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Odoo vs SuiteCRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Odoo
Ranking in CRM
7th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
ERP (9th)
SuiteCRM
Ranking in CRM
41st
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Odoo is 4.6%, up from 2.7% compared to the previous year. The mindshare of SuiteCRM is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
JV
Provides valuable reporting tools, but the user interfaces could be simplified
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified.  I have been using SuiteCRM for five…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability is very good. There are over 100+ end users in our company."
"It's convenient that we have an all-in-one holistic solution."
"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."
"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."
"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."
"The most valuable feature of Odoo is the fingerprint feature."
"The most valuable feature of Odoo is the integration it provides and the many modules available."
"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."
"The product's most valuable feature is the ease of obtaining information to make decisions."
 

Cons

"Odoo's documentation needs improvement, as there are areas that are not well-documented."
"It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them."
"The reporting and the interface could definitely be better."
"The range of choices and functionalities has space for enhancement."
"The customization and technical support are not great."
"The price of the solution could be reduced to improve the overall offering."
"The performance can be slightly improved for the customization interface."
"They could add more features and details regarding the business details and some extra modules for business features."
"The platform's user interfaces could be simplified."
 

Pricing and Cost Advice

"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."
"I would rate the price as a one out of ten, with ten being the most expensive."
"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."
"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."
"Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."
"They offer three packages – free, standard, and custom."
"Odoo is an open-source tool. I don't have to pay for it."
"The product's initial price is quite low, around $100 for a fixed deployment."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Comms Service Provider
9%
Educational Organization
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
What is your experience regarding pricing and costs for SuiteCRM?
The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.
What needs improvement with SuiteCRM?
The platform's user interfaces could be simplified.
What is your primary use case for SuiteCRM?
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.
 

Comparisons

 

Overview

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863,901 professionals have used our research since 2012.