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| Product | Mindshare (%) |
|---|---|
| Ivanti Neurons for ITSM | 2.0% |
| InvGate Service Desk | 0.6% |
| Other | 97.4% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
InvGate Service Desk allows your IT teams to work smarter not harder. Improve business agility and customer satisfaction, with a self-service portal and knowledge base capabilities. Automate your workflows to match tickets to the best solver and keep the consistent responses to repeating issues. Gain visibility of all tickets and your team’s work with customizable dashboards and reports. InvGate Service Desk is a secure and robust IT help desk ticketing system, flexible enough to meet other departments’ needs.
Automate workflows, eliminating costly manual processes, while making your business more efficient, compliant and secure. Whether you’re looking for an IT helpdesk/support ticket solution or need to perform more advanced ITIL service management processes, Ivanti Neurons for ITSM can easily scale and adapt to meet your specific business needs.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.