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IBM OpenPages vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
GRC (7th), IT Governance (3rd)
SentinelOne Singularity Com...
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
214
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd), AI Observability (4th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. IBM OpenPages is designed for GRC and holds a mindshare of 2.8%, down 5.6% compared to last year.
SentinelOne Singularity Complete, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 5.0% mindshare, down 5.3% since last year.
GRC Mindshare Distribution
ProductMindshare (%)
IBM OpenPages2.8%
RSA Archer5.6%
AuditBoard3.9%
Other87.7%
GRC
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Complete5.0%
CrowdStrike Falcon8.4%
Microsoft Defender for Endpoint6.9%
Other79.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Have improved operational control and simplified internal workflows through a clear user interface
The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"IBM OpenPages provides time savings in recording risk management components."
"IBM OpenPages saves time in my work as a developer."
"Good in ORM and compliance, analytics, custom reporting, features for our board including risk management, and good support for Basel regulations."
"The most valuable features are the workflow engine, calculations, and security rules."
"The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic."
"With OpenPages, the risks and controls are registered and monitored continuously."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"We saw a return of investment within the first month."
"It has good visibility features and it's straightforward."
"I really love how simple and effective the product is. I really love the visibility it gives me into the endpoint. I really love that they open their product to the customer to enhance it with custom-made software, giving you the APIs to program it. Those are all things competitors don't have."
"I have found the most valuable feature to be the rapid threat detection."
"SentinelOne Singularity Complete has positively impacted my company by being hassle-free, providing good ROI, giving the best security with its rollback feature, offering extensive integration with other solutions, and using such a lightweight agent that it does not cause any system slowness."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."
"We find the solution to be scalable."
 

Cons

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"Pricing! It's very expensive just for the licenses."
"They need to improve how we install the software."
"SentinelOne's customer service has room for improvement."
"I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"Ranger does provide me with visibility of the network, but not completely because the assets it scans are often mistakenly identified regarding what type of device they are."
"Maybe they can develop some firewall aspects for it to better protect us."
"Some reports could be better."
"Set up is very labor-intensive."
 

Pricing and Cost Advice

Information not available
"Overall, it was a good experience. It is pretty easy for us to increase the number."
"I believe that the current pricing and licensing structure is fair."
"The price for it is very competitive compared to other Next Gen EPP."
"I rate Singularity Complete four out of 10 for affordability. SentinelOne costs more than traditional antivirus solutions, but we get more out of it. It hasn't saved us any money, but it's an EDR solution, so we get a lot of value from it."
"The product's pricing is at par with what you see among major competitors. It's higher than McAfee, yet cheaper than CrowdStrike."
"It is not sold as a consumer product. It is only sold based on the number of licenses. So, as an MSP, you're probably going to pay about three and a half dollars per license, per month to have SentinelOne."
"Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
"Its pricing is competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
10%
Construction Company
7%
Outsourcing Company
6%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business94
Midsize Enterprise48
Large Enterprise78
 

Questions from the Community

What needs improvement with IBM OpenPages?
There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.
What is your primary use case for IBM OpenPages?
My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.
What advice do you have for others considering IBM OpenPages?
For those planning to use IBM OpenPages, I recommend defining exactly what you want and understanding how IBM OpenPages can help you before starting to use it. I rate IBM OpenPages a nine out of ten.
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Also Known As

OpenPages
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
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