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Infor CloudSuite vs Penta comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
12th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (24th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (8th), Product Configuration and Quoting (10th), Warehouse Management (3rd), Cloud HCM (13th), Financial Close Software (13th)
Penta
Ranking in ERP
34th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the ERP category, the mindshare of Infor CloudSuite is 2.9%, up from 2.1% compared to the previous year. The mindshare of Penta is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Infor CloudSuite2.9%
Penta1.0%
Other96.1%
ERP
 

Featured Reviews

AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.
reviewer1775292 - PeerSpot reviewer
Senior Advisor Electric & Electronics at a manufacturing company with 201-500 employees
Less expensive than some competing solutions, but it's hard to handle logistics management at scale
We're having problems with logistics and warehouse management, and we don't know if we have the right module from Penta. When shipments come into our warehouse, they have to plug it into the Penta system and find the right place to store them. They have to go through the same process on the way out. Our production department has to do the same thing each time to prepare the material for production and get the goods out of the store. It takes a lot of time. I don't know if there are any automated solutions for it. We also do internal manufacturing orders from the German branch of our company. We send an order to the manufacturing department for every car and they have to enter each individual order into the system. The production manager spends so much time organizing this task.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"It offers a facility to get data quickly."
"The stability of the solution is perfect. I rate it a ten out of ten."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"It is a very scalable solution."
"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."
"The product's most valuable feature is production planning. It is one of the core features."
"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."
"Penta offers a single way to solve our problems rather than building a new ERP system in the company."
"I believe Penta costs less than SAP"
 

Cons

"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"They could include marketing automation for the product."
"It takes time to properly learn what the product can do."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The price of the solution is not good."
"Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any issues."
"However, the production guys tell me that Penta is not suitable for mass production. If we build a hundred cars per day or more, then we'll have problems. At the same time, I can't say whether the issue is Penta or our process. In other words, maybe we have too many manual projects in it."
 

Pricing and Cost Advice

"The platform's pricing depends on the specific number of users."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"I feel it is not very cheap, very economical but also not very expensive."
"For on-premise installations, the licensing is yearly."
"The product is expensive. I rate the pricing a five out of ten."
"It is a cost-effective solution."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
11%
Comms Service Provider
10%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
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Comparisons

 

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Overview

 

Sample Customers

PRIDE Industries
Luckinbill, Murphy Company, Waldinger
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: October 2026.
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