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IBM Engineering Workflow Management vs OpenText Solutions Business Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Engineering Workflow Ma...
Ranking in Software Configuration Management
4th
Average Rating
6.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Enterprise Agile Planning Tools (10th)
OpenText Solutions Business...
Ranking in Software Configuration Management
10th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Business Orchestration and Automation Technologies (36th)
 

Mindshare comparison

As of January 2026, in the Software Configuration Management category, the mindshare of IBM Engineering Workflow Management is 6.5%, up from 2.8% compared to the previous year. The mindshare of OpenText Solutions Business Manager is 4.3%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Configuration Management Market Share Distribution
ProductMarket Share (%)
IBM Engineering Workflow Management6.5%
OpenText Solutions Business Manager4.3%
Other89.2%
Software Configuration Management
 

Featured Reviews

JB
Sr. Project Scheduler at a government with 10,001+ employees
Good reporting for team alignment although connectivity require updates
I would rate the IBM Engineering Workflow Management a seven or an eight. I am leaning closer to seven based on a couple of items I mentioned that I would like to see or know more about, such as improved reporting. I rate the overall solution a seven out of ten.
it_user713322 - PeerSpot reviewer
Works at a tech company with 51-200 employees
We've used it for traditional help desk and defect tracking endeavors
It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…
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Top Industries

By visitors reading reviews
Government
16%
Manufacturing Company
16%
Computer Software Company
6%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise9
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Engineering Workflow Management?
I've heard IBM Engineering Workflow Management is more expensive than other tools. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
What needs improvement with IBM Engineering Workflow Management?
IBM Engineering Workflow Management can be improved by enhancing its pricing structure, specifically the cost and licensing of this solution.
What is your primary use case for IBM Engineering Workflow Management?
The typical use case for IBM Engineering Workflow Management is to streamline project management and ensure efficient workflow.
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Also Known As

IBM Rational Team Concert (IBM ALM), IBM RTC
Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack
 

Overview

 

Sample Customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.
Find out what your peers are saying about IBM Engineering Workflow Management vs. OpenText Solutions Business Manager and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.