InvGate Service Desk allows your IT teams to work smarter not harder. Improve business agility and customer satisfaction, with a self-service portal and knowledge base capabilities. Automate your workflows to match tickets to the best solver and keep the consistent responses to repeating issues. Gain visibility of all tickets and your team’s work with customizable dashboards and reports. InvGate Service Desk is a secure and robust IT help desk ticketing system, flexible enough to meet other departments’ needs.
| Product | Market Share (%) |
|---|---|
| InvGate Service Desk | 0.5% |
| ServiceNow | 13.1% |
| JIRA Service Management | 6.5% |
| Other | 79.9% |
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