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Google Workspace vs HCL Domino comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Google Workspace boosts productivity and collaboration, offering streamlined tools and flexibility despite variable costs and returns per organization.
Sentiment score
6.0
HCL Domino provides ROI for some users, while others struggle; it's praised for reducing paperwork and increasing satisfaction.
 

Customer Service

Sentiment score
6.3
Google Workspace's support is efficient and user-friendly; however, users seek improved communication and direct contact options.
Sentiment score
7.0
HCL Domino's technical support is positively received, while customer service experiences mixed reviews due to variable interaction quality.
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
 

Scalability Issues

Sentiment score
7.6
Google Workspace offers scalable, cloud-based solutions enabling effortless growth, efficient management, and seamless integration for businesses of all sizes.
Sentiment score
7.2
HCL Domino is praised for scalability but faces challenges with large databases, varying by company size and usage.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
 

Stability Issues

Sentiment score
8.0
Google Workspace is highly stable and reliable, with users rating it nine or ten, despite minor Outlook integration issues.
Sentiment score
8.1
HCL Domino is praised for its stability and reliability, despite minor concerns and differing opinions on larger databases.
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
The only issue is collaboration with Outlook, where I am having a bit of a problem.
 

Room For Improvement

Google Workspace needs improved integration, enhanced features, better security, automation, and offline capabilities to compete with Microsoft Office.
HCL Domino needs modern updates for UI, performance, integration, security, user-friendliness, scalability, and cloud migration capabilities.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
 

Setup Cost

Enterprise buyers find Google Workspace affordable, despite lacking some apps, with pricing rated five to eight out of ten.
HCL Domino's pricing is high, especially compared to competitors, and can vary based on user count and needs.
The current cost is approximately seven to ten euros per user per month.
The Notes client is very expensive, costing around $105 per client.
 

Valuable Features

Google Workspace enhances productivity with affordable Gmail, collaboration tools, seamless integration, and secure multi-user access for efficient teamwork.
HCL Domino integrates messaging and applications with robust security, cross-platform support, low-code development, and flexible architecture for efficiency.
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
They can access different teams from anywhere, collectively putting files, sharing them, and managing them.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
 

Categories and Ranking

Google Workspace
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
Email Applications (1st), Wireless Email (2nd), Cloud Storage (4th), Content Collaboration Platforms (4th)
HCL Domino
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Rapid Application Development Software (19th)
 

Mindshare comparison

Google Workspace and HCL Domino aren’t in the same category and serve different purposes. Google Workspace is designed for Email Applications and holds a mindshare of 22.1%, down 24.3% compared to last year.
HCL Domino, on the other hand, focuses on Rapid Application Development Software, holds 0.6% mindshare, up 0.5% since last year.
Email Applications
Rapid Application Development Software
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
8%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
14%
Government
10%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...
What needs improvement with Google Workspace?
I do not have any major suggestions for improvement. However, while the security functionalities are similar to those in competitors like Active Directory, they could be optimized for stronger secu...
What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
The speed of the Notes client is an area that could be improved. Many people are not very happy with its speed. Additionally, in-line editing of documents and a document viewer are functionalities ...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
IBM Lotus Domino, Lotus Domino
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: June 2025.
856,873 professionals have used our research since 2012.