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IBM Engineering Workflow Management vs OpenText Solutions Business Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Engineering Workflow Ma...
Ranking in Software Configuration Management
4th
Average Rating
6.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Enterprise Agile Planning Tools (7th)
OpenText Solutions Business...
Ranking in Software Configuration Management
9th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Business Orchestration and Automation Technologies (39th)
 

Mindshare comparison

As of October 2026, in the Software Configuration Management category, the mindshare of IBM Engineering Workflow Management is 10.6%, up from 4.6% compared to the previous year. The mindshare of OpenText Solutions Business Manager is 7.5%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Configuration Management Mindshare Distribution
ProductMindshare (%)
IBM Engineering Workflow Management10.6%
OpenText Solutions Business Manager7.5%
Other81.9%
Software Configuration Management
 

Featured Reviews

JB
Sr. Project Scheduler at a government with 10,001+ employees
Good reporting for team alignment although connectivity require updates
I would rate the IBM Engineering Workflow Management a seven or an eight. I am leaning closer to seven based on a couple of items I mentioned that I would like to see or know more about, such as improved reporting. I rate the overall solution a seven out of ten.
it_user713322 - PeerSpot reviewer
Works at a tech company with 51-200 employees
We've used it for traditional help desk and defect tracking endeavors
It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is supposed to be competitive."
"Easy collaboration between several development teams such as design, development, and testing, and it's also simple to get an overview of a project's status."
"Traceability reporting is inbuilt and includes all your requirements."
"Backlog management is a valuable feature."
"Agile templates give us a standard methodology for every Agile project. Also, the ability to create our own object types and linkages to features/epics allows us to enhance the verification of feature readiness."
"The most valuable features of the solution are highly customizable reports and visibility for all the higher management."
"Rational Team Concert is the part of CLM solution and can be easily integrated with the requirement module, Rational DOORS, and the quality module, Rational Quality Manager, which allows organizations to automate the whole SDLC under the same umbrella with seamless integration."
"We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data."
"Estimates from all teams are visible in one general ticket (PFC)."
"There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds."
"Allows us to automate work flows to provision IS services."
"The Composer is absolutely a magical tool, allowing you to get a fully functional app based on your process sketch in a couple of hours, without knowing BPMN notation."
 

Cons

"It's becoming less relevant. For example, Maven has evolved, and in its later versions, there are plugins for integrating with source control systems, such as Git-based systems. Support for these plugins is diminishing."
"Unfortunately, the solution is very heavily vendor dependent."
"The search functionality for files in branches (streams) is very weak."
"Teams need clearer pictures of resource availability in charts and dashboards along with plans."
"Some administrative tasks are difficult to perform. These could be simplified."
"We have encountered issues with stability. We have seen where the entire system kind of goes for a toss when certain people use certain types of queries, which are very costly. Then the system kind of slows down a bit, and we have to monitor it."
"Improved graphics in terms of metrics and connectivity to SharePoint from Microsoft products would be beneficial."
"Complex client application and web interface that try to do it all."
"User interface and links between tickets. For me, Jira is the ideal tool."
"Response time could improve."
"Reporting is generally very good, but people always want more."
 

Pricing and Cost Advice

"It's an expensive investment to make, so the decision should be driven on individual requirements."
"I've heard IBM Engineering Workflow Management is more expensive than other tools."
"It is not a free tool. We use a token-based licensing model, which is specific to IBM. The cost per token is around $115-$120."
"Licensing: The solution cost is high and should be brought down to increase competition."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Government
11%
Financial Services Firm
10%
Comms Service Provider
9%
Construction Company
13%
Outsourcing Company
13%
Manufacturing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise9
No data available
 

Questions from the Community

What needs improvement with IBM Engineering Workflow Management?
IBM Engineering Workflow Management can be improved by enhancing its pricing structure, specifically the cost and licensing of this solution.
What is your primary use case for IBM Engineering Workflow Management?
The typical use case for IBM Engineering Workflow Management is to streamline project management and ensure efficient workflow.
What advice do you have for others considering IBM Engineering Workflow Management?
My name is Sofia from PeerSpot regarding my experience with IBM Engineering Workflow Management. It is a leading review site. The solution is very easy to trace. My company name is MicroGenesis Tec...
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Also Known As

IBM Rational Team Concert (IBM ALM), IBM RTC
Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack
 

Overview

 

Sample Customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.
Find out what your peers are saying about IBM Engineering Workflow Management vs. OpenText Solutions Business Manager and other solutions. Updated: September 2026.
919,586 professionals have used our research since 2012.