

One Identity Manager and CyberArk Identity are prominent competitors in the identity management category. One Identity Manager appears to hold the upper hand with its extensive customization capabilities, essential for complex environments, whereas CyberArk Identity stands out with its robust security features.
Features: One Identity Manager is known for its extensive customization options, flexibility in complex environments, and integrated role-based access control. CyberArk Identity is renowned for its strong security features, particularly in single sign-on and adaptive multi-factor authentication, appealing to organizations that prioritize security.
Room for Improvement: One Identity Manager could benefit from improvements in database performance, user interface intuitiveness, and simplification of customization processes. CyberArk Identity could enhance UI design, scalability support, and integration capabilities with third-party applications.
Ease of Deployment and Customer Service: One Identity Manager is predominantly on-premises but supports hybrid cloud scenarios, serving enterprises with existing infrastructure but presenting a challenge in cloud-native environments. CyberArk Identity offers superior cloud integration, ideal for SaaS deployments, and enjoys generally favorable customer service reviews.
Pricing and ROI: Both products are premium-priced. One Identity Manager is seen as reasonably priced considering its feature set, offering a good return on investment. However, it may be costly for smaller organizations. CyberArk Identity, while valued for its superior security features, is perceived as expensive, which could be a deterrent for some organizations.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Without it, we would need thousands of additional people.
Instead of spending on various systems, having one centralized system that handles all my organizational requirements helps save money.
Several users reported reduced onboarding and offboarding times by around 40% thanks to automated provisioning and de-provisioning.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Compared to my experiences with other tools, their support is exemplary.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
It is architected so that key components can be scaled both horizontally and vertically to handle increasing loads from employee accounts to millions of external identities if needed.
Generally, if we need to add thousands of new users, we can ramp up container resources effectively.
It is highly scalable and capable of keeping up with the organization's growth needs, especially in the enterprise environment.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
One Identity Manager is considered stable and dependable for enterprise identity management with a strong track record of uptime and reliability when implemented correctly.
It is widely seen as stable in production once properly configured, especially for Active Directory automation, user provisioning, de-provisioning, and role-based delegation.
It has a strong core architecture, a reliable user lifecycle management engine, a strong workflow engine, and stable integrations with Active Directory, SAP, HR systems, and enterprise applications.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
On-premises might incur higher costs.
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
Many customers find it fair and reasonable for enterprise use, though it can be expensive for smaller organizations due to total licensing and implementation cost.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
| Product | Mindshare (%) |
|---|---|
| One Identity Manager | 4.2% |
| CyberArk Identity | 2.0% |
| Other | 93.8% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 110 |
| Midsize Enterprise | 35 |
| Large Enterprise | 121 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
One Identity Manager offers centralized identity management with strong audit and compliance support, lifecycle automation, and streamlined access provisioning. It integrates with systems like SAP, Active Directory, and cloud platforms to enhance security and efficiency.
One Identity Manager provides extensive customization and flexible role-based access control, making it an effective tool for managing identities across different environments. Its centralized system supports lifecycle automation and offers seamless integration with multiple platforms, such as SAP and Active Directory. With robust audit and compliance tools, it helps organizations improve security and operational efficiency. Although there is room for improvement in database performance and user interface design, its current features offer substantial time savings and error reduction through effective automation and governance capabilities.
What are the standout features?One Identity Manager is widely implemented across industries like finance, healthcare, and manufacturing. In finance, it ensures compliance with stringent regulations by automating user access audits and approval workflows. Healthcare organizations use it to manage access in complex environments, ensuring patient data confidentiality. Manufacturing industries benefit from its integration capabilities, enabling seamless workflows across multiple systems and enhancing productivity.
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