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HappyFox vs HappyOrNot comparison

Tenmiles and HappyOrNot are both solutions in the Customer Feedback Management category. Tenmiles is ranked #4, while HappyOrNot is ranked #13. Tenmiles holds a 6.3% mindshare in CFM, compared to HappyOrNot’s 1.6% mindshare.
HappyFox
  • 343 Views
  • 27 Comparison Views
HappyOrNot
  • 53 Views
  • 53 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HappyFox
Ranking in Customer Feedback Management
4th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (66th), Help Desk Software (38th)
HappyOrNot
Ranking in Customer Feedback Management
13th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Customer Feedback Management category, the mindshare of HappyFox is 6.3%, down from 8.8% compared to the previous year. The mindshare of HappyOrNot is 1.6%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Feedback Management Market Share Distribution
ProductMarket Share (%)
HappyFox6.3%
HappyOrNot1.6%
Other92.1%
Customer Feedback Management
 

Comparisons

ServiceNow vs HappyFox Logo
ServiceNow vs HappyFox
Compared 37% of the time
IFS Cloud Platform vs HappyFox Logo
IFS Cloud Platform vs HappyFox
Compared 37% of the time
Alchemer Mobile vs HappyFox Logo
Alchemer Mobile vs HappyFox
Compared 26% of the time
More HappyFox Competitors
No data available
 

Product Reports

Buyer's Guide
Customer Experience Management
September 2025
HappyFox reportDownload HappyFox product report
No data available
 

Overview

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
Tenmiles

Learn when, where, and why your customers are happy (or not) with our simple and intuitive customer feedback platform to identify improvement areas and capitalize on growth opportunities. 
Let your customers share feedback instantly with our user friendly Smileys while the experience is still fresh in their mind. Find patterns, share customer insights, and engage your team to do the same. A clear data dashboard highlights key metrics and KPIs. With HappyOrNot, you have the power to make data-driven decisions that improve customer satisfaction and drive long-term growth. Optimize your operations and ensure best practices for increased profitability. Repeat for continuous success and improved feedback loop.

HappyOrNot
 

Sample Customers

Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
Information Not Available
See our list of best Customer Feedback Management vendors.

We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.