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he Inbenta AI chatbot automatically engages in complex conversations with minimal training. Unlike keyword-based chatbots, the Inbenta chatbot uses Symbolic AI to power its Natural Language Processing technology enabling it to understand human languages in all their variations. It can detect the meaning of words and utterances without lengthy data training that is requested by brute-force machine learning algorithms. The result is an explainable AI that can be deployed within a matter of days and can be tweaked and improved over time to reach even higher response rates and increased resolution rates.
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