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Odoo vs SuiteCRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Odoo
Ranking in CRM
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
ERP (9th)
SuiteCRM
Ranking in CRM
41st
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of Odoo is 2.2%, down from 3.5% compared to the previous year. The mindshare of SuiteCRM is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
Odoo2.2%
SuiteCRM0.6%
Other97.2%
CRM
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
JV
Provides valuable reporting tools, but the user interfaces could be simplified
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified.  I have been using SuiteCRM for five…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."
"It is a stable platform."
"Odoo's setup phase is easy."
"The solution is easy to use."
"All modules in Odoo are integrated together, providing seamless transitions across various functionalities."
"It is a scalable solution...The product's initial setup phase was easy."
"The most valuable feature of Odoo is the fingerprint feature."
"The product's most valuable feature is the ease of obtaining information to make decisions."
 

Cons

"It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them."
"Odoo could be better integrated with our warehouse management system."
"There are features that cannot be opened in the community edition and from a user perspective."
"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."
"There is room for improvement in Odoo's technical support."
"Odoo does not provide integration with other third-party apps like Shopify."
"The price of the solution could be reduced to improve the overall offering."
"The user interface is not the best."
"The platform's user interfaces could be simplified."
 

Pricing and Cost Advice

"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."
"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."
"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."
"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."
"Odoo is cheap compared to competitors."
"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."
"Odoo is an open-source tool. I don't have to pay for it."
"I would rate the price as a one out of ten, with ten being the most expensive."
"The product's initial price is quite low, around $100 for a fixed deployment."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
12%
Comms Service Provider
8%
Educational Organization
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise5
No data available
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
What is your experience regarding pricing and costs for SuiteCRM?
The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.
What needs improvement with SuiteCRM?
The platform's user interfaces could be simplified.
What is your primary use case for SuiteCRM?
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.
 

Comparisons

 

Overview

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: October 2025.
872,706 professionals have used our research since 2012.