IDERA SQL Diagnostic Manager for SQL Server vs OpenText AI Operations Management comparison

IDERA SQL Diagnostic Manager for SQL Server vs. OpenText AI Operations Management

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IDERA SQL Diagnostic Manage...

Ranking in Event Monitoring

11th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Database Development and Management (13th)

OpenText AI Operations Mana...

Ranking in Event Monitoring

8th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

IT Operations Analytics (12th), Cloud Monitoring Software (29th)

Mindshare comparison

As of June 2025, in the Event Monitoring category, the mindshare of IDERA SQL Diagnostic Manager for SQL Server is 1.5%, down from 1.7% compared to the previous year. The mindshare of OpenText AI Operations Management is 6.3%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

reviewer2317098

Assistant at a tech services company with 1,001-5,000 employees

Offers effective monitoring of resources but lacks the ability to connect to an AWS instance and write custom queries.

We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes We've set up alerts to notify us when performance deviates from the baseline we've configured for each resource. So, whenever that happens, we get an alert and can investigate immediately. So,…

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Powerful data integration, comprehensive automation, and hybrid compatibility

The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."

"Memory and CPU utilization features are good."

"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."

"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."

"The ability to go back and look at historical data is the most valuable feature."

"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."

"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."

"Flexible dashboard with the availability of widgets."

"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."

"The most valuable feature is its ability to integrate with everything."

"You can create an application topology that shows relationships between different components."

"It is stable."

"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."

"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."

"The data lake is a very powerful feature within OpenText Operations Bridge."

More OpenText AI Operations Management pros

Cons

"It would helpful if SQL DM could mark when changes are made within the program."

"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."

"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."

"They can improve checking the status of the CPU, memory, and IO utilization from each task."

"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."

"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."

"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."

"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."

"The latest versions of the service reporting dashboards need improvement, such as service modeling."

"The price is quite expensive, and because of this, we may try another solution."

"The pricing is a bit expensive for smaller companies."

"We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery."

"pology-based event correlation does not work well with NNM events."

"The pricing could be improved."

"The service takes a very long time to start and it requires a lot of resources."

More OpenText AI Operations Management cons

Pricing and Cost Advice

"The pricing is reasonable, it's comparable with the competitors."

"We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"The licensing cost for this solution is approximately $1,000 USD."

"The cost is very high."

"It is competitive."

"Setup costs can be high depending on the partner, but it is worth it."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

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858,435 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

10%

Computer Software Company

10%

Government

Financial Services Firm

19%

Manufacturing Company

12%

Computer Software Company

11%

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IDERA SQL Diagnostic Manager for SQL Server?

The ability to go back and look at historical data is the most valuable feature.

What needs improvement with IDERA SQL Diagnostic Manager for SQL Server?

One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level. In future releases, I w...

What is your primary use case for IDERA SQL Diagnostic Manager for SQL Server?

We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes.

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

What needs improvement with Micro Focus Operations Bridge?

The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...

What is your primary use case for Micro Focus Operations Bridge?

We use OpenText Operations Bridge ( /products/opentext-operations-bridge-reviews ) more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring to...

SolarWinds Database Performance Analyzer vs IDERA SQL Diagnostic Manager for SQL Server

Comparisons

Compared 32% of the time

Redgate SQL Toolbelt Essentials vs IDERA SQL Diagnostic Manager for SQL Server

Compared 26% of the time

SCOM vs IDERA SQL Diagnostic Manager for SQL Server

Compared 15% of the time

SQL Sentry vs IDERA SQL Diagnostic Manager for SQL Server

Compared 14% of the time

Quest Spotlight vs IDERA SQL Diagnostic Manager for SQL Server

Compared 13% of the time

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OpsRamp vs OpenText AI Operations Management

Compared 24% of the time

SCOM vs OpenText AI Operations Management

Compared 24% of the time

BMC Helix Monitor vs OpenText AI Operations Management

Compared 16% of the time

Zabbix vs OpenText AI Operations Management

Compared 12% of the time

Devo vs OpenText AI Operations Management

Compared 9% of the time

More OpenText AI Operations Management Competitors

Product Reports

IDERA SQL Diagnostic Manager for SQL Server

Download IDERA SQL Diagnostic Manager for SQL Server product report

IDERA SQL Diagnostic Manager for SQL Server report

OpenText AI Operations Management

Download OpenText AI Operations Management product report

OpenText AI Operations Management report

Also Known As

IDERA SQL DM, IDERA SQL Diagnostic Manager

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Overview

SQL Diagnostic Manager for SQL Server helps database administrators to find and fix SQL Server performance problems in physical, virtual, and cloud environments. Unlike its competition, it provides effective scalability, advanced SQL query analysis and optimization, prescriptive analysis with corrective SQL scripts, powerful automated alert responses, broad PowerShell integration, complete customization, and extensive support for current and legacy SQL Server and Windows.

IDERA

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

Sample Customers

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services

GE Money Bank, Bank AlJazira, Tech Mahindra

IDERA SQL Diagnostic Manager for SQL Server vs. OpenText AI Operations Management