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HCL Connections vs Loom Business - Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Connections
Ranking in Enterprise Social Software
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
55
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (5th)
Loom Business - Enterprise
Ranking in Enterprise Social Software
13th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Social Software category, the mindshare of HCL Connections is 2.7%, up from 1.2% compared to the previous year. The mindshare of Loom Business - Enterprise is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
HCL Connections2.7%
Loom Business - Enterprise1.4%
Other95.9%
Enterprise Social Software
 

Featured Reviews

Hasnain Zahid - PeerSpot reviewer
Talent acquisition & development specialist at Software Productivity Strategists, Inc. (SPS)
A stable tool useful to manage marketing-related activities
Stability-wise, I rate the solution a nine out of ten. Sometimes, the portal hangs because I find that if I am on a web page, I have to log out, and then I have to log in to the portal again. Since I see that the portal hangs at times, I have to move from one side of the portal to the next, making me feel that some things are scattered in the product. I attended a meeting with IBM recently, and they are improving a few of the things, in my opinion. The concerns that I have related to the product are being improved since I think many other users have reported issues similar to the ones I faced.
Konjengbam  Mitindra Singh - PeerSpot reviewer
Business Development Representative at a educational organization with 201-500 employees
Team meetings have become more productive and video transcripts support ongoing collaboration
Loom Business - Enterprise provides transcripts, which is very helpful. Moreover, whenever needed, users can come back to refer to those videos or meetings, making it very important. The best feature Loom Business - Enterprise offers is video recording. This feature stands out because of its ease of use, quality, and accessibility by anyone in the team. The transcripts from Loom Business - Enterprise are pretty good and accurate, making it a very reliable platform. Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate. We can create video references for them to connect with others who missed the meeting. This makes the overall meeting more productive despite some members being absent. Since using Loom Business - Enterprise, communication has become more efficient because meeting videos are recorded and made available for anyone who was not present in the meeting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The search and incidental discovery of content are really key, as is the ability to share and, when necessary, un-share."
"The platform allows in a very easy way to create community and start collaborating."
"The most valuable feature is Files, because we are working together with our accounting department in different countries."
"This is a great set of tools that is easy to adapt to different teams."
"Our own ROI was within nine months, and we directly benefited from more knowledge sharing (and avoiding re-inventing the wheel) and shorter meetings."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The Files feature has really changed the way we do business."
"IBM Connections is a great product, with new functionality each year."
"The best feature Loom Business - Enterprise offers is video recording; this feature stands out because of its ease of use, quality, and accessibility by anyone in the team."
"Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate, and we can create video references for them to connect with others who missed the meeting, making the overall meeting more productive despite some members being absent."
"The ability to scale videos is a valuable feature of the product."
 

Cons

"Generally, I believe IBM are addressing all of these issues but progress seems very slow."
"The perfect software doesn't exist, but I think Connections is really a good piece of software with few things lacking."
"For us in the IBM Connections Cloud, we would like to use the capability for instant messages, but we need to have the groups sync up to the cloud from the on-premise, which it doesn't do at this point of time."
"The setup was extremely complex; a little less than what it may have been in the past."
"It would be helpful to have more interfacing of all the IBM platforms."
"Mac users currently only have File Sync support and no plugins are available for Linux desktop users, leaving these users heavily dependent of the web user interface."
"It is complex. The way IBM sets up its product, you can never find one thing in one place."
"Level 1 sometimes seems as if they are part of a call center."
"Loom Business - Enterprise can handle our organization's needs as we grow, but it needs to improve its features so that all our needs are met at that point in time."
"The solution must allow users to record videos for a longer time."
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Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
13%
Manufacturing Company
12%
Performing Arts
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise26
No data available
 

Questions from the Community

What needs improvement with HCL Connections?
The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team ...
What is your primary use case for HCL Connections?
I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
What needs improvement with Loom?
Loom Business - Enterprise can be improved, and more features can be added. The linking of videos or the integration of other platforms can be made more linear. Loom Business - Enterprise can handl...
What is your primary use case for Loom?
I mostly use Loom Business - Enterprise for recording videos.
What advice do you have for others considering Loom?
The user interface of Loom Business - Enterprise is pretty user-friendly. I would rate Loom Business - Enterprise an 8.5 out of 10 because it has more scope for improvement, and overall, the curren...
 

Also Known As

IBM Connections, Lotus Connections
No data available
 

Overview

 

Sample Customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
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Find out what your peers are saying about HCL Connections vs. Loom Business - Enterprise and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.