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Glean Platform vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Glean Platform
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (2nd), Search as a Service (4th), AI Agent Builders (4th), AI Software Development (14th), AI Customer Support (4th)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
921
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd), AI Agent Builders (1st), Business Orchestration and Automation Technologies (2nd), AI Finance & Accounting (2nd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In version 11.3, they have a good security option. Tool-wise, it's pretty good to work on Automation Anywhere. If you compare it to other tools in the industry. It is very user-friendly and easy to develop processes. We liking using it very much."
"It most benefitted us in converting daily routine tasks into automated processes at minimal cost with available infrastructure."
"The speed-up and greater control over the quality of the processes have also led to savings in money and are increasing the happiness of the company's customers."
"The bot creation process is simple and useful. Whatever you need to do, it is there. If there is something else, there are the MetaBot functions."
"There were about three to four people who were manually updating data into a system, then we replaced that process or augmented that with a bot that now reaches data and enters it on behalf of users, which gives significant hours back to the business so those people can work on some other high value task."
"Automation Anywhere's error handling is its most valuable feature. It sends you an email when there's an error and helps you find the cause quickly. It walks you through exactly how you should handle it."
"The most valuable feature of Automation Anywhere is the automation that frees up time for our employees to engage with customers."
"It increased productivity; it raised the productivity percentage of individuals 20 to 35%, and we also saw cost reduction."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"The most valuable feature of Orchestrator is that it gives you the ability to control everything from a centralized location."
"There is a good support network. Their response time is good. They will find a solution within two days."
"UiPath Platform's ability to automate repetitive tasks and maintain accuracy is a significant improvement for organizations."
"The desktop Assistant tool provides a personal automation launchpad so that you can easily access and run automations. That's important because you don't have to go to someone every time you face a problem, or every time you have to run an automation process. It helps make you independent so that you can do your own tasks."
"We’ve improved our efficiency. Even just our cost analysis has been great. As we do new contracts, we know what it's going to cost exactly."
"UiPath excels at integrating with a wide variety of systems, including on-premises systems, legacy systems, and web pages."
"It saves us time redoing work and allows our humans to do other stuff."
"The processes we automated are not only under the financial domain but also non-financial domain too, proving that RPA is capable of being implemented in almost every client and really helps humans do better jobs rather than doing the same duties daily, making life easier."
 

Cons

"They are working on scalability, but I'm expecting them maybe a faster pace for the thing already in place. They need to improve the extraction and accuracy. It's a sort of a journey that we started with a few fears that may end up with a 100 or 200 fears. These are our expectations from IQ Bot. We are quite hopeful that a future release will solve this problem."
"Automation Anywhere should have more Excel-related functionality."
"The initial setup was not that great. The road was very up and down. We struggled. A lot of the features were not compatible with applications which we are using. That was the reason. This was the initial days, we are talking about 2016 to 2017. The buzz was not as much as we are having now."
"Automation Anywhere changed OCR features in A2019. My suggestion is to improve the OCR command scope and usability. We use OCR for PDF data extraction as we use in V. 11.x product."
"Anything that can be done to simplify the solution. I would love to see it where anybody who can run Excel will be able to create bots. Right now, I am watching everyone around me struggle with the tool."
"In the debugging mode, it writes all the logs to text files, but it doesn't ever clean them up."
"The analytical dashboard in the Control Room could use some improvement."
"When we are moving from one version to another version, it's very difficult because most of the features stop working."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."
"Sometimes Glean Platform gets slowed down."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"There are multiple ways in which Glean Platform can be improved."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"Dynamic Selectors should have a specific chapter apart, as most of the tools are currently driven as such."
"Technical support could be improved."
"The operations need to be improved."
"I don't know if it's UiPath as much as just what we do is really complicated. Even the consultants that we've used with UiPath, even they've said, wow, this is very difficult what you guys do. There are a lot of moving parts, so it's not as much of a UiPath problem in terms of limitations. It's just our own processes."
"The licensing cost is pretty expensive compared to competitors."
"It would be nice to have physical support, where UiPath can come to companies and do frequent visits for troubleshooting."
"Creating a trigger that is based on either the arrival of a file or the arrival of an email is a common scenario and it should be built into the platform so that I don't have to code for it every time."
"There are a lot of things that can be done to the product to make it better but they are minor and the product continues to improve with every release."
 

Pricing and Cost Advice

"Despite being less expensive than UiPath, Automation Anywhere remains cost-prohibitive for many small and medium-sized businesses."
"I find the license pricing to be competitive and reflective of the pricing models throughout the RPA space, and I believe there is a lot of value in continuing to maintain the free community edition platform."
"The solution is quite expensive. Not every organization can consider this option."
"We have purchased licenses, but are trying to obtain more bot programmer licenses."
"I do not know the price, but I am told that it is cheaper than UiPath."
"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"The Community Edition is a good offering from the company."
"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."
Information not available
"From what I know, UiPath's licensing has a reasonable cost."
"There are cheaper options than UiPath."
"There are some automations that save us thousands of hours monthly. These are automations that we run 24/7 as well as some automations that we run every five minutes for installing backups."
"I like that there is one license for all basic needs, but it is still expensive. Sometimes, we don't need all the tools or capabilities. We only need basic automation and processing for certain clients, but we're required to get the full license. They can improve its licensing and provide more flexibility. They can create more plans or packages, or they can let the users choose the capabilities they need and base its pricing on that."
"Different licenses are used to activate features that the organization wants to use. For example, they offer licenses for UiPath Studio X, attended automation, unattended automation, document understanding, and so forth."
"The price is reasonable, although Orchestrator is really costly. Not many organizations will be able to afford that, but without Orchestrator, you can't do bot management. It becomes pretty difficult. UiPath has to focus on orchestration pricing."
"Our client saw ROI after one month. They realized after we showed them the first process that three people would be free to do other stuff."
"This solution is worth the investment."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
7%
Financial Services Firm
19%
Manufacturing Company
13%
Outsourcing Company
8%
Comms Service Provider
6%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business250
Midsize Enterprise145
Large Enterprise677
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...
What needs improvement with Glean Platform?
I would appreciate a change to the color scheme of Glean Platform as a needed improvement, even if it is something sm...
What is your primary use case for Glean Platform?
My main use case for Glean Platform is general use at an introductory level.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Glean Work AI Platform
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Glean Platform vs. UiPath Platform and other solutions. Updated: April 2026.
900,644 professionals have used our research since 2012.