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Informatica PowerExchange [EOL] vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Informatica PowerExchange boosts decision-making and ROI through streamlined data management and cost-effective integration across data sources.
Sentiment score
7.7
Tungsten RPA cuts costs by 70%, reduces workforce needs, and boosts efficiency in aviation, government, and migration projects.
It is considered cost-efficient because it leads to the re-utilization of channels and platforms, which saves time and money.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.1
Feedback on Informatica PowerExchange support is mixed, with praise for reliability but concern over response times, averaging 7-8/10 ratings.
Sentiment score
6.5
Tungsten RPA technical support is prompt and expert, but response times and availability vary based on complexity and contracts.
Their support aligns with what I have experienced with Informatica data quality teams, and it is quite effective.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
Informatica's technical support team is very supportive and provides help whenever required.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
The support was good enough, and they were able to resolve all the issues I raised in the past.
Senior Analyst at North Oil Company
 

Scalability Issues

Sentiment score
7.0
Informatica PowerExchange is scalable for big data, though some find limitations in flexibility and high availability.
Sentiment score
6.9
Tungsten RPA offers scalable, adaptable solutions for all organizations, requiring setup time and structured deployment for success.
 

Stability Issues

Sentiment score
7.7
Informatica PowerExchange [EOL] is reliable but needs improvements in handling high loads, error clarity, and log visibility.
Sentiment score
7.7
Tungsten RPA is generally stable and reliable, though legacy integration issues and lack of insights tools present challenges.
Technical errors sometimes occur, such as network breakages at the source level, which breaks connectivity.
Senior Analyst at North Oil Company
 

Room For Improvement

Informatica PowerExchange needs improved integration, user-friendliness, and enhancements in big data, real-time processing, and automation capabilities.
Tungsten RPA requires better support, documentation, scalability, integration, intuitive interface, expanded browser support, and enhanced community and features.
One area that could be improved is performance, as PowerExchange sometimes has less performance compared to native connectors when dealing with a huge volume of data.
Senior Analyst at North Oil Company
The addition of data quality dashboards or measures would also help in profiling data to assess its health before sharing or moving it.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
The lack of a developer community in Tungsten RPA is a red flag for us and for customers.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Setup Cost

Informatica PowerExchange pricing is capacity-based with moderate to high costs, favored for integration capabilities and cost efficiency.
Tungsten RPA offers subscription pricing with varied costs, competitive yet more expensive than UiPath, plus a 10% annual support fee.
Informatica PowerExchange is considered cost-efficient due to reduced number of APIs needed.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
The pricing and cost depend heavily on SAP's licensing structure, especially if using SAP integration services.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
 

Valuable Features

Informatica PowerExchange [EOL] excels in data transformation, connectivity, and integration, efficiently handling large data volumes with flexibility.
Tungsten RPA excels in integration, security, and flexibility with highlights in email preservation, automation, and comprehensive technical support.
It also reduces the number of APIs needed for new integrations by offering a unified exchange platform.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
The primary advantage of Informatica PowerExchange is being able to extract data from source systems that Informatica does not natively support.
Senior Analyst at North Oil Company
PowerExchange is one of the best software solutions to build integrations with non-Oracle or standard database services, especially for SAP and Hana products.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Categories and Ranking

Informatica PowerExchange [...
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (7th)
 

Featured Reviews

HA
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
Facilitates seamless data exchange for Middle Eastern government entities while reducing costs and simplifying integration processes
Informatica PowerExchange is important for services and common services implementations. This allows workflow communication between different entities, providing proper services. The tool's governance features include HA rules, responsibilities, and policies which are highly valued. It also reduces the number of APIs needed for new integrations by offering a unified exchange platform that facilitates easy-to-use services without the need for coding.
Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Government
6%
Computer Software Company
6%
Marketing Services Firm
5%
Financial Services Firm
15%
Performing Arts
8%
Manufacturing Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Informatica PowerExchange?
Informatica PowerExchange is considered cost-efficient due to reduced number of APIs needed, enabling re-utilization of existing channels, cutting down on development and training costs.
What needs improvement with Informatica PowerExchange?
It would be helpful to have more metadata provided, which is useful for engaging more users in data exchange. The addition of data quality dashboards or measures would also help in profiling data t...
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

PowerExchange, Connectors
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

ACH Food, BNSF Railway Company, Illinois State University
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Informatica PowerExchange [EOL] vs. Tungsten RPA and other solutions. Updated: November 2025.
882,961 professionals have used our research since 2012.