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HubSpot CRM vs SuiteCRM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HubSpot CRM
Ranking in CRM
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
No ranking in other categories
SuiteCRM
Ranking in CRM
54th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the CRM category, the mindshare of HubSpot CRM is 1.4%, up from 1.4% compared to the previous year. The mindshare of SuiteCRM is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
HubSpot CRM1.4%
SuiteCRM0.4%
Other98.2%
CRM
 

Featured Reviews

Sadiq H - PeerSpot reviewer
Campaign Specialist at a outsourcing company with 1,001-5,000 employees
Automation and integrated analytics have transformed how my team manages campaigns and deals
There are a couple of things which I would improve in HubSpot CRM. There are limitations with user limitations. I would want a feature where certain users do not need to export data and I want to be notified if anyone is exporting. That feature exists for a certain number of users, but it should also apply to lower-level users who should be notified as well. Second, the analysis and insights need to be provided on a weekly basis. For example, I would want to see that in this week we sent an email to a certain number of prospects, information about which was my highest open rate email campaign and which was my lowest engagement campaign, and insights from HubSpot AI that can be utilized. I would want to know which subject lines we gathered that received more attention as a form of data analytics information. Additionally, if I have one hundred contacts today and a couple of them are not active, for example, if eighty contacts are active and twenty contacts have never opened my email, I would want to trash them because they are not engaging. That kind of information would be very useful.
JV
Owner at CPSTECH
Provides valuable reporting tools, but the user interfaces could be simplified
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified.  I have been using SuiteCRM for five…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The price of HubSpot CRM is lower than Salesforce and this is a key benefit."
"The ability to track revenue and complete forecasting has been the most valuable feature."
"The solution is easy to use and easy to implement."
"The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID."
"If you're planning to use HubSpot CRM for marketing and sales support, it's a great tool, and you can automate what you view on every account, every day in the pipeline."
"HubSpot is one of the best tools that is free, helping me start quickly."
"The ease of having everything in one place is valuable."
"The native integration with Outlook is something that I find really useful in HubSpot CRM."
"The product's most valuable feature is the ease of obtaining information to make decisions."
 

Cons

"There is room for improvement in pricing. The pricing strategy that they have is way too clever."
"HubSpot CRM could improve by combining additional functions within the organization, such as operations because it's heavily focused on sales and marketing. This makes sense since that is what it is for, but if had integrations with other solutions or additional dashboards that would be good."
"There are limitations with user limitations. I would want a feature where certain users do not need to export data and I want to be notified if anyone is exporting."
"It will make it easier for us to automate if HubSpot would put in a little bit of work on the properties."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."
"The initial setup could be faster as it currently takes a lot of time."
"The pricing could improve."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options."
"The platform's user interfaces could be simplified."
 

Pricing and Cost Advice

"The pricing is in a midrange if you line up the marketing tools."
"The cost of HubSpot CRM is less than the cost of Freshsales."
"The pricing is reasonable."
"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."
"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."
"We use a paid version of Hubspot and we have an annual license."
"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."
"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."
"The product's initial price is quite low, around $100 for a fixed deployment."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
11%
Comms Service Provider
11%
Outsourcing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise5
Large Enterprise9
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for HubSpot CRM?
My experience with pricing, setup cost, and licensing has been pretty straightforward; HubSpot CRM offers a zero human sign-up to try and no pressure calls with their salespeople, which I really lo...
What is your primary use case for HubSpot CRM?
I have been using HubSpot CRM for at least eight years. My main use case for HubSpot CRM is to manage my pipeline and all my customer relationships, handling everything to do with calls, notes, and...
What advice do you have for others considering HubSpot CRM?
HubSpot CRM is deployed in my organization on the cloud; it is subscription-based and hosted on the cloud, so HubSpot CRM is not on my premises or hybrid. I'm not sure which cloud provider is used ...
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Sample Customers

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