HCL Digital Commerce vs Oracle ATG vs SAP Commerce Cloud comparison

HCLSoftware and Oracle are both solutions in the eCommerce Platforms category. HCLSoftware is ranked #7 with an average rating of 5.0, while Oracle is ranked #5 with an average rating of 8.0. HCLSoftware holds a 4.6% mindshare in P, compared to Oracle’s 6.2% mindshare. Additionally, 83% of HCLSoftware users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

HCL Digital Commerce

Read 7 HCL Digital Commerce reviews

740 Views
740 Comparison Views

83% willing to recommend

Oracle ATG

Read 9 Oracle ATG reviews

1,176 Views
1,141 Comparison Views

100% willing to recommend

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,210 Views
2,188 Comparison Views

73% willing to recommend

HCL Digital Commerce

Oracle ATG

SAP Commerce Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between HCL Digital Commerce, Oracle ATG, and SAP Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: October 2025).

Buyer's Guide

eCommerce Platforms

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of October 2025, in the eCommerce Platforms category, the mindshare of HCL Digital Commerce is 4.6%, down from 5.1% compared to the previous year. The mindshare of Oracle ATG is 6.2%, down from 8.6% compared to the previous year. The mindshare of SAP Commerce Cloud is 10.7%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
SAP Commerce Cloud	10.7%
Oracle ATG	6.2%
HCL Digital Commerce	4.6%
Other	78.5%

eCommerce Platforms

Featured Reviews

Amman Anup Kumar

Partner at R. Kumar

Needs improvement in the area of integration and should offer better adaptability to new environments

I have been trying to put together a website for the last year and a half, and I have been facing some problems because the tool is unable to integrate properly with my ERP product. It is difficult to find coders for HCL Digital Commerce who can do a good job within a reasonable amount of time. I think the development curve of the tool is just too long, and there aren't enough good coders, while whoever is available takes a lot of time. The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner. If you try to tell HCL Digital Commerce that you need front-end integration, which is a standard practice right now, HCL will take a lot of time as a lot of things are not available as an out-of-the-box feature. You have to spend more time and money to get things developed in HCL Digital Commerce, which I believe causes challenges for users, especially in an Indian scenario where the tool has a primary market.

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PankajKumar22

Field Activities In Banking, Telecom and Insurance Sector at YASH Technologies

Useful for B2B retail operations and order management but UI is bland and old

The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house. It's quite basic and bland compared to today's modern web developments, which have enhanced user experiences. We're just providing support services to our customers, and they’ve been exploring a move to Oracle Commerce. However, there's some concern about Oracle Commerce's future, especially since support for version 11.3.2 is set to end in March 2025. We haven’t heard back from Oracle regarding any plans to extend support. We’re just keeping the lights on for now, but a transformation might be on the horizon. We have done some proof of concept with Oracle Commerce.

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Saleem Shar

Managing Consultant at Systems Limited

Easy to set up, and extremely scalable, but is expensive

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Has all the modules needed for an order management solution."

"The most valuable solution is that it allows you to adapt it according to the customer's needs."

"I haven't faced any issues with the product's stability."

"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."

"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."

"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."

"The merchandising part is where the business user adds and configures permissions, which is quite important for us."

"The product is really good. It is a robust tool that can scale up in any business, including some multi-million businesses."

"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."

"The tool is useful for B2B retail operations. The e-commerce platform is helpful for our customers when searching for products they want to buy. They can look up items using part numbers or product descriptions, which helps them find exactly what they want. We rely on the search functionality a lot."

"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."

"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"SAP Hybris provides us with all of the e-commerce features that a client could need."

"We have found the B2B, B2C and D2C very valuable."

"The tool has good performance."

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"The user interface can be customized."

More SAP Commerce Cloud pros

Cons

"The product catalog is an area that needs improvement."

"HCL Digital Commerce should improve its integration capabilities with other platforms."

"Lacks option to purchase individual modules."

"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."

"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."

"The only issue with the tool is that it is not cloud-based."

"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."

"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."

"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."

"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."

"The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house."

"The support team should improve the response time."

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."

"They could include additional types of payment implementations. Right now they are just providing CyberSourse."

"A public cloud solution of this software would open great possibilities."

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"They have just started to work with the cloud, but they only support Microsoft Azure."

More SAP Commerce Cloud cons

Pricing and Cost Advice

"For our companies and our users, the price is quite high."

"HCL Digital Commerce's licensing costs are annual. It is expensive."

"I believe that HCL Digital Commerce is one of the most expensive products on the market."

"The tool's licensing is costly. Finding the right talent to manage it is also a challenge."

"The product's pricing is moderate. We use a license module."

"Oracle ATG is an expensive solution."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"I don't know the cost, but it can be expensive."

"The solution is very expensive in Turkey."

"The solution is expensive."

"This is an expensive solution."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The price is too high."

"The price is quite high."

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Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

14%

Retailer

13%

Educational Organization

11%

Manufacturing Company

11%

Retailer

16%

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

14%

Manufacturing Company

13%

Retailer

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What do you like most about HCL Digital Commerce?

I haven't faced any issues with the product's stability.

See all answers

What is your experience regarding pricing and costs for HCL Digital Commerce?

HCL Digital Commerce's licensing costs are annual. It is expensive.

See all answers

What needs improvement with HCL Digital Commerce?

HCL Digital Commerce should improve its integration capabilities with other platforms.

See all answers

What do you like most about Oracle ATG?

The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate ...

See all answers

What needs improvement with Oracle ATG?

The tool is not cloud-based, and licensing and hosting are expensive. The tool can be improved in both areas.

See all answers

What is your primary use case for Oracle ATG?

My company's clients use the tool for e-commerce.

See all answers

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

See all answers

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it bec...

See all answers

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn'...

See all answers

Comparisons

Adobe Commerce vs HCL Digital Commerce

Compared 27% of the time

Salesforce Commerce Cloud vs HCL Digital Commerce

Compared 20% of the time

Shopify vs HCL Digital Commerce

Compared 12% of the time

KIBO B2B eCommerce Platform vs HCL Digital Commerce

Compared 9% of the time

Oracle iStore vs HCL Digital Commerce

Compared 7% of the time

More HCL Digital Commerce Competitors

Salesforce Commerce Cloud vs Oracle ATG

Compared 31% of the time

Adobe Commerce vs Oracle ATG

Compared 26% of the time

Oracle Commerce Cloud vs Oracle ATG

Compared 18% of the time

Shopify vs Oracle ATG

Compared 10% of the time

More Oracle ATG Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 21% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 16% of the time

Shopify vs SAP Commerce Cloud

Compared 12% of the time

Oracle Commerce Cloud vs SAP Commerce Cloud

Compared 8% of the time

Intershop vs SAP Commerce Cloud

Compared 4% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

HCL Digital Commerce

September 2025

Download HCL Digital Commerce product report

Buyer's Guide

eCommerce Platforms

October 2025

Download Oracle ATG product report

Buyer's Guide

SAP Commerce Cloud

September 2025

Download SAP Commerce Cloud product report

Also Known As

IBM Digital Commerce, IBM WebSphere Commerce

ATG

SAP Hybris Commerce, Hybris

Overview

IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

HCLSoftware

Oracle ATG is an ecommerce solution that features out-of-the-box omnichannel experiences, makes it easy and fast to launch websites, provides scalable business-user control, and integrates well with other products. The platform helps businesses ensure relevant experiences to their customers at each touchpoint of a customer’s purchase journey (including the web, contact center, mobile devices, social media, physical stores, and more). Thich helps to increase sales and ensure a seamless buying experience. The solution can be implemented on premises or hosted by Oracle or a third party and it also runs on one of three application servers, including Oracle WebLogic, JBoss, or IBM WebSphere.

Oracle ATG Web Commerce is made up of three platform layers:

The Dynamo application framework (DAF)
The personalization module (DPS)
The scenarios module (DSS)

Oracle ATG Features

Oracle ATG has many valuable key features. Some of the most useful ones include:

Personalization capabilities: Oracle ATG has personalization capabilities including DPS and DSS. The personalization module (DPS) provides control to customize the content as per customer interest, targeting content based on the customer’s interest. The scenarios module (DSS) extends the content targeting capabilities of the personalization module. In addition, you can have customized content in a way that changes dynamically for each user. Scenarios are time-sensitive, event-driven campaigns designed to manage interactions between site visitors and content over a long period.

Data anywhere architecture: Oracle ATG is designed with data anywhere architecture, meaning implementation is independent of the data source. With Oracle ATG, if you change your database, you do not have to change your code.

Payment integration support: Oracle ATG eCommerce supports various payment gateway integrations, which includes credit card, PayPal, or any other payment mode. The code can be customized to any payment method you want.

Application server support: Oracle ATG’s eCommerce applications are built on the concept of component-based model. It supports most of the major application servers, like JBOSS, WebLogic, and WebSphere. The component model is implemented using JSP and Java Beans, which are easily and widely used.

Oracle ATG Benefits

There are several benefits to implementing Oracle ATG. Some of the biggest advantages the solution offers include:

It has both B2B and B2C offerings.
It enables merchants to manage and sell complex products.
It allows merchants to efficiently personalize the shopper experience through customisable content, sites, and campaigns.
The solution is designed with a unified architecture that lets you manage multiple sites efficiently.
Oracle ATG includes robust personalization features, including tailored content and merchandise, personalized search, tailored websites, and customized marketing programs.
With the solution’s data anywhere architecture, you can easily manage integrations.
Business users can develop categories, products, and SKUs and organize them into catalogs that exist in a content management environment.
It is simple and easy to use with a clean interface.
Oracle ATG also has good dashboards for visualizing the data in a comprehensive and clear format.
Because Oracle ATG is a server-side, component-driven platform, you can use headless systems while retaining most of its features. If you already have an Oracle ATG setup, you can keep the frontend and migrate the backend to a microservices-based alternative for more flexibility.

Oracle

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

SAP

Sample Customers

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt

Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite

NHS 24

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: October 2025.

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