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IBM Security MaaS360 with Watson vs Matrix42 Unified Endpoint Management comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
IBM Security MaaS360 with W...
Ranking in Unified Endpoint Management (UEM)
7th
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
16
Ranking in other categories
Autonomous Endpoint Management (4th)
Matrix42 Unified Endpoint M...
Ranking in Unified Endpoint Management (UEM)
18th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Enterprise Mobility Management (EMM) (20th)
 

Mindshare comparison

As of October 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 18.1%, down from 29.7% compared to the previous year. The mindshare of IBM Security MaaS360 with Watson is 0.7%, up from 0.1% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 2.4%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune18.1%
IBM Security MaaS360 with Watson0.7%
Matrix42 Unified Endpoint Management2.4%
Other78.8%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Hehic Faith - PeerSpot reviewer
Information Technology Manager at DuPont
Centralized device control has reduced data costs and protects lost mobiles and tablets
Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly. It feels pretty average, which gives a hard time for new users. It should be more user-friendly and intuitive. IBM Security MaaS360 with Watson should reduce the cost of the per-device subscription, because when you have a lot of devices like our organization has, it becomes pretty expensive to manage all the devices. It should also allow simplified device management. The cost reduction of 30 to 40% is primarily from reduced device losses, less manual work for admins, and other factors. The more devices you have to manage, the more the cost, especially because they bill per device. In our case, IBM Security MaaS360 can be a bit expensive. It could be less expensive for a small organization dealing with a few devices. The setting is slightly complicated because of the unintuitive interface.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."
"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"Microsoft Intune has been a valuable solution for improving endpoint management, security compliance, and remote administration in my environment; it has highly simplified device management operations and improved overall visibility and control over managed devices."
"Autopilot is the most valuable feature of Microsoft Intune."
"It has a useful device management feature."
"By using Microsoft Intune, I can control my Outlook on my phone, and whenever I try to open any file attachment, it will be more secure."
"The solution has reduced the risk of security breaches by 30%."
"IBM Security MaaS360 with Watson has improved threat detection, reduced response time, and increased overall security team efficiency in my organization."
"IBM Security MaaS360 with Watson has had a positive impact on our organization by improving device security, streamlining endpoint management, and reducing the time spent on routine IT tasks."
"IBM Security MaaS360 with Watson has positively impacted my organization by enabling us to manage all our devices in one place, settle all the issues remotely through troubleshooting, and it allows the AI feature for reporting."
"IBM Security MaaS360 with Watson has positively impacted our organization by improving our security posture through effectively managing and securing mobile devices, apps, and content."
"Some of the most useful features in IBM Security MaaS360 with Watson are the centralized device management, security policy enforcement, application management, and compliance monitoring."
"IBM Security MaaS360 with Watson has had a positive impact on my organization through mobile data cost savings."
"IBM Security MaaS360 with Watson has impacted my organization positively by giving us control for the cybersecurity of mobile devices, which is a very strong aspect."
"The fast deployment and profile update features of IBM Security MaaS360 with Watson have made it easier for our job and our customers' work because when it is required that an application be loaded quickly or updated, it is done quite fast compared to other MDMs."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
 

Cons

"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"I cannot think of any particular features which I consider to be most valuable."
"The initial setup of Microsoft Intune could be more simplified, but apart from this, everything is outstanding and performs well as per our expectations."
"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
"The only issues I have had with Microsoft Intune were with applications where if they are not an MSI file, I cannot really upload it as an application."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"What I'd like to see in their next upgrade is more in the context of today's security policies and what's needed, for them to keep adding features based on that, for example boosting security, so they can keep on adding security features, and that is the best they can do."
"However, with Microsoft, it takes a lot longer, and I’m not getting quick resolutions. Sometimes, I find myself bouncing around between different support groups."
"Overall, IBM Security MaaS360 with Watson is a good solution, but there could be more integrations with third-party cybersecurity tools available out of the box."
"One thing that could improve is making the interface and navigation more intuitive in some areas."
"To improve IBM Security MaaS360 with Watson, I would like to see easier setup, simpler customization, and even better false positive reduction."
"While IBM Security MaaS360 with Watson provides useful device management capabilities, occasional delays in policy synchronization and reporting have been experienced, and the user interface could be more intuitive, which sometimes increases the time required for administration and troubleshooting."
"The first is the administration interface, which can feel complex, especially for new administrators."
"One area IBM Security MaaS360 with Watson can be improved is that once a device is lost, I have to continue to pay for the license, which should be looked upon and configured otherwise."
"Cost can also be a challenge, as this tool may come with a significant cost, particularly for organizations managing a large number of devices."
"Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly."
"In terms of integration, there is still room for improvement in Matrix42."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
 

Pricing and Cost Advice

"Its price is quite okay. I wish they provide certain additional features with the same license."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"Microsoft Intune is included in the E5 license at no additional cost."
"Microsoft Intune is not cost-effective as a standalone product."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
Information not available
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"Matrix42 is more affordable than Ivanti."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
31%
Retailer
24%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise63
Large Enterprise187
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise16
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM Security MaaS360 with Watson?
Regarding my experience with pricing, setup cost, and licensing for IBM Security MaaS360 with Watson, we use a subscr...
What needs improvement with IBM Security MaaS360 with Watson?
While IBM Security MaaS360 with Watson has been a reliable endpoint management solution, I think there are a few area...
What is your primary use case for IBM Security MaaS360 with Watson?
My primary use case for IBM Security MaaS360 with Watson has been to centralize, manage, and secure all corporate-own...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Partou Childcare
Find out what your peers are saying about IBM Security MaaS360 with Watson vs. Matrix42 Unified Endpoint Management and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.