

Idira Privileged Access Manager and CyberArk Identity compete in the privileged access management space, with CyberArk Identity holding the upper hand due to its advanced API and automation features, offering extensive integration and scalability for enterprise needs.
Features: Idira Privileged Access Manager provides robust privileged session monitoring with real-time tracking and the ability to terminate unnecessary activities, strong password management, accountability, and detailed session recordings across various systems. CyberArk Identity offers automatic password rotation, session isolation, role-based access control, and AI capabilities for threat detection and analysis, supported by extensive API and automation features.
Room for Improvement: Idira Privileged Access Manager needs enhancement in its user interface and seamless plugin connector integration for devices like IBM OS/390, alongside improved session recording search capabilities and smoother SAML integration. CyberArk Identity faces challenges with simplifying its complex setup, particularly regarding multifactor authentication and extended plugin support, demanding enhancements in its user interface for a clearer experience.
Ease of Deployment and Customer Service: Idira Privileged Access Manager focuses on simple, secure on-premises deployment, offering consistently rated customer support emphasizing quality interaction and resolution efficiency. CyberArk Identity provides flexible deployment options across on-premises, hybrid, and public clouds, while its dedicated support varies, with some users facing delays and lack of immediate solutions.
Pricing and ROI: Idira Privileged Access Manager is acknowledged as expensive, justified by its comprehensive security features and peace of mind through risk mitigation and compliance. CyberArk Identity is similarly expensive, lauded for its functionalities and premium service offerings. Both offer significant ROI with improved operational efficiencies and security measures, with CyberArk considered potentially more cost-effective for large-scale deployments due to its integrated enterprise features.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
Based on the issue resolution and support quality, I rate the support 10 out of 10.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
| Product | Mindshare (%) |
|---|---|
| CyberArk Privileged Access Manager | 6.5% |
| CyberArk Identity | 1.6% |
| Other | 91.9% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 42 |
| Large Enterprise | 174 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
CyberArk Privileged Access Manager safeguards privileged accounts through password management, credential rotation, and session recording. With seamless integration and real-time monitoring, it ensures robust security across platforms.
CyberArk Privileged Access Manager is recognized for its extensive capabilities in managing and securing privileged accounts. It offers vital functionalities such as automatic password rotation, real-time session monitoring, and cross-platform integration through APIs and custom connectors. Users find the flexibility in workflows and granular access controls beneficial, particularly in protecting access across cloud and on-prem infrastructures. However, improvements in its interface, installation process, plugin support, and integration with third-party tools are often suggested. Pricing is a concern for many, along with the need for better dashboard reporting, user provisioning, and enhanced documentation. Organizations leverage this tool for encrypting and monitoring critical account activities and automating password management to bolster security.
What are the key features of CyberArk Privileged Access Manager?
What benefits or ROI should users expect?
CyberArk Privileged Access Manager finds substantial use in industries such as finance, healthcare, and technology, where the protection of privileged accounts is critical. These sectors rely on its capabilities to manage application credentials securely and provide safe access for developers, administrators, and vendors across various infrastructures.
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