Hyland OnBase vs Oracle Content Management comparison

Hyland and Oracle are both solutions in the Enterprise Content Management category. Hyland is ranked #5 with an average rating of 7.7, while Oracle is ranked #10 with an average rating of 8.5. Hyland holds a 6.7% mindshare in ECM, compared to Oracle’s 2.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

2,117 Views
1,364 Comparison Views

100% willing to recommend

Oracle Content Management

Read 4 Oracle Content Management reviews

747 Views
605 Comparison Views

100% willing to recommend

Hyland OnBase

Oracle Content Management

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 4, 2024

Hyland OnBase and Oracle Content Management compete in the enterprise content management space. Oracle Content Management is often favored due to its extensive feature set despite Hyland OnBase's competitive pricing and support.

Features: Hyland OnBase provides robust document management, workflow automation, and emphasizes compliance with existing systems. Oracle Content Management offers advanced AI capabilities, seamless cloud storage integration, and collaboration tools. Oracle provides superior cloud-native and AI-driven insights, while Hyland offers strong on-premise and integration solutions.

Ease of Deployment and Customer Service: Hyland OnBase offers flexible deployment options, including cloud, on-premises, and hybrid, backed by responsive customer service. Oracle Content Management features a more streamlined cloud-based deployment, benefiting from its broad ecosystem and integration capabilities, resulting in quicker deployment.

Pricing and ROI: Hyland OnBase typically has a lower initial setup cost and competitive long-term ROI, appealing to those focused on integration and compliance. Oracle Content Management, though generally higher in cost, offers a comprehensive feature set and potential for strategic insights, providing a strong ROI in environments utilizing advanced features and scalability.

To learn more, read our detailed Hyland OnBase vs. Oracle Content Management Report (Updated: April 2025).

Buyer's Guide

Hyland OnBase vs. Oracle Content Management

April 2025

Download the complete report

Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

5th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (19th), Low-Code Development Platforms (14th)

Oracle Content Management

Ranking in Enterprise Content Management

10th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Document Management Software (8th)

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.7%, up from 5.7% compared to the previous year. The mindshare of Oracle Content Management is 2.4%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Phemy Lekalakala

Manager of Information Systems at University of the Witwatersrand

Stable content and workflow management solution with a valuable retention module

We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

Read full review

Neilsen Seixas

Owner at NSTEC

Streamlines document management and enhances collaboration through its robust features and intuitive interface

It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the cloud and its integrability."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"Its most valuable aspect is its flexibility"

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The solution's most valuable features are integration and flexibility."

"We found the setup process to be okay since they do offer a troubleshooting guide."

More Hyland OnBase pros

"The product's initial setup phase was easy."

"It's a comprehensive solution for managing documents within our organization's management framework."

"The reliability of the system is significant, creating a lot of trust among our customers."

Cons

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The application could potentially be more open-source, allowing integration with more solutions."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The solution’s initial setup is a little difficult."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

More Hyland OnBase cons

"The only issue my company has with the tool is the licensing part, which is expensive."

"Oracle Content Management poses complexities in initial implementation and configuration."

"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."

Pricing and Cost Advice

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's licensing part is expensive."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

850,028 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

13%

Computer Software Company

10%

Manufacturing Company

14%

Financial Services Firm

14%

Government

12%

Educational Organization

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

See all answers

What do you like most about Oracle Content Management?

It's a comprehensive solution for managing documents within our organization's management framework.

See all answers

What needs improvement with Oracle Content Management?

The only issue my company has with the tool is the licensing part, which is expensive.

See all answers

What is your primary use case for Oracle Content Management?

I utilize Oracle Content Management to collaborate on the documents.

See all answers

Comparisons

Alfresco vs Hyland OnBase

Compared 20% of the time

OpenText Documentum vs Hyland OnBase

Compared 15% of the time

SharePoint vs Hyland OnBase

Compared 13% of the time

IBM FileNet vs Hyland OnBase

Compared 11% of the time

OpenText Extended ECM vs Hyland OnBase

Compared 9% of the time

More Hyland OnBase Competitors

Oracle WebCenter vs Oracle Content Management

Compared 32% of the time

Adobe Experience Manager vs Oracle Content Management

Compared 26% of the time

SharePoint vs Oracle Content Management

Compared 25% of the time

OpenText Extended ECM vs Oracle Content Management

Compared 9% of the time

Microsoft OneDrive vs Oracle Content Management

Compared 8% of the time

More Oracle Content Management Competitors

Product Reports

Buyer's Guide

Hyland OnBase

April 2025

Download Hyland OnBase product report

Buyer's Guide

Enterprise Content Management

March 2025

Download Oracle Content Management product report

Also Known As

OnBase

Oracle Document and Process Cloud, Oracle Content and Experience Cloud

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

Oracle

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA

Buyer's Guide

Hyland OnBase vs. Oracle Content Management

April 2025

Free Report: Hyland OnBase vs. Oracle Content Management

Find out what your peers are saying about Hyland OnBase vs. Oracle Content Management and other solutions. Updated: April 2025.

DOWNLOAD NOW

850,028 professionals have used our research since 2012.

See our Hyland OnBase vs. Oracle Content Management report.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.