Hyland OnBase vs IBM ECM vs SharePoint comparison

Hyland and IBM are both solutions in the Enterprise Content Management category. Hyland is ranked #5 with an average rating of 7.7, while IBM is ranked #13 with an average rating of 8.0. Hyland holds a 6.7% mindshare in ECM, compared to IBM’s 2.2% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 94% of IBM users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

2,084 Views
1,343 Comparison Views

100% willing to recommend

IBM ECM

Read 16 IBM ECM reviews

639 Views
518 Comparison Views

94% willing to recommend

SharePoint

Read 160 SharePoint reviews

4,795 Views
4,132 Comparison Views

79% willing to recommend

Hyland OnBase

IBM ECM

SharePoint

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Executive Summary

We performed a comparison between Hyland OnBase, IBM ECM, and SharePoint based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: May 2025).

Buyer's Guide

Enterprise Content Management

May 2025

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Helped 851,042 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.7%, up from 5.7% compared to the previous year. The mindshare of IBM ECM is 2.2%, down from 2.4% compared to the previous year. The mindshare of SharePoint is 16.6%, down from 20.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Phemy Lekalakala

Manager of Information Systems at University of the Witwatersrand

Stable content and workflow management solution with a valuable retention module

We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

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Omar_Ismail

ECM, Archives and Digital Preservation Consultant at DataServe

A stable solution for automation with high availability

Moving to the cloud with IBM ECM is not allowed. In Saudi Arabia, the cloud infrastructure is still non-operational, potentially for the next two to three months. Static clouds are prevalent among foundational enterprises such as IBM and Oracle. IBM offers its cloud insights, maintaining its cloud ecosystem. IBM's efforts to enhance the user experience within its ECM platform are lacking compared to competitors like OpenText. Progress in implementing new technologies and features seems sluggish. Overall, I rate the solution an eight out of ten.

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Sanil Paul

IT Service Manager at a energy/utilities company with 10,001+ employees

Streamlined collaboration through seamless integration and customization

I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"Its most valuable aspect is its flexibility"

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The solution's most valuable features are integration and flexibility."

"I like the cloud and its integrability."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"We found the setup process to be okay since they do offer a troubleshooting guide."

More Hyland OnBase pros

"The vertical scalability, as we can use it across some of our applications."

"The scalability is a valuable feature, that we're able to display our documents to so many people."

"The content management is all about you as you can make the same content for minimal purpose solutions applications."

"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."

"Helps with document collaboration and workflow."

"Removed the need of paper storage and people flow into the office."

"It is well supported by Microsoft."

"The most valuable feature of the solution is file sharing or information sharing."

"Combined reports and data with timeline tracking."

"SharePoint is smooth and easy to use for editing, updating, and uploading files."

"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."

"The most valuable aspect of SharePoint is its integration with Teams. T"

More SharePoint pros

Cons

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The migration is a bit difficult in the tool."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The solution’s initial setup is a little difficult."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The application could potentially be more open-source, allowing integration with more solutions."

More Hyland OnBase cons

"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."

"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."

"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."

"I would like to see seamless application integration."

"SharePoint sometimes cannot handle the amount of co-editing that we do."

"SharePoint designer workflows can be buggy sometimes without any apparent reason."

"The web parts in SharePoint could be more intuitive for end users."

"There's room for improvement in the search functionality, although it has matured significantly over the years."

"Flexibility and extensibility, above everything, could be improved."

"The product must provide more automation."

"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."

"The solution should be made more user-friendly for technical and business people."

More SharePoint cons

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"OnBase is reasonably priced."

"The tool's price is high."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"Reach out to local IBM partners."

"The product is reasonably priced."

"It comes bundled with the Microsoft 365 pricing plans."

"The replacement costs for it are cheaper if you use only SharePoint."

"SharePoint is included with our Microsoft license."

"It is very expensive."

"The data classification and search elements are cheap."

"The pricing works for us."

"The pricing is competitive."

More SharePoint pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

13%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

36%

Government

12%

Computer Software Company

10%

Real Estate/Law Firm

Government

13%

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitio...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hylan...

See all answers

What do you like most about IBM ECM?

The tool is a very stable solution with high availability and no information leakage. It has built-in API integration...

See all answers

What is your experience regarding pricing and costs for IBM ECM?

The product is expensive and has a perpetual license.

See all answers

What needs improvement with IBM ECM?

The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNo...

See all answers

What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.

See all answers

What needs improvement with SharePoint?

The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and i...

See all answers

Comparisons

Alfresco vs Hyland OnBase

Compared 19% of the time

OpenText Documentum vs Hyland OnBase

Compared 15% of the time

IBM FileNet vs Hyland OnBase

Compared 10% of the time

OpenText Extended ECM vs Hyland OnBase

Compared 9% of the time

DocuWare vs Hyland OnBase

Compared 2% of the time

More Hyland OnBase Competitors

IBM FileNet vs IBM ECM

Compared 31% of the time

Alfresco vs IBM ECM

Compared 13% of the time

SAP Extended Enterprise Content Management vs IBM ECM

Compared 11% of the time

OpenText Extended ECM vs IBM ECM

Compared 11% of the time

More IBM ECM Competitors

OpenText Documentum vs SharePoint

Compared 10% of the time

Amazon WorkDocs vs SharePoint

Compared 8% of the time

OpenText Extended ECM vs SharePoint

Compared 7% of the time

WordPress vs SharePoint

Compared 7% of the time

Alfresco vs SharePoint

Compared 3% of the time

More SharePoint Competitors

Product Reports

Buyer's Guide

Hyland OnBase

May 2025

Download Hyland OnBase product report

Buyer's Guide

IBM ECM

May 2025

Download IBM ECM product report

Buyer's Guide

SharePoint

April 2025

Download SharePoint product report

Also Known As

OnBase

No data available

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.

IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

IBM

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Enterprise Content Management

May 2025

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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: May 2025.

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