"Using Watson APIs has been extremely helpful, as it means we can get to our endgame faster."
"The ability to create meaningful reports and dashboards to tell stories."
"If we could get a marked improvement in the Speech to Text API, that would be great."
"The technical side requires development skills during implementation. This could be simplified."
IBM Watson Commerce Insights is ranked 3rd in Customer Data Analysis while IBM Watson Customer Experience Analytics is ranked 1st in Customer Data Analysis. IBM Watson Commerce Insights is rated 10.0, while IBM Watson Customer Experience Analytics is rated 10.0. The top reviewer of IBM Watson Commerce Insights writes "The tool helps us get to our endgame faster". On the other hand, the top reviewer of IBM Watson Customer Experience Analytics writes "Great granular DOM level with excellent analytics and reporting". IBM Watson Commerce Insights is most compared with , whereas IBM Watson Customer Experience Analytics is most compared with Anthology Engage.
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