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Infor CloudSuite vs Infor LN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Infor CloudSuite increased productivity and customer satisfaction, avoiding a $7M plant expansion with seamless operations integration and high user ratings.
Sentiment score
7.3
Infor LN offers higher returns than SAP through automation, improving efficiency, productivity, and operational cost savings for businesses.
Infor has saved us time by bringing a large division into one language and has saved us money.
Project Manager at a aerospace/defense firm with 10,001+ employees
 

Customer Service

Sentiment score
5.9
Infor CloudSuite support is mixed; resellers praised, direct Infor contact challenging, with variable response times and regional issues.
Sentiment score
8.0
Infor LN offers reliable global customer service, but customization challenges and quality improvements are needed in ticket resolutions.
Technical support from Infor is rated an eight out of ten.
Key Account Manager at Cronon GmbH
Here in Portugal, there's no direct support from Infor.
Executive Director at Onsearch
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
Sr ERP Support Analyst at a university with 201-500 employees
They respond quickly and are helpful overall.
IT System Administrator at Niko d.o.o.
My overall experience contacting Infor technical support is good.
 

Scalability Issues

Sentiment score
7.3
Infor CloudSuite excels in adaptability and scalability, seamlessly integrating with diverse needs and supporting medium to large enterprises.
Sentiment score
8.5
Infor LN offers scalable, seamless operations with regular updates, supporting diverse enterprise needs for both cloud and on-premise environments.
Infor is a 100% scalable solution that supports our needs.
Project Manager at a aerospace/defense firm with 10,001+ employees
The system is scalable.
Head of IT Office Head at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
6.8
Infor CloudSuite is highly stable, with consistent updates, 99.99% uptime, and issues mainly from user customizations.
Sentiment score
7.8
Infor LN is stable and reliable, requiring some training; support effectively resolves performance issues and minor challenges.
Infor CloudSuite is very stable, provided there is a good internet connection.
Key Account Manager at Cronon GmbH
 

Room For Improvement

Infor CloudSuite requires IoT integration, simplified processes, improved reporting, customization, and better workflows for enhanced user experience.
Infor LN needs UI enhancements, improved reporting, efficient integration, better HR, expanded AI, and faster service support.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
Key Account Manager at Cronon GmbH
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
Executive Director at Onsearch
Improvements in AI features for the UI could enhance the overall experience.
Project Manager at a aerospace/defense firm with 10,001+ employees
We have problems with the database, not with Infor - with the Oracle database.
Head of IT Office Head at a manufacturing company with 10,001+ employees
The user interface of Infor LN could be more intuitive for common users.
 

Setup Cost

Infor CloudSuite offers comprehensive features for enterprises, with pricing varying based on modules, user numbers, and location.
Infor LN offers competitive pricing with typical user fees of $1,500, though additional costs and flexible cloud options exist.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
Key Account Manager at Cronon GmbH
Infor LN is cost-effective when compared to solutions like SAP.
IT System Administrator at Niko d.o.o.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Head of IT Office Head at a manufacturing company with 10,001+ employees
 

Valuable Features

Infor CloudSuite provides robust manufacturing capabilities, cloud usability, ERP functions, and integration, supporting large enterprises in global operations.
Infor LN is a versatile ERP solution appreciated for customization, automation, industry compatibility, and cost-effectiveness.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Executive Director at Onsearch
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
Key Account Manager at Cronon GmbH
I have utilized the industry-specific functionalities of Infor CloudSuite, which have given me a better understanding of how the ERP system can work in regards to my sectors.
Sr ERP Support Analyst at a university with 201-500 employees
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
Project Manager at a aerospace/defense firm with 10,001+ employees
It includes an ERP system that is end-to-end from ordering to reporting financials.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
IT System Administrator at Niko d.o.o.
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
CRM (17th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), Product Configuration and Quoting (7th), Warehouse Management (4th), Cloud HCM (7th), Financial Close Software (7th)
Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of Infor CloudSuite is 2.1%, up from 1.4% compared to the previous year. The mindshare of Infor LN is 3.9%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Infor LN3.9%
Infor CloudSuite2.1%
Other94.0%
ERP
 

Featured Reviews

NF
Executive Director at Onsearch
Streamline order processing and client credit status checks with ease
It offers a facility to get data quickly. We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status. It is very easy to configure facilities to extract orders and adjust solutions to business needs.
reviewer2143860 - PeerSpot reviewer
Project Manager at a aerospace/defense firm with 10,001+ employees
Facilitates streamlined business processes and consolidation of divisions
The advantage of Infor LN is the ability to customize some sessions directly to what our business needs. It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise. Infor LN helps consolidate divisions into one language, facilitating time and cost savings.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
8%
Educational Organization
6%
University
6%
Manufacturing Company
25%
Computer Software Company
11%
Healthcare Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The user interface of Infor LN could be more intuitive for common users. Sometimes, it is necessary to have an expert for connections.
 

Comparisons

 

Also Known As

SyteLine
Infor ERP LN
 

Overview

 

Sample Customers

PRIDE Industries
LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Find out what your peers are saying about Infor CloudSuite vs. Infor LN and other solutions. Updated: December 2025.
879,443 professionals have used our research since 2012.