue and assign it to someone so everyone will know it's being investigated."
"ITRS is the best monitoring tool I have used so far."
"The monitoring of queues which helps us to stay ahead of issues and fix them before users start complaining."
"Savision Live Maps has impacted my organization positively because it helps visually represent nodes and understand dependencies, which helps us understand breakages and issues in production."
"The dashboards and views available are easy to manage and share, and provide all of the metrics required."
"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."
 

Cons

"The main feature that needs work is the Dashboard designer. Currently we have to export metrics data in real-time into some other visualization tools in order to get better picture and have a bit more functional dashboard."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"Currently the dashboard does not have the capability of providing different status levels, and this needs to be updated."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"I would like better access to the data that is being collected."
"There is a one-second ceiling on responses to rule breaches."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS."
"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."
 

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"I can say it's not that cheap because the licensing is a little bit costly"
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
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Top Industries

By visitors reading reviews
Financial Services Firm
53%
Construction Company
7%
Outsourcing Company
6%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
What needs improvement with Savision Live Maps?
I choose 8 out of 10 for Savision Live Maps because it does a good job but I think there are definitely some improvements that we could make. I have not identified any additional improvements neede...
What is your primary use case for Savision Live Maps?
My main use case for Savision Live Maps is that it helps me to build my dependencies between the nodes, so it helps me like a DAG. A quick specific example of how I use Savision Live Maps in my dai...
What advice do you have for others considering Savision Live Maps?
Regarding Savision Live Maps's AI capabilities, I think accuracy was pretty good, as it gave most of the information that we were able to validate, so it's all good. The advice I would give to othe...
 

Also Known As

Geneos
Live Maps
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives
Find out what your peers are saying about ITRS Geneos vs. Savision Live Maps and other solutions. Updated: August 2026.
909,563 professionals have used our research since 2012.