We performed a comparison between JSCAPE by Redwood and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Triggers are something that is very useful as they automate the use of boilerplate code, and we can define certain functionality of certain tasks also."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"It is a reliable and easy-to-operate platform for secure file transfers."
"Valuable features include a comprehensive management UI and a strictly controlled managed file transfer."
"We can send the data quickly and securely."
"It is platform-independent and can flawlessly work on any operating system using the latest security standards."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The solution can be used remotely; it's easy to upload and share files."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The solution removes the limitations with file attachment size that is found with regular email."
"Database crashing was seen whenever there was an overload."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"Iteratively enhancing the user interface could help with streamlining workflows to make them more intuitive and user-friendly."
"The product's pricing needs improvement."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"The initial setup and configuration are time-consuming."
"The user interface is something that has to be worked on."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"In my experience, their technical support can be a little slow."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"File location could be improved."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
JSCAPE by Redwood is ranked 9th in Managed File Transfer (MFT) with 21 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. JSCAPE by Redwood is rated 9.0, while Kiteworks is rated 8.8. The top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". JSCAPE by Redwood is most compared with MOVEit, Fortra's GoAnywhere MFT, Control-M, Fortra's Globalscape Managed File Transfer and ActiveBatch by Redwood, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and ownCloud. See our JSCAPE by Redwood vs. Kiteworks report.
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