

Huntress Managed EDR and Kaspersky Endpoint Detection and Response are two competing products in the endpoint detection and response category. Huntress seems to have an upper hand due to its ease of deployment, customer service, and cost-effective pricing, suitable for small to medium-sized businesses.
Features: Huntress Managed EDR is noted for its 24/7 SOC support, threat hunting expertise, and proactive security measures. It efficiently identifies and remediates threats and integrates well with Microsoft Defender, making it simple to deploy and use. Kaspersky Endpoint Detection and Response excels in centralized threat management, strong spam and virus detection, and comprehensive threat response capabilities. It offers behavior detection, device control, and centralized protection, which are beneficial for environments requiring deep malware analysis and sandbox capabilities.
Room for Improvement: Huntress Managed EDR could improve its reporting capabilities, API integrations, and broader compatibility with non-Windows environments. Enhancing its dashboard robustness, integration with third-party antivirus solutions, and expanding automation are suggested areas for improvement. Kaspersky EDR could address high resource consumption, simplify configuration, and enhance customer support responsiveness. Improved zero-day threat detection, user interface upgrades, and better security integrations are also needed.
Ease of Deployment and Customer Service: Huntress Managed EDR offers flexibility across various cloud deployment models and is lauded for its responsive and knowledgeable customer support. Kaspersky EDR operates primarily in on-premises and hybrid cloud environments, with users noting a need for technically responsive support. While both products are reliable, Huntress’s customer service is a key differentiator.
Pricing and ROI: Huntress Managed EDR is recognized for its cost-effective pricing and scalability, providing significant ROI by reducing the need for additional staff for threat analysis and remediation. Conversely, Kaspersky EDR is considered more expensive due to its extensive features and marketing efforts, offering good threat protection but varying ROI based on deployment context and organizational needs, especially where extensive technical support is required.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Kaspersky Endpoint Detection and Response stops certain things. However, it does not take me to the file, and it is not user-friendly.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
Kaspersky Endpoint Detection and Response is cheap.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
The main network is being monitored through the firewall at that level.
| Product | Market Share (%) |
|---|---|
| Huntress Managed EDR | 3.2% |
| Kaspersky Endpoint Detection and Response | 1.0% |
| Other | 95.8% |


| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 6 |
| Large Enterprise | 6 |
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
Kaspersky Endpoint Detection and Response provides robust malware detection, endpoint security, integration with SIEM, control of USB devices, and behavior analysis, deployed on servers, mobile devices, and laptops.
Kaspersky Endpoint Detection and Response aids organizations in scanning environments, blocking sites, handling data transfers, and offering visibility into quarantine systems. Utilizing features such as encryption, machine learning analysis, caching, and automation, Kaspersky ensures enhanced security. The unified agent incorporates antivirus and EDR functionalities, centralizes management, and provides sandbox analysis alongside early-stage threat detection. Automated response capabilities improve efficiency, and the tool's lightweight nature maintains device performance despite high detection rates and advanced threat prevention mechanisms.
What are some of the key features?In industries like finance, healthcare, and retail, Kaspersky Endpoint Detection and Response can be implemented to protect sensitive data and critical systems against advanced threats. Financial institutions may leverage its high detection rates and behavior analysis to secure transactions and customer information. Healthcare organizations can utilize its sandbox analysis and early-stage threat detection to protect patient data. Retail businesses benefit from the enhanced security and efficient automated responses, ensuring customer data remains safe during transactions.
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