Hyland OnBase vs IBM ECM vs SharePoint comparison

Hyland and IBM are both solutions in the Enterprise Content Management category. Hyland is ranked #5 with an average rating of 7.6, while IBM is ranked #12 with an average rating of 8.0. Hyland holds a 6.5% mindshare in ECM, compared to IBM’s 2.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 94% of IBM users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

3,580 Views
2,184 Comparison Views

100% willing to recommend

IBM ECM

Read 16 IBM ECM reviews

743 Views
713 Comparison Views

94% willing to recommend

SharePoint

Read 162 SharePoint reviews

9,636 Views
4,625 Comparison Views

79% willing to recommend

Hyland OnBase

IBM ECM

SharePoint

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Executive Summary

We performed a comparison between Hyland OnBase, IBM ECM, and SharePoint based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: August 2025).

Buyer's Guide

Enterprise Content Management

August 2025

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Helped 867,349 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2025, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.5%, up from 6.2% compared to the previous year. The mindshare of IBM ECM is 2.4%, up from 2.3% compared to the previous year. The mindshare of SharePoint is 15.1%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
SharePoint	15.1%
Hyland OnBase	6.5%
IBM ECM	2.4%
Other	76.0%

Enterprise Content Management

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Omar_Ismail

ECM, Archives and Digital Preservation Consultant at DataServe

A stable solution for automation with high availability

Moving to the cloud with IBM ECM is not allowed. In Saudi Arabia, the cloud infrastructure is still non-operational, potentially for the next two to three months. Static clouds are prevalent among foundational enterprises such as IBM and Oracle. IBM offers its cloud insights, maintaining its cloud ecosystem. IBM's efforts to enhance the user experience within its ECM platform are lacking compared to competitors like OpenText. Progress in implementing new technologies and features seems sluggish. Overall, I rate the solution an eight out of ten.

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Madhur D'silva

Lead Consultant at Eviden

Collaborative work benefits while user-friendliness challenges persist

The most valuable feature of SharePoint is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"I like the cloud and its integrability."

"The solution's most valuable features are integration and flexibility."

"The product's initial setup phase is not difficult."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

More Hyland OnBase pros

"The vertical scalability, as we can use it across some of our applications."

"The content management is all about you as you can make the same content for minimal purpose solutions applications."

"The scalability is a valuable feature, that we're able to display our documents to so many people."

"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."

"It offers ease of use, which is crucial."

"SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."

"It facilitates collaboration and the ability to create custom workflows."

"It's very easy to integrate with other software from Microsoft; it works fine with Excel, Word, email, and similar tools, which I find valuable."

"It is well supported by Microsoft."

"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."

"SharePoint is smooth and easy to use for editing, updating, and uploading files."

"SharePoint is easy to collaborate with."

More SharePoint pros

Cons

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The application could potentially be more open-source, allowing integration with more solutions."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The solution’s initial setup is a little difficult."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The migration is a bit difficult in the tool."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

More Hyland OnBase cons

"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."

"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."

"I would like to see seamless application integration."

"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."

"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."

"The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools."

"Document management and the ability to easily integrate single sign-on (SSO) are areas for improvement in SharePoint."

"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."

"It should have a Google-caliber search ability and a model-based GUI."

"I have been facing some challenges when using SharePoint, as the workflows freeze at times, so there is a maintenance activity which needs to be done periodically."

"The technical support process should be more streamlined as it usually involves contacting vendors and arranging calls for resolution."

"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."

More SharePoint cons

Pricing and Cost Advice

"The tool's price is high."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"Reach out to local IBM partners."

"The solution's pricing is relatively expensive because it's bundled with other products."

"The pricing works for us."

"For this type of solution, it is not wise to buy it without Software Assurance."

"It is very expensive."

"The pricing is competitive."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"The platform has medium pricing."

"SharePoint is included with our Microsoft license."

More SharePoint pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Government

14%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Financial Services Firm

33%

Government

10%

Computer Software Company

Outsourcing Company

Government

13%

Financial Services Firm

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	79
Midsize Enterprise	37
Large Enterprise	80

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitio...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hylan...

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a b...

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What do you like most about IBM ECM?

The tool is a very stable solution with high availability and no information leakage. It has built-in API integration...

See all answers

What is your experience regarding pricing and costs for IBM ECM?

The product is expensive and has a perpetual license.

See all answers

What needs improvement with IBM ECM?

The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNo...

See all answers

What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.

See all answers

What needs improvement with SharePoint?

Not with SharePoint specifically, but overall with the software or tools from Microsoft, I think there are areas that...

See all answers

Comparisons

Alfresco vs Hyland OnBase

Compared 12% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 11% of the time

OpenText Content Management vs Hyland OnBase

Compared 9% of the time

IBM FileNet vs Hyland OnBase

Compared 8% of the time

Microsoft Power Apps vs Hyland OnBase

Compared 5% of the time

More Hyland OnBase Competitors

Alfresco vs IBM ECM

Compared 18% of the time

IBM FileNet vs IBM ECM

Compared 18% of the time

Nuxeo vs IBM ECM

Compared 14% of the time

OpenText Content Manager vs IBM ECM

Compared 9% of the time

OpenText Documentum Content Management vs IBM ECM

Compared 6% of the time

More IBM ECM Competitors

OpenText Documentum Content Management vs SharePoint

Compared 8% of the time

DocuSign vs SharePoint

Compared 7% of the time

OpenText Content Management vs SharePoint

Compared 7% of the time

Box vs SharePoint

Compared 6% of the time

Oracle Content Management vs SharePoint

Compared 3% of the time

More SharePoint Competitors

Product Reports

Buyer's Guide

Hyland OnBase

September 2025

Download Hyland OnBase product report

Buyer's Guide

IBM ECM

September 2025

Download IBM ECM product report

Buyer's Guide

SharePoint

August 2025

Download SharePoint product report

Also Known As

OnBase

No data available

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.

IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

IBM

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Enterprise Content Management

August 2025

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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: August 2025.

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