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IBM Security MaaS360 with Watson vs Matrix42 Unified Endpoint Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
IBM Security MaaS360 with W...
Ranking in Unified Endpoint Management (UEM)
7th
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Matrix42 Unified Endpoint M...
Ranking in Unified Endpoint Management (UEM)
20th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Enterprise Mobility Management (EMM) (21st)
 

Mindshare comparison

As of July 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 20.1%, down from 30.7% compared to the previous year. The mindshare of IBM Security MaaS360 with Watson is 0.6%, up from 0.1% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 2.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune20.1%
IBM Security MaaS360 with Watson0.6%
Matrix42 Unified Endpoint Management2.4%
Other76.9%
Unified Endpoint Management (UEM)
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
Hehic Faith - PeerSpot reviewer
Information Technology Manager at DuPont
Centralized device control has reduced data costs and protects lost mobiles and tablets
Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly. It feels pretty average, which gives a hard time for new users. It should be more user-friendly and intuitive. IBM Security MaaS360 with Watson should reduce the cost of the per-device subscription, because when you have a lot of devices like our organization has, it becomes pretty expensive to manage all the devices. It should also allow simplified device management. The cost reduction of 30 to 40% is primarily from reduced device losses, less manual work for admins, and other factors. The more devices you have to manage, the more the cost, especially because they bill per device. In our case, IBM Security MaaS360 can be a bit expensive. It could be less expensive for a small organization dealing with a few devices. The setting is slightly complicated because of the unintuitive interface.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is good."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"Intune is a very good product and everything is cloud-based, and it provides a very simple unified platform to manage everything from the single management console."
"From a solution perspective, I always recommend that you go for it."
"The most important thing for me is the autopilot feature."
"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"Remote Wipe and Autopilot is one of the best features."
"IBM Security MaaS360 with Watson has had a positive impact on our organization by improving device security, streamlining endpoint management, and reducing the time spent on routine IT tasks."
"Some of the most useful features in IBM Security MaaS360 with Watson are the centralized device management, security policy enforcement, application management, and compliance monitoring."
"Everything since we started using IBM Security MaaS360 with Watson has been phenomenal, especially security, which has improved overall on our devices and our data."
"IBM Security MaaS360 with Watson is very good in terms of security, especially in today's world in the age of AI."
"IBM Security MaaS360 with Watson has positively impacted my organization by enabling us to manage all our devices in one place, settle all the issues remotely through troubleshooting, and it allows the AI feature for reporting."
"IBM Security MaaS360 with Watson has had a positive impact on my organization through mobile data cost savings."
"IBM Security MaaS360 with Watson has positively impacted our organization by improving our security posture through effectively managing and securing mobile devices, apps, and content."
"IBM Security MaaS360 with Watson is a reliable solution for device management, security, and compliance; it provides strong centralized control and helps simplify endpoint administration, and while there is room for improvement in reporting and end-user experience, it has been a valuable platform for the organization."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
 

Cons

"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."
"The pricing could be improved."
"Installing software in Microsoft Intune can be challenging if it is not already prepackaged."
"However, there are some areas that need improvement, such as the troubleshooting part, which could be simpler."
"The generic answer to what can be improved is that I hope that the reporting needs to be a bit more interactive."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."
"While IBM Security MaaS360 with Watson provides useful device management capabilities, occasional delays in policy synchronization and reporting have been experienced, and the user interface could be more intuitive, which sometimes increases the time required for administration and troubleshooting."
"IBM Security MaaS360 with Watson is a strong endpoint management solution, though there is room for improvement."
"Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly."
"IBM Security MaaS360 with Watson could be improved because I noticed that the internet cycle for mobile data lasted the whole month, whereas without this software, it lasted less than a month's cycle, usually around 15 days before users' mobile data ran out."
"One thing that could improve is making the interface and navigation more intuitive in some areas."
"To improve IBM Security MaaS360 with Watson, I would like to see easier setup, simpler customization, and even better false positive reduction."
"My experience with the technical support of IBM Security MaaS360 with Watson has not been very good."
"One area IBM Security MaaS360 with Watson can be improved is that once a device is lost, I have to continue to pay for the license, which should be looked upon and configured otherwise."
"In terms of integration, there is still room for improvement in Matrix42."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
 

Pricing and Cost Advice

"The Intune license model is costly."
"The pricing is good because customers are not complaining about it."
"The licensing costs we leave up to the customer and these vary from one to another."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
Information not available
"Matrix42 is more affordable than Ivanti."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
Outsourcing Company
29%
Retailer
15%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business189
Midsize Enterprise65
Large Enterprise185
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise15
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for IBM Security MaaS360 with Watson?
The pricing and licensing for IBM Security MaaS360 with Watson were reasonable for the features provided, setup was s...
What needs improvement with IBM Security MaaS360 with Watson?
To improve IBM Security MaaS360 with Watson, I would like to see easier setup, simpler customization, and even better...
What is your primary use case for IBM Security MaaS360 with Watson?
IBM Security MaaS360 with Watson's main use case for my organization is cybersecurity threat detection and response. ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Partou Childcare
Find out what your peers are saying about IBM Security MaaS360 with Watson vs. Matrix42 Unified Endpoint Management and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.