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Elastic Search vs Glean Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Search
Ranking in Indexing and Search
1st
Ranking in Search as a Service
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
100
Ranking in other categories
Cloud Data Integration (5th), Vector Databases (6th)
Glean Platform
Ranking in Indexing and Search
2nd
Ranking in Search as a Service
4th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
AI Agent Builders (4th), AI Software Development (10th), AI Customer Support (7th)
 

Mindshare comparison

As of August 2026, in the Search as a Service category, the mindshare of Elastic Search is 16.2%, down from 18.6% compared to the previous year. The mindshare of Glean Platform is 4.7%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Mindshare Distribution
ProductMindshare (%)
Elastic Search16.2%
Glean Platform4.7%
Other79.1%
Search as a Service
 

Featured Reviews

reviewer2817942 - PeerSpot reviewer
Senior Software Engineer at a consultancy with 11-50 employees
Logging and vector search have transformed observability and empowered reliable ai agents
Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues. The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are its user-friendly interface and seamless navigation."
"Elastic Search is very user-friendly, and we can easily integrate it with third-party models and other AWS S3 buckets."
"Elastic Search is the perfect tool for scalability."
"Elastic Search is much better, and Kibana is also invaluable."
"Big businesses cannot survive without Elastic Search because it gives us very good visibility and handles our use cases very well."
"In summary, Elasticsearch is a very useful product that I can quickly recommend."
"The initial installation and setup were straightforward."
"Elasticsearch helps us to store the data in key value pairs and, based on that, we can produce visualisations in Kibana."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"Life became so easy when we started using Glean Platform."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"Productivity has really skyrocketed."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
 

Cons

"Elastic Enterprise Search could improve its SSL integration easier. We should not need to go to the back-end servers to do configuration, we should be able to do it on the GUI."
"Kibana should be more friendly, especially when building dashboards."
"They could simplify the Filebeat and Logstash configuration piece. There are a lot of manual steps on the operating system."
"The solution has quite a steep learning curve. The usability and general user-friendliness could be improved."
"The documentation regarding customization could be better."
"I have not explored Elastic Search at the most. Searching from vector DB is available in Elastic Search, and there is one more concept of graph searching or graph database searching. I have not explored it, but if it is not there, that would be an improvement area where Elastic Search can improve."
"There should be more stability."
"We had initially planned to expand use of ELK because of its cheap price and the services that are included, but given the difficulty with implementation we've decided to go with Nagios instead."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"There are multiple ways in which Glean Platform can be improved."
"Sometimes Glean Platform gets slowed down."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
 

Pricing and Cost Advice

"The solution is free."
"I rate Elastic Search's pricing an eight out of ten."
"The cost varies based on factors like usage volume, network load, data storage size, and service utilization. If your usage isn't too extensive, the cost will be lower."
"The solution is not expensive because users have the option of choosing the managed or the subscription model."
"The price could be better."
"​The pricing and license model are clear: node-based model."
"The solution is affordable."
"Elastic Search is open-source, but you need to pay for support, which is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
7%
Financial Services Firm
18%
Manufacturing Company
13%
Outsourcing Company
10%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise50
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for ELK Elasticsearch?
The pricing for Elastic Search is mainly budgeted according to the organization budget, so we take it as a yearly subscription, and that is acceptable since we do get a fair discount when we are ta...
What needs improvement with ELK Elasticsearch?
When we get the logs, it is mostly about how we edit the configurations and how we make changes according to the requirements of our organization. In these cases, the logs sometimes can be a bit in...
What is your primary use case for ELK Elasticsearch?
I am the Elastic Search admin for my organization, and we are using Elastic Search to handle the traffic to GCP. The monitoring of all the clusters and all the deployments are quite good, and compa...
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field o...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-day basis for random searches that I need to do about a company, a website, or if...
 

Comparisons

 

Also Known As

Elastic Enterprise Search, Swiftype, Elastic Cloud
Glean Work AI Platform
 

Overview

 

Sample Customers

T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
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Find out what your peers are saying about Elastic Search vs. Glean Platform and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.