Infor CloudSuite vs SuiteCRM comparison

Infor and SalesAgility are both solutions in the CRM category. Infor is ranked #16 with an average rating of 7.9, while SalesAgility is ranked #40 with an average rating of 7.0. Infor holds a 0.7% mindshare in CRM, compared to SalesAgility’s 0.6% mindshare. Additionally, 100% of Infor users are willing to recommend the solution, compared to 100% of SalesAgility users who would recommend it.

Infor CloudSuite

Read 18 Infor CloudSuite reviews

3,086 Views
679 Comparison Views

100% willing to recommend

SuiteCRM

Read 1 SuiteCRM review

478 Views
478 Comparison Views

100% willing to recommend

Infor CloudSuite

SuiteCRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Infor CloudSuite and SuiteCRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: October 2025).

Buyer's Guide

CRM

October 2025

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Helped 872,922 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor CloudSuite

Ranking in CRM

16th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), Product Configuration and Quoting (6th), Warehouse Management (4th), Cloud HCM (6th), Financial Close Software (2nd)

SuiteCRM

Ranking in CRM

40th

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the CRM category, the mindshare of Infor CloudSuite is 0.7%, up from 0.3% compared to the previous year. The mindshare of SuiteCRM is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Infor CloudSuite	0.7%
SuiteCRM	0.6%
Other	98.7%

CRM

Featured Reviews

Dietmar Müller

Key Account Manager at Cronon GmbH

Provides integrated solutions for international business operations

Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.

Read full review

JorgeValenzuela

Owner at CPSTECH

Provides valuable reporting tools, but the user interfaces could be simplified

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified. I have been using SuiteCRM for five…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."

"It is a complete wave management system to increase processing efficiency."

"Some valuable features include improved transparency in sales processes, which has been vital for our operations."

"It is a very scalable solution."

"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."

"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."

More Infor CloudSuite pros

"The product's most valuable feature is the ease of obtaining information to make decisions."

Cons

"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."

"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."

"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."

"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."

"The solution's support service could be better."

"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."

"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."

"The price of the solution is not good."

More Infor CloudSuite cons

"The platform's user interfaces could be simplified."

Pricing and Cost Advice

"I feel it is not very cheap, very economical but also not very expensive."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"For on-premise installations, the licensing is yearly."

"The pricing is not built on a standard model."

"It is a cost-effective solution."

"The product is expensive. I rate the pricing a five out of ten."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"The platform's pricing depends on the specific number of users."

"The product's initial price is quite low, around $100 for a fixed deployment."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Healthcare Company

10%

Educational Organization

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	4

No data available

Questions from the Community

What do you like most about Infor CloudSuite Industrial?

Some valuable features include improved transparency in sales processes, which has been vital for our operations.

See all answers

What is your experience regarding pricing and costs for Infor CloudSuite Industrial?

As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.

See all answers

What needs improvement with Infor CloudSuite Industrial?

While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...

See all answers

What is your experience regarding pricing and costs for SuiteCRM?

The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.

See all answers

What needs improvement with SuiteCRM?

The platform's user interfaces could be simplified.

See all answers

What is your primary use case for SuiteCRM?

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.

See all answers

Comparisons

Infor LN vs Infor CloudSuite

Compared 22% of the time

Infor M3 vs Infor CloudSuite

Compared 12% of the time

Workday vs Infor CloudSuite

Compared 7% of the time

IBM Maximo vs Infor CloudSuite

Compared 7% of the time

SAP S/4HANA vs Infor CloudSuite

Compared 5% of the time

More Infor CloudSuite Competitors

Bitrix24 vs SuiteCRM

Compared 57% of the time

HubSpot CRM vs SuiteCRM

Compared 43% of the time

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Product Reports

Buyer's Guide

Infor CloudSuite

October 2025

Download Infor CloudSuite product report

Buyer's Guide

CRM

October 2025

Download SuiteCRM product report

Also Known As

SyteLine

No data available

Overview

Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.

Infor

SuiteCRM is a powerful open-source CRM platform, providing a 360-degree view of customers and business interactions. Ideal for businesses of all sizes, it offers scalability and customization, allowing users to adapt it to diverse organizational needs. With features like sales management, marketing automation, customer service, project management, and robust reporting, SuiteCRM ensures comprehensive business management. Its cost-effectiveness, with lower licensing costs compared to proprietary CRM solutions, makes it an attractive choice. The platform is community-driven, benefiting from a large and active community that provides ongoing support, bug fixes, and updates. Businesses can leverage SuiteCRM to enhance customer relationships, boost sales and revenue, improve productivity, and enjoy greater flexibility through tailored customization.

SalesAgility

Sample Customers

PRIDE Industries

Information Not Available

Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: October 2025.

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