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IBM Security MaaS360 with Watson vs Matrix42 Unified Endpoint Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
IBM Security MaaS360 with W...
Ranking in Unified Endpoint Management (UEM)
7th
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
16
Ranking in other categories
Autonomous Endpoint Management (2nd)
Matrix42 Unified Endpoint M...
Ranking in Unified Endpoint Management (UEM)
18th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Enterprise Mobility Management (EMM) (20th)
 

Mindshare comparison

As of August 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 19.4%, down from 30.4% compared to the previous year. The mindshare of IBM Security MaaS360 with Watson is 0.6%, up from 0.1% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 2.3%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune19.4%
IBM Security MaaS360 with Watson0.6%
Matrix42 Unified Endpoint Management2.3%
Other77.7%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Hehic Faith - PeerSpot reviewer
Information Technology Manager at DuPont
Centralized device control has reduced data costs and protects lost mobiles and tablets
Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly. It feels pretty average, which gives a hard time for new users. It should be more user-friendly and intuitive. IBM Security MaaS360 with Watson should reduce the cost of the per-device subscription, because when you have a lot of devices like our organization has, it becomes pretty expensive to manage all the devices. It should also allow simplified device management. The cost reduction of 30 to 40% is primarily from reduced device losses, less manual work for admins, and other factors. The more devices you have to manage, the more the cost, especially because they bill per device. In our case, IBM Security MaaS360 can be a bit expensive. It could be less expensive for a small organization dealing with a few devices. The setting is slightly complicated because of the unintuitive interface.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"Intune's integration with Microsoft 365 is exceptional."
"We have definitely seen a good return on investment with Microsoft Intune, as it saved us a lot of time on manual tasks and reduced the need for extra tools, so overall costs went down as well."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"Autopilot is one of the best features because we can use it during remote migration and it especially helps in this pandemic situation where we don't need any end-user computing engineer support."
"What I have found most useful in Microsoft Intune is creating an environment where customers or clients need someone to work immediately with an out-of-box experience."
"It is much easier to deploy software updates and Windows updates globally because of the cloud base, so I can manage from anywhere, making it quite convenient for me."
"IBM Security MaaS360 with Watson includes both basic and advanced capabilities of a complete MDM or UEM solution and allows for policy customization to optimize results."
"IBM Security MaaS360 with Watson is very good in terms of security, especially in today's world in the age of AI."
"IBM Security MaaS360 with Watson has had a positive impact on my organization through mobile data cost savings."
"Everything since we started using IBM Security MaaS360 with Watson has been phenomenal, especially security, which has improved overall on our devices and our data."
"We would describe the reporting and analytics capabilities of IBM Security MaaS360 with Watson as very strong."
"The fast deployment and profile update features of IBM Security MaaS360 with Watson have made it easier for our job and our customers' work because when it is required that an application be loaded quickly or updated, it is done quite fast compared to other MDMs."
"Some of the most useful features in IBM Security MaaS360 with Watson are the centralized device management, security policy enforcement, application management, and compliance monitoring."
"Keeping track of everything keeps things organized, which has helped my team and organization significantly."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
 

Cons

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"The UI is not user-friendly and has room for improvement."
"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected."
"If your MDM has to be really specific, perhaps Intune is not the better option."
"Intune's privilege management feature, while beneficial, is less intuitive than other Intune features, making it challenging to use."
"One area IBM Security MaaS360 with Watson can be improved is that once a device is lost, I have to continue to pay for the license, which should be looked upon and configured otherwise."
"Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly."
"While IBM Security MaaS360 with Watson provides useful device management capabilities, occasional delays in policy synchronization and reporting have been experienced, and the user interface could be more intuitive, which sometimes increases the time required for administration and troubleshooting."
"I think IBM Security MaaS360 with Watson could improve by enhancing the graphical interface because compared to other MDMs, I think it is a little simple."
"To improve IBM Security MaaS360 with Watson, I would like to see easier setup, simpler customization, and even better false positive reduction."
"IBM Security MaaS360 with Watson could be improved because I noticed that the internet cycle for mobile data lasted the whole month, whereas without this software, it lasted less than a month's cycle, usually around 15 days before users' mobile data ran out."
"Overall, IBM Security MaaS360 with Watson is a good solution, but there could be more integrations with third-party cybersecurity tools available out of the box."
"My experience with the technical support of IBM Security MaaS360 with Watson has not been very good."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"In terms of integration, there is still room for improvement in Matrix42."
 

Pricing and Cost Advice

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"While Microsoft charges for actual usage, it lacks discount options."
"The cost of the license and the features are justified for myself as a technical person."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
Information not available
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"Matrix42 is more affordable than Ivanti."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Retailer
26%
Outsourcing Company
24%
Financial Services Firm
11%
Manufacturing Company
8%
Financial Services Firm
10%
Computer Software Company
9%
Comms Service Provider
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise16
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM Security MaaS360 with Watson?
Regarding my experience with pricing, setup cost, and licensing for IBM Security MaaS360 with Watson, we use a subscr...
What needs improvement with IBM Security MaaS360 with Watson?
While IBM Security MaaS360 with Watson has been a reliable endpoint management solution, I think there are a few area...
What is your primary use case for IBM Security MaaS360 with Watson?
My primary use case for IBM Security MaaS360 with Watson has been to centralize, manage, and secure all corporate-own...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Partou Childcare
Find out what your peers are saying about IBM Security MaaS360 with Watson vs. Matrix42 Unified Endpoint Management and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.