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Huntress Managed EDR vs OpenText Core Endpoint Protection​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
60
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (41st)
 

Mindshare comparison

Huntress Managed EDR and OpenText Core Endpoint Protection​ aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 5.1%, down 10.8% compared to last year.
OpenText Core Endpoint Protection​, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.6% mindshare, up 0.7% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.1%
SentinelOne Wayfinder Threat Detection and Response6.8%
CrowdStrike Falcon Complete MDR5.4%
Other82.7%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
OpenText Core Endpoint Protection​1.6%
Microsoft Defender for Endpoint6.8%
CrowdStrike Falcon6.0%
Other85.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"The most valuable features of Huntress Managed EDR include the SIEM and the log ingestion from firewalls; it has been really effective for managing our security. Huntress Managed EDR has positively impacted my organization by significantly reducing tickets coming to the SOC team; we have seen far less noise in terms of tickets since its implementation."
"The EDR is the most valuable feature."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"Overall, it is really solid, with just a few UI placements, button descriptions, and caution messages that could be added before certain actions are performed."
"I would absolutely recommend Huntress Managed EDR, as I consider them a leader in the field and am confident in their service."
"Huntress has improved our security dramatically."
"The solution is very light, works well on our PCs, the dashboard is very good, and we find the pricing to be very affordable."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"The most valuable aspect of Webroot Business Endpoint Protection is that I have never gotten malware with it."
"Speed"
"The traffic security monitoring, traffic application access feature called the agent, the main feature which is the endpoint security feature are the ones I found valuable. And it also had the in branch security in kind of SD WAN, good three hundred and sixty protection. It is specific and there is ease of deployment also present."
"To date, I haven't had any malware in my system."
"The most valuable aspect of the solution is the fact that it is a low profile environment as far as overhead on the machines."
 

Cons

"What I dislike about Huntress Managed EDR is that I would probably change my opinion since about the only thing I could really see is bringing down the price somewhat."
"To enhance the platform, I suggest adding a feature to forward Huntress's recommended response directly to the client, ensuring their clear understanding of the gathered information."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"In the next release, I'd like to see more intuitive dashboards."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"I would like the API to be a little better. They are getting there."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"Improvements for Huntress Managed EDR really come down to the user interface online, which is less polished than I would like."
"This product has room for improvement to display a more detailed representation of the problem when a virus is or isn't stopped."
"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."
"The platform is mostly stable, however there are hiccups with the cloud from time-to-time that impact the ability to get to the portal."
"Areas for improvement would be the reporting system in the admin console."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"I think the one bad point about this product is that we did not find a way for Webroot to generate reports or schedule automatic reports to be sent to clients."
"An updated UI would be nice, but is not hardly used."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower."
 

Pricing and Cost Advice

"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The Huntress pricing is an excellent value for what the product provides."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"Webroot is less expensive than SentinelOne."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise."
"It is relatively cheap."
"Its cost is not much per month. Our price is a couple of bucks a user."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Outsourcing Company
6%
Financial Services Firm
6%
Construction Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise6
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Huntress?
I believe that the new support feature they've added, the managed endpoint protection and response, should be included as part of Huntress Managed EDR. It doesn't make sense for those to be two sep...
What is your primary use case for Huntress?
My main use case for Huntress Managed EDR is that it lets me sleep at night, knowing that the Huntress team is making sure that all of our devices are protected, and monitoring those alerts means t...
What advice do you have for others considering Huntress?
The twenty-four hour per day human-led SOC support from Huntress Managed EDR is probably the biggest reason why we're on Huntress, so we are keeping that. My advice to others looking into using Hun...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection.
 

Also Known As

No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
Mytech Partners
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