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Infor LN vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infor LN offers higher returns than SAP through automation, improving efficiency, productivity, and operational cost savings for businesses.
Sentiment score
6.8
Microsoft Dynamics AX boosts productivity and efficiency, offering customizable solutions with significant ROI, despite challenges in precise measurement.
Infor has saved us time by bringing a large division into one language and has saved us money.
 

Customer Service

Sentiment score
8.0
Infor LN offers reliable global customer service, but customization challenges and quality improvements are needed in ticket resolutions.
Sentiment score
4.1
Microsoft Dynamics AX support is praised for availability but criticized for costly, slow handling of complex issues and customizations.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
Microsoft has really good documentation, and they are known for that.
 

Scalability Issues

Sentiment score
8.5
Infor LN offers scalable, seamless operations with regular updates, supporting diverse enterprise needs for both cloud and on-premise environments.
Sentiment score
7.1
Microsoft Dynamics AX offers scalability, especially in the cloud, but older versions struggle with complex setups for larger clients.
Infor is a 100% scalable solution that supports our needs.
The system is scalable.
Microsoft Dynamics AX already has multiple functions for sales, inventory, HR, finance, and supply chain.
It does not support consolidated financial reporting.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
 

Stability Issues

Sentiment score
7.8
Infor LN is stable and reliable, requiring some training; support effectively resolves performance issues and minor challenges.
Sentiment score
7.1
Microsoft Dynamics AX is generally stable, though stability varies with infrastructure and updates, with mixed user ratings.
If you do the maintenance and have your own people, it could be stable, but it means a lot of work.
I have not had any major issues with stability.
 

Room For Improvement

Infor LN needs UI enhancements, improved reporting, efficient integration, better HR, expanded AI, and faster service support.
Microsoft Dynamics AX requires greater efficiency, improved user interface, better integration, and more flexible, scalable, and localized features.
Improvements in AI features for the UI could enhance the overall experience.
We have problems with the database, not with Infor - with the Oracle database.
The user interface of Infor LN could be more intuitive for common users.
Microsoft Dynamics AX lacks the concept of month-end closing, which is essential for tight control over financial periods.
It is no longer supported from a security perspective, so it is not getting updated.
Most companies working with AX currently transforming to D365, upgrading their ERP systems, which are more enhanced and have additional features such as dashboards.
 

Setup Cost

Infor LN offers competitive pricing with typical user fees of $1,500, though additional costs and flexible cloud options exist.
Microsoft Dynamics AX has high initial costs, with variable regional pricing, but cloud options may offer savings.
Infor LN is cost-effective when compared to solutions like SAP.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
 

Valuable Features

Infor LN is a versatile ERP solution appreciated for customization, automation, industry compatibility, and cost-effectiveness.
Microsoft Dynamics AX offers comprehensive ERP solutions with strong security, seamless integration, and efficient support for finance, supply chain, and sales.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
It includes an ERP system that is end-to-end from ordering to reporting financials.
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
I have not had any major issue with stability.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
 

Categories and Ranking

Infor LN
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
7th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
58
Ranking in other categories
Activity Based Costing Software (3rd)
 

Mindshare comparison

As of October 2025, in the ERP category, the mindshare of Infor LN is 5.2%, up from 4.5% compared to the previous year. The mindshare of Microsoft Dynamics AX is 5.1%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Infor LN5.2%
Microsoft Dynamics AX5.1%
Other89.7%
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
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Top Industries

By visitors reading reviews
Manufacturing Company
25%
Computer Software Company
13%
Healthcare Company
5%
Comms Service Provider
4%
Manufacturing Company
11%
Computer Software Company
8%
Comms Service Provider
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise13
Large Enterprise17
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The user interface of Infor LN could be more intuitive for common users. Sometimes, it is necessary to have an expert for connections.
What needs improvement with Microsoft Dynamics AX?
I have faced challenges with Microsoft Dynamics AX, specifically localization; it's very challenging because we are from Romania, so the finance module has to be harmonized with the Romanian law. T...
What is your primary use case for Microsoft Dynamics AX?
We are a customer of Microsoft Dynamics AX. The ERP system is used to keep tracking our processes. I am using Microsoft Dynamics AX in the distribution and retail industry, wholesales, and we have ...
 

Also Known As

Infor ERP LN
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Infor LN vs. Microsoft Dynamics AX and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.