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OpenText Solutions Business Manager vs Rocket ChangeMan ZMF (formerly a Micro Focus product) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Solutions Business...
Ranking in Software Configuration Management
10th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Business Orchestration and Automation Technologies (38th)
Rocket ChangeMan ZMF (forme...
Ranking in Software Configuration Management
6th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Software Configuration Management category, the mindshare of OpenText Solutions Business Manager is 5.7%, up from 1.7% compared to the previous year. The mindshare of Rocket ChangeMan ZMF (formerly a Micro Focus product) is 8.9%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Configuration Management Mindshare Distribution
ProductMindshare (%)
Rocket ChangeMan ZMF (formerly a Micro Focus product)8.9%
OpenText Solutions Business Manager5.7%
Other85.4%
Software Configuration Management
 

Featured Reviews

it_user713322 - PeerSpot reviewer
Works at a tech company with 51-200 employees
We've used it for traditional help desk and defect tracking endeavors
It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…
reviewer1527093 - PeerSpot reviewer
Development Team Lead at a financial services firm with 10,001+ employees
Very flexible with Johnny-on-the-spot tech support
I would like to see them enable parallel development for online. It's available now for batch stuff on the mainframe. Jenkins, IBM, and Rocket all supposedly already have safe and workable version of Git for the mainframe. With that in mind, we need to know where our feature is. Unfortunately, as good as ChangeMan is, if we're listing downfalls, they should be talking to me about this. Not me having to go talk to them about it. Hopefully, they have this in the works and they are positioning their product for the future. That's just a straightforward comment. It really comes down to whether they are complacent or not. The other thing that should improve is cost. Git, even on the mainframe, a large part of the components "free". They're the way you set them up yourselves and they're self-sustaining and built into the infrastructure. You can't charge me for that. I gave ChangeMan an overall score of eight, but what could drive them to a nine is coming up with a way for all my code that belongs together to be tracked and moved together. Everything should move based upon the mainframe; it needs to be alerted and synchronized.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds."
"Estimates from all teams are visible in one general ticket (PFC)."
"The Composer is absolutely a magical tool, allowing you to get a fully functional app based on your process sketch in a couple of hours, without knowing BPMN notation."
"Allows us to automate work flows to provision IS services."
"Auditors really love ChangeMan for how easy it is to get through and how tight the security is on it."
"Scalability is great. It has absolutely met every need for us so far. We do have some concurrent development paths and we're able to flexibly assign variables. At the same time, our skeletons assemble where we want them to, so the scalability is very good."
"Scalability is great; it has absolutely met every need for us so far, and we do have some concurrent development paths where we're able to flexibly assign variables while our skeletons assemble where we want them to, so the scalability is very good."
"We audit once a year for our ChangeMan access, accurate financial programs, and all of that. Auditors really love ChangeMan for how easy it is to get through and how tight the security is on it. Our internal auditors, external auditors, and SOX editors love this solution. We're in the healthcare business, so HIPAA regulations and all such things are a big deal, and this makes all that really simple."
"What’s most valuable to me is the ability to compile the code and move it through the test and productions environments."
 

Cons

"Reporting is generally very good, but people always want more."
"User interface and links between tickets. For me, Jira is the ideal tool."
"Response time could improve."
"I would like to see a better search tool."
"Their technical support is not so good. To be perfectly honest, that's one of the reasons we were looking at other solutions."
"I would like to see them enable parallel development for online. It's available now for batch stuff on the mainframe. Jenkins, IBM, and Rocket all supposedly already have safe and workable version of Git for the mainframe. With that in mind, we need to know where our feature is."
"As such, there's nothing wrong with the product. It is great, but there are small things that can be better to make it much more friendly. The way you navigate through fields can be improved. If I'm going to stage a component over something that exists and that I've created in another library, and I want to pull it in and write it over what I've got there in my package, I've got to type in that data set name every time. That can be aggravating. It is not a big deal. The way things are sorted can also be improved. If you're doing a delete of a bunch of components, you can't sort those out by type or anything. Some things are just standard, and you can't look at them in a way that would be helpful."
"I would like to see them enable parallel development for online. It's available now for batch stuff on the mainframe."
 

Pricing and Cost Advice

Information not available
"It's on a yearly basis. I am not aware of any additional costs."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Insurance Company
13%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack
Open Text, Micro Focus ChangeMan ZMF
 

Overview

 

Sample Customers

eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.
SPTS Technologies, Generali France, Brown Brothers Harriman & Co. (BBH), Kutxa-Vital-Banco Madrid, Space and Naval Warfare Information Technology Center (SPAWAR ITC)
Find out what your peers are saying about OpenText Solutions Business Manager vs. Rocket ChangeMan ZMF (formerly a Micro Focus product) and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.