Earn 20 points
IBM Watson Commerce Insights empowers merchandisers, product managers and marketers with powerful insights into how the business is performing and where to focus and take action. Through a contextual experience, business users are taking action based on informed online merchandising decisions to win business, build customer loyalty and drive profits.Learn more: https://www.ibm.com/us-en/marketplace/omni-channel-commerce
IBM Watson Customer Experience Analytics allows you to view your sites and apps from the customer perspective to discover opportunities. It provides a seamless, end-to-end view of the customer experience to understand and optimize every journey and gives you the insights you need to resolve issues, boost conversions and maximize lifetime customer value.
IBM Watson Commerce Insights is ranked 7th in Customer Data Analysis while IBM Watson Customer Experience Analytics is ranked 1st in Customer Data Analysis with 1 review. IBM Watson Commerce Insights is rated 0.0, while IBM Watson Customer Experience Analytics is rated 10.0. On the other hand, the top reviewer of IBM Watson Customer Experience Analytics writes "Great granular DOM level with excellent analytics and reporting". IBM Watson Commerce Insights is most compared with , whereas IBM Watson Customer Experience Analytics is most compared with Google Analytics.
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