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IBM Watson Commerce Insights vs IBM Watson Customer Experience Analytics comparison

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Top Answer:The ability to create meaningful reports and dashboards to tell stories.
Top Answer:The cost is based on the number of traffic and events and it is tiered pricing. The higher the volume, the lower the price becomes per event. The number of users is irrelevant, it's all about how much… more »
Top Answer:An area that can be improved is on the technical side where you identify an event. Currently it requires more development skills during implementation. It's not very friendly for business users trying… more »
Ranking
7th
Views
41
Comparisons
21
Reviews
0
Average Words per Review
0
Rating
N/A
1st
Views
477
Comparisons
253
Reviews
1
Average Words per Review
1,057
Rating
10.0
Comparisons
Also Known As
IBM Coremetrics Digital Marketing Optimization aSuite, IBM Tealeaf, IBM Coremetrics Web Analytics
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IBM
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Overview

IBM Watson Commerce Insights empowers merchandisers, product managers and marketers with powerful insights into how the business is performing and where to focus and take action. Through a contextual experience, business users are taking action based on informed online merchandising decisions to win business, build customer loyalty and drive profits.

Learn more: https://www.ibm.com/us-en/marketplace/omni-channel-commerce

IBM Watson Customer Experience Analytics allows you to view your sites and apps from the customer perspective to discover opportunities. It provides a seamless, end-to-end view of the customer experience to understand and optimize every journey and gives you the insights you need to resolve issues, boost conversions and maximize lifetime customer value.

Offer
Learn more about IBM Watson Commerce Insights
Learn more about IBM Watson Customer Experience Analytics
Sample Customers
Information Not Available
IMM, Whogohost Ltd., Stonyfield, Grupo WTW, Big Scary Cranium, Brockenhurst College, SiteMinis, RCI Banque Espana
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider16%
Insurance Company13%
Financial Services Firm8%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise10%
Large Enterprise69%

IBM Watson Commerce Insights is ranked 7th in Customer Data Analysis while IBM Watson Customer Experience Analytics is ranked 1st in Customer Data Analysis with 1 review. IBM Watson Commerce Insights is rated 0.0, while IBM Watson Customer Experience Analytics is rated 10.0. On the other hand, the top reviewer of IBM Watson Customer Experience Analytics writes "Great granular DOM level with excellent analytics and reporting". IBM Watson Commerce Insights is most compared with , whereas IBM Watson Customer Experience Analytics is most compared with Google Analytics.

See our list of best Customer Data Analysis vendors.

We monitor all Customer Data Analysis reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.