IBM Cloud Video vs TeamViewer Business comparison

IBM and TeamViewer are both solutions in the Virtual Meetings category. IBM is ranked #30, while TeamViewer is ranked #3 with an average rating of 8.9. IBM holds a 1.1% mindshare in VM, compared to TeamViewer’s 4.4% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

314 Views
210 Comparison Views

100% willing to recommend

TeamViewer Business

Read 100 TeamViewer Business reviews

6,280 Views
816 Comparison Views

92% willing to recommend

IBM Cloud Video

TeamViewer Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

TeamViewer Business and IBM Cloud Video target different enterprise needs, with TeamViewer excelling in remote support and IBM Cloud Video leading in enterprise-grade streaming. TeamViewer shows an edge in pricing and support satisfaction, while IBM Cloud Video's advanced features make it a strong contender for those prioritizing video capabilities.

Features: TeamViewer Business offers remote access, device compatibility, and high security, enhancing IT support operations. IBM Cloud Video provides streaming options, analytics, and customizable solutions for large-scale broadcasting.

Ease of Deployment and Customer Service: TeamViewer Business offers simple, scalable deployment with responsive support services, suitable for remote assistance needs. IBM Cloud Video uses cloud-based deployment with significant flexibility in streaming management, along with prompt customer service for complex broadcasting requirements.

Pricing and ROI: TeamViewer Business presents an attractive pricing model with quick ROI due to lower setup costs and savings in IT support. IBM Cloud Video is more costly upfront but provides strong ROI through advanced streaming features, especially for enterprises focusing on video content delivery.

To learn more, read our detailed Virtual Meetings Report (Updated: December 2025).

Buyer's Guide

Virtual Meetings

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

30th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (31st)

TeamViewer Business

Ranking in Virtual Meetings

3rd

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

100

Ranking in other categories

Remote Access (1st)

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of TeamViewer Business is 4.4%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
TeamViewer Business	4.4%
IBM Cloud Video	1.1%
Other	94.5%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

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JIMRALD ABASANTA

IT NETWORK ENGINEER at KFUPM

Remote support has transformed my work and now saves time with fast, secure file transfers

What I appreciate about TeamViewer Business is the reliable and secure connection experienced during file transfers or troubleshooting processes, even when we have to restart the PC; we are still able to connect to the customer quickly. TeamViewer Business offers a free version for both personal and business use. The free version actually covers all the features needed for secure remote connection, which is one of the positive aspects I have experienced. The secure connections and great file transfer feature are super fast and secure, with reliable features during the process of reconnecting and connecting back to clients. Back in 2009 and 2007, the internet did not have the faster features it has today. TeamViewer Business's file transfer feature has made things easier. Instead of downloading a file from a source like HP.com, we just have to transfer the file from our system to the customer securely and quickly. Many technical support people have benefited from that feature, which I find very reliable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"The usability and graphic interface stand out for me because it is very easy to understand, with upper bars, all the features, and the file transfer functionality."

"TeamViewer Business does a lot in the enterprise part and has many features that can be used in big organizations, and it is able to assist on the network side, monitoring, security side, and remote side, making it a good platform and solution to use."

"The most valuable feature of TeamViewer is the ability to remote into another device."

"The most important feature of TeamViewer is its ease of use."

"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."

"The implementation is quite straightforward."

"TeamViewer Business has positively impacted our organization by reducing the time of the TAT for resolving issues for end users, which has really helped us."

"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."

More TeamViewer Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."

"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."

"The performance could always be better."

"We have a consultant that helps us do the virtual aspects of TeamViewer."

"TeamViewer has a legacy and may not be using the latest UI trends."

"TeamViewer is expensive, and you get a limited number of connections for your money."

"If you had to teach someone how TeamViewer Business works, especially because I am speaking in a sense that I am using it on an engineer level, it would be a bit difficult to get accustomed to some of the settings, especially with the new experience."

More TeamViewer Business cons

Pricing and Cost Advice

Information not available

"We are using the free version of TeamViewer."

"The cost is in the thousands of dollars per year."

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

"I used the free version of TeamViewer."

"TeamViewer is very pricey. You have to sign up for a yearly subscription."

"There is a free and paid version of this solution. I am currently using the free version."

"We are using the standard free version of TeamViewer."

"We have a permanent license and the price is reasonable."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

11%

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	32

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on setup and licensing, which are not part of my support scope, as I was a user in...

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Comparisons

StackPath CDN vs IBM Cloud Video

Compared 59% of the time

Cisco TelePresence vs IBM Cloud Video

Compared 41% of the time

Product Reports

Buyer's Guide

Virtual Meetings

December 2025

Download IBM Cloud Video product report

Buyer's Guide

TeamViewer Business

December 2025

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Also Known As

IBM Ustream

No data available

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.

Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.

What are the key features of TeamViewer Business?

Remote Access: Facilitates connectivity across platforms without passwords.
File Transfers: Enables fast and secure file sharing.
Security: Offers encryption and two-factor authentication.
User-Friendly Interface: Simplifies remote support and management.
High Compatibility: Connects easily, even under low bandwidth, supporting diverse devices.

What benefits and ROI can users expect?

Productivity Boost: Reduces need for travel while ensuring efficient support.
Cost Efficiency: Saves on physical resources by enabling remote troubleshooting.
Enhanced Security: Protects data with encryption and advanced security measures.
Flexible Connectivity: Maintains control across a broad range of devices, improving efficiency.

Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.

TeamViewer

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: December 2025.

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