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GEP SMART vs JAGGAER Spend Director vs SAP Ariba Procurement comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Procurement Software category, the mindshare of GEP SMART is 6.4%, up from 5.8% compared to the previous year. The mindshare of JAGGAER Spend Director is 3.2%, up from 1.4% compared to the previous year. The mindshare of SAP Ariba Procurement is 15.4%, down from 28.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Procurement Software Mindshare Distribution
ProductMindshare (%)
SAP Ariba Procurement15.4%
GEP SMART6.4%
JAGGAER Spend Director3.2%
Other75.0%
Procurement Software
 

Featured Reviews

CJ
Senior Product Manager at a university with 10,001+ employees
Doesn't require a background in analytics to run reports
SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.
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Argy Soudi - PeerSpot reviewer
Senior Procurement Consultant at Ps digital tenders limited
Has connected procurement and contracts efficiently while setup and support still require improvements
Support could be faster for critical issues with SAP Ariba Procurement. When patching happens and new releases come out, it can be hit and miss, though mostly it remains reliable. The on-time response is 99.9999%, but the main issue over the years has been with releases and patching. The initial setup of SAP Ariba Procurement is not straightforward. We have been trying to set it up for two and a half years for the council I work with. The personal account login is ready-made and allows landing page adjustments, but the overall software implementation can take forever and requires multiple teams to work on it.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Energy/Utilities Company
9%
Manufacturing Company
8%
Transportation Company
6%
No data available
Financial Services Firm
10%
Manufacturing Company
10%
University
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise14
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

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What needs improvement with SAP Ariba Procurement?
At the moment, I don't have any specific reasons for improvement areas in SAP Ariba Procurement. The main improvement...
What is your primary use case for SAP Ariba Procurement?
I am a customer of this tool, and I use SAP Ariba Procurement for my regular procurement roles. This software is used...
What advice do you have for others considering SAP Ariba Procurement?
In managing supplier relationships and mitigating risks, SAP Ariba Procurement has a very strong role to play. It giv...
 

Also Known As

SMART by GEP
Spend Director, SelectSite, SciQuest SelectSite
Ariba Procurement
 

Overview

 

Sample Customers

Exxon Chevron Macys
RTI International, Case Western Reserve University, LaRoche AG, University of New Mexico, Rensselaer Polytechnic Institute, University of California, Drexel University, Fred Hutchinson Cancer Research Center, Maersk, Western University, University of Montana, SABMiller, CEVA Logistics
Colorado Department of Transportation (CDOT)