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Inuvika vs Microsoft Remote Desktop Services comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Inuvika
Ranking in Remote Access
46th
Average Rating
10.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Application Virtualization (5th), Virtual Desktop Infrastructure (VDI) (25th), Desktop as a Service (DaaS) (9th)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
91
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (2nd)
 

Mindshare comparison

As of September 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.9%, down from 10.6% compared to the previous year. The mindshare of Inuvika is 0.8%, up from 0.3% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 6.4%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.9%
Microsoft Remote Desktop Services6.4%
Inuvika0.8%
Other87.9%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
it_user573525 - PeerSpot reviewer
Infrastructure Engineer at a tech vendor with 10,001+ employees
Our need to virtualise Linux applications alongside Windows made the search pretty limited.
Our favourite features are: The ability to cross publish windows apps to linux and linux apps to windows. We have a lot of niche applications that we have never been able to virtualise that have had to sit on dedicated virtual machines for many years, and now all users can easily share them The administration console has to be one of the easiest we have used. Previously we were a Citrix house, its administration is very scattered having many different management consoles which could be confusing. With OVD everything is in a single console. It works on any device that supports HTML5, plus we can use the Enterprise Desktop Client on Windows/Mac/Linux and our growing number iOS and Android devices. As a BYOD company, we embrace software that makes administration easier It uses port 443. A lot of our workforce travel 80% of the time, so having a service that is ‘firewall friendly’ makes hotel/café/airport wifi much more accepting of a system like this, plus it’s all encrypted so we know our data is secure We can stop our staff using copy and paste – this is fantastic for us as we deal with sensitive information which must under no circumstance end up on the client device.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"The dashboards, the security, and the customization capabilities work very well for us."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."
"Microsoft Intune has definitely reduced management burdens."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"We are transforming our flat network by adopting different cloud solutions, and our own applications are hosted in the cloud. Intune ensures our security throughout our entire cloud-based system, improving our security posture."
"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."
"If anything, we are more efficient as a business now."
"Good screen draw feature and ability to use two monitors."
"Microsoft Remote Desktop Services has positively impacted my organization by leading to an overall productivity increase because it has simplified what used to be a physical task of going to certain users' machines for validation, allowing for remote management from geographically distributed locations."
"Microsoft Remote Desktop Services is stable and reliable."
"The pricing is great as it's free in the larger Microsoft system."
"The most valuable feature is performance."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"The solution works very well for us and I recommend it to others."
"It's part of the Microsoft Operating system and is free."
 

Cons

"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."
"The initial setup is a little bit complex."
"The mobile management is good for iPhone and iPad, but the Apple Mac management needs improvement. That is probably because Microsoft does not have low-level access to Apple Mac hardware. If you are doing basic things, it is okay, but if you want to image Apple Macs and do things like that, then Jamf is much better."
"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"Currently, BitLocker does not support BYOD enrollment, which is a product limitation."
"The synchronization could be improved."
"Back in 2020, there were significant problems with report accuracy, particularly regarding web patching."
"The only thing I can see that OVD will need is additional scalability i.e. if we were going to expand to a larger implementation in excess of 1000 users."
"The product can be improved by ensuring that people can access it from anywhere and be leveraged on any kind of device virtually."
"Sometimes, the updates break the system."
"The solution isn't as good as the Citrix option."
"There could be better options and it could be faster."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"It would be helpful if there was a feature that notifies you when the internet is down so you're not working for nothing, it should be something that pops right up where you can see it."
"The stability could be improved."
"Microsoft Remote Desktop Services can be improved by addressing the single session limitations and also clarifying the licensing, which can be confusing."
 

Pricing and Cost Advice

"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"While Microsoft charges for actual usage, it lacks discount options."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Pricing can be improved."
"I rate Intune five out of 10 for pricing. It's expensive."
Information not available
"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"The tool must be cheaper."
"There is a licensing cost."
"Although not an expensive product, pricing is always something that can be improved."
"The pricing is moderate."
"The solution has a pretty comparable pricing."
"I rate the price of Microsoft Remote Desktop Services a three out of five."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
University
13%
Comms Service Provider
12%
Financial Services Firm
10%
Healthcare Company
10%
Manufacturing Company
11%
Outsourcing Company
9%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise17
Large Enterprise36
 

Questions from the Community

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
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What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The experience with pricing, setup cost, and licensing is that the pricing is based on licensing costs and the setup ...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services can be improved in several areas. Currently, it requires a license cost, it has per...
What is your primary use case for Microsoft Remote Desktop Services?
Our main use case for Microsoft Remote Desktop Services is to allow multiple users to remotely access our Windows mac...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Remote Desktop Services
 

Interactive Demo

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Genomics England, Orange Telecom, Abeline Christian University, Univesité de Paris, Nambia University of Science and Technology, Belmont Abbey College, University of Exeter, Skema Business Schools, Benchmark Community Bank, Diners Club International, Appletree Medical Group, Canadian Health Systems, City of Marysville, Government of Kentucky, City of Windhoek, Hoburne Holidays
Bank Alfalah Ltd.
Find out what your peers are saying about TeamViewer, Microsoft, Apache and others in Remote Access. Updated: September 2026.
914,109 professionals have used our research since 2012.