Try our new research platform with insights from 80,000+ expert users

Grafana vs OpenText Business Process Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
No ranking in other categories
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
40th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 3.6%, down from 6.7% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Grafana3.6%
OpenText Business Process Monitoring0.4%
Other96.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Unified dashboards have empowered teams and have democratized real-time operational insights
Grafana's snapshot and dashboard sharing features are critical for our remote incident response. During production issues, I generate a public snapshot of a dashboard at a specific point and share the URL in our Slack war room so every engineer can see exactly what the metrics looked like when the error occurred. This helps significantly during the process of finding the root cause in those scenarios. The best features Grafana offers go beyond just pretty charts; it is an integration engine. The fact that I can join data from my SQL database with metrics from Prometheus in the same table is a feature I have not found performed as well elsewhere. My team uses this feature by comparing two different tables from the databases to show one single view, which Grafana is really helping with. In a visualized way, the charts can be displayed on one dashboard, allowing end users who are not familiar with these technical aspects to extract valuable data from it. Grafana has positively impacted our organization by democratizing data within our company. Before using Grafana, only developers could see the system health, but now our product managers and executives have their own high-level dashboards, which has improved cross-departmental transparency and alignment.
Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature."
"Grafana is stable and has great engineers."
"Provides good dashboard visualization."
"The main benefits I have seen from using Grafana in my day-to-day activities is the visualization of the metrics, specifically Dora Metrics."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"Grafana is a very scalable product. It's a really good product."
"The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data."
"The stability has been very good over the years."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
 

Cons

"The solution should include online support."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"All the features are complicated."
"​The security needs to be improved, such as the capacity to add permissions on dashboards.​"
"The solution must provide tutorials and guides."
"It's difficult to see the trends on the graph when the range is too long."
"Lacks in-depth graphs and sufficient AI."
"Grafana doesn't provide anything for reporting."
"The solution should offer better integration with other tools from a service management perspective."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
 

Pricing and Cost Advice

"​Grafana is free and open source.​"
"I give the price an eight out of ten."
"We use the open-source version of Grafana."
"You need to purchase the solution's license for its commercial use."
"I am using an open-source version"
"It's free of cost; it operates as an open-source tool."
"My company uses the open-source version of Grafana, so it's free."
"We are using the open-source license."
"On a three-year license package, it was a good deal."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
6%
Performing Arts
13%
Insurance Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise25
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
Grafana could be improved through enhancement of graphs and visualizations and providing more integrations. Grafana is going to start working with OpenTelemetry, which would be helpful to have the ...
What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
 

Also Known As

No data available
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Find out what your peers are saying about Grafana vs. OpenText Business Process Monitoring and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.