No more typing reviews! Try our Samantha, our new voice AI agent.

HCL Connections vs Loom Business - Enterprise comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Connections
Ranking in Enterprise Social Software
9th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
55
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (5th)
Loom Business - Enterprise
Ranking in Enterprise Social Software
11th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Social Software category, the mindshare of HCL Connections is 2.8%, up from 1.5% compared to the previous year. The mindshare of Loom Business - Enterprise is 1.4%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
HCL Connections2.8%
Loom Business - Enterprise1.4%
Other95.8%
Enterprise Social Software
 

Featured Reviews

Hasnain Zahid - PeerSpot reviewer
Talent acquisition & development specialist at Software Productivity Strategists, Inc. (SPS)
A stable tool useful to manage marketing-related activities
Stability-wise, I rate the solution a nine out of ten. Sometimes, the portal hangs because I find that if I am on a web page, I have to log out, and then I have to log in to the portal again. Since I see that the portal hangs at times, I have to move from one side of the portal to the next, making me feel that some things are scattered in the product. I attended a meeting with IBM recently, and they are improving a few of the things, in my opinion. The concerns that I have related to the product are being improved since I think many other users have reported issues similar to the ones I faced.
Konjengbam  Mitindra Singh - PeerSpot reviewer
Business Development Representative at NEDFi
Team meetings have become more productive and video transcripts support ongoing collaboration
Loom Business - Enterprise provides transcripts, which is very helpful. Moreover, whenever needed, users can come back to refer to those videos or meetings, making it very important. The best feature Loom Business - Enterprise offers is video recording. This feature stands out because of its ease of use, quality, and accessibility by anyone in the team. The transcripts from Loom Business - Enterprise are pretty good and accurate, making it a very reliable platform. Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate. We can create video references for them to connect with others who missed the meeting. This makes the overall meeting more productive despite some members being absent. Since using Loom Business - Enterprise, communication has become more efficient because meeting videos are recorded and made available for anyone who was not present in the meeting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The most important feature of IBM Connections is that it is a Social Collaboration suite covering nearly all aspects of modern enterprise communication and collaboration."
"We used lots of products like wordpress to blog, docuwiki as wiki, bugtracker, todo apps and so on, but Connections delivers all of it integrated in one solution."
"It's easy to use for both developers and end users."
"Connections has assisted our business area with our Knowledge Management initiative, providing us with a tool that the staff can use to quickly find the information needed to process their day-to-day tasks and assist our customers, and it has also been valuable as a collaboration tool within our area that encourages our reps to participate within the community to ask questions and share their expertise."
"Licensing price was very competitive compared to Jive or SharePoint, and we went from zero to pilot with business within eight weeks, making this a very cost efficient offering."
"Some of the valuable features in this product are: Profiles – It is easy to find people with similar tech skills and reach out to them internally for a project requirement, and project managers find it easy to know who in the organization possesses a skill that matches the requirement."
"All the features above improve collaboration among employees."
"The ability to scale videos is a valuable feature of the product."
"The best feature Loom Business - Enterprise offers is video recording; this feature stands out because of its ease of use, quality, and accessibility by anyone in the team."
"Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate, and we can create video references for them to connect with others who missed the meeting, making the overall meeting more productive despite some members being absent."
 

Cons

"Ideally, the product will increment advances from consumer social networks and file sharing tools sooner, as users expectations are formed by the software they use at home and on their devices."
"Mac users currently only have File Sync support and no plugins are available for Linux desktop users, leaving these users heavily dependent of the web user interface."
"The perfect software doesn't exist, but I think Connections is really a good piece of software with few things lacking."
"Most Connections functionality must be customized and personalized but it is more expensive to customize this product, and the product does necessarily provide the widespread coverage that a customer may seek."
"The file plugin for Mac need some improvement."
"For once, I would like to see better support for files."
"It's a complicated setup, but then again it's built for enterprise and volumes."
"File management is a little poor."
"Loom Business - Enterprise can handle our organization's needs as we grow, but it needs to improve its features so that all our needs are met at that point in time."
"The solution must allow users to record videos for a longer time."
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
18%
Construction Company
18%
Manufacturing Company
11%
Performing Arts
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise26
No data available
 

Questions from the Community

What needs improvement with HCL Connections?
The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team ...
What is your primary use case for HCL Connections?
I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
What needs improvement with Loom?
Loom Business - Enterprise can be improved, and more features can be added. The linking of videos or the integration of other platforms can be made more linear. Loom Business - Enterprise can handl...
What is your primary use case for Loom?
I mostly use Loom Business - Enterprise for recording videos.
What advice do you have for others considering Loom?
The user interface of Loom Business - Enterprise is pretty user-friendly. I would rate Loom Business - Enterprise an 8.5 out of 10 because it has more scope for improvement, and overall, the curren...
 

Also Known As

IBM Connections, Lotus Connections
No data available
 

Overview

 

Sample Customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
hubspot, airtable, grubhub
Find out what your peers are saying about HCL Connections vs. Loom Business - Enterprise and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.