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Inuvika vs Microsoft Remote Desktop Services comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Inuvika
Ranking in Remote Access
48th
Average Rating
10.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Application Virtualization (7th), Virtual Desktop Infrastructure (VDI) (26th), Desktop as a Service (DaaS) (9th)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
91
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (2nd)
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of Inuvika is 0.7%, up from 0.4% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 6.6%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
Microsoft Remote Desktop Services6.6%
Inuvika0.7%
Other87.3%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
it_user573525 - PeerSpot reviewer
Infrastructure Engineer at a tech vendor with 10,001+ employees
Our need to virtualise Linux applications alongside Windows made the search pretty limited.
Our favourite features are: The ability to cross publish windows apps to linux and linux apps to windows. We have a lot of niche applications that we have never been able to virtualise that have had to sit on dedicated virtual machines for many years, and now all users can easily share them The administration console has to be one of the easiest we have used. Previously we were a Citrix house, its administration is very scattered having many different management consoles which could be confusing. With OVD everything is in a single console. It works on any device that supports HTML5, plus we can use the Enterprise Desktop Client on Windows/Mac/Linux and our growing number iOS and Android devices. As a BYOD company, we embrace software that makes administration easier It uses port 443. A lot of our workforce travel 80% of the time, so having a service that is ‘firewall friendly’ makes hotel/café/airport wifi much more accepting of a system like this, plus it’s all encrypted so we know our data is secure We can stop our staff using copy and paste – this is fantastic for us as we deal with sensitive information which must under no circumstance end up on the client device.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."
"Microsoft Endpoint Manager's patch management has been the most helpful to us."
"The security compliance capabilities make it widely adopted across organizations."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"It works well if you have a Microsoft environment."
"It significantly reduces the overhead associated with providing support."
"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."
"I have seen a return on investment right from the start of the tool's usage."
"If anything, we are more efficient as a business now."
"Mostly we are quite happy with it."
"The product's initial setup phase was easy."
"The solution is now stable."
"The most valuable aspect is it is handy."
"The solution works well as a remote desktop."
"I give the stability a nine out of ten."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"I like that it works; in most cases, it's predictable, and you know what you get."
 

Cons

"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Microsoft Intune can be improved in terms of reporting, customization, troubleshooting visibility, and policy deployment speed in large environments; some advanced configurations can also be complex during initial setup and management."
"The most significant issue I encounter is troubleshooting when a policy is not applying or a device is showing non-compliant; the error messages can be pretty vague, which makes it necessary for me to dig around and piece things together myself."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"I switched away from Microsoft Intune because it cannot manage the MacBook very well."
"In an upcoming release, I would like to see some kind of analytics report."
"The only thing I can see that OVD will need is additional scalability i.e. if we were going to expand to a larger implementation in excess of 1000 users."
"The price is too high."
"Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong."
"Microsoft Remote Desktop Services is a good tool that does what it is meant to do, and from a security perspective, it is brilliant. However, there is a lot of overhead with managing it, which modern tools do not have, especially tools that exist in the cloud."
"I would not recommend going with this solution because I wouldn't recommend going for a big enterprise setup."
"The speed should be a little more. When you're pitching from Mac to Windows, it takes a little more time than what is required."
"The solution isn't as good as the Citrix option."
"Regarding the interface, I would rate it a nine mainly because it still looks like an old application, and if it could be modernized, that would be appreciated."
"I suggest some improvements for Microsoft Remote Desktop Services, such as introducing redundant gateways or better bandwidth access to reduce the frequency of remote connection breaks, especially during larger sessions with clients where I often need three or four remote sessions."
 

Pricing and Cost Advice

"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"The price for Intune is fair."
"Even if they charge a premium, they aim to provide equal value."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
Information not available
"We do not have to pay for the product."
"Microsoft Remote Desktop Services is less expensive than some other solutions on the market."
"I would say it's expensive as there similar products available for free."
"I rate the price of Microsoft Remote Desktop Services a three out of five."
"The price of Microsoft Remote Desktop Services is reasonable. The solution can come for free for some clients with certain agreements."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"The tool must be cheaper."
"The pricing could always be improved."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
7%
University
14%
Comms Service Provider
12%
Healthcare Company
10%
Financial Services Firm
10%
Manufacturing Company
11%
Computer Software Company
8%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise16
Large Enterprise36
 

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The experience with pricing, setup cost, and licensing is that the pricing is based on licensing costs and the setup ...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services can be improved in several areas. Currently, it requires a license cost, it has per...
What is your primary use case for Microsoft Remote Desktop Services?
Our main use case for Microsoft Remote Desktop Services is to allow multiple users to remotely access our Windows mac...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Remote Desktop Services
 

Interactive Demo

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Genomics England, Orange Telecom, Abeline Christian University, Univesité de Paris, Nambia University of Science and Technology, Belmont Abbey College, University of Exeter, Skema Business Schools, Benchmark Community Bank, Diners Club International, Appletree Medical Group, Canadian Health Systems, City of Marysville, Government of Kentucky, City of Windhoek, Hoburne Holidays
Bank Alfalah Ltd.
Find out what your peers are saying about TeamViewer, Microsoft, Apache and others in Remote Access. Updated: July 2026.
908,877 professionals have used our research since 2012.