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GEP SMART vs JAGGAER Spend Director vs SAP Ariba Procurement comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Procurement Software category, the mindshare of GEP SMART is 6.9%, up from 6.1% compared to the previous year. The mindshare of JAGGAER Spend Director is 2.5%, up from 1.9% compared to the previous year. The mindshare of SAP Ariba Procurement is 25.7%, up from 25.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Procurement Software Market Share Distribution
ProductMarket Share (%)
SAP Ariba Procurement25.7%
GEP SMART6.9%
JAGGAER Spend Director2.5%
Other64.9%
Procurement Software
 

Featured Reviews

CJ
Doesn't require a background in analytics to run reports
SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.
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Argy Soudi - PeerSpot reviewer
Has connected procurement and contracts efficiently while setup and support still require improvements
Support could be faster for critical issues with SAP Ariba Procurement. To get a priority ticket, you need to know people in high places. When patching happens and new releases come out, it can be hit and miss, though mostly it remains reliable. The on-time response is 99.9999%, but the main issue over the years has been with releases and patching. The initial setup of SAP Ariba Procurement is not straightforward. We have been trying to set it up for two and a half years for Gloucester and more. The personal account login is ready-made and allows landing page adjustments, but the overall software implementation can take forever and requires multiple teams to work on it.
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Top Industries

By visitors reading reviews
Energy/Utilities Company
14%
Outsourcing Company
12%
Financial Services Firm
12%
Manufacturing Company
9%
No data available
Manufacturing Company
11%
Financial Services Firm
9%
Energy/Utilities Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise14
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

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What needs improvement with SAP Ariba Procurement?
Salesforce is expensive, with a subscription-based model. This poses challenges for small and medium enterprises due ...
What is your primary use case for SAP Ariba Procurement?
The primary use case of Salesforce is in the B2B space. I use it to capture, analyze, summarize, and record customer ...
 

Also Known As

SMART by GEP
Spend Director, SelectSite, SciQuest SelectSite
Ariba Procurement
 

Overview

 

Sample Customers

Exxon Chevron Macys
RTI International, Case Western Reserve University, LaRoche AG, University of New Mexico, Rensselaer Polytechnic Institute, University of California, Drexel University, Fred Hutchinson Cancer Research Center, Maersk, Western University, University of Montana, SABMiller, CEVA Logistics
Colorado Department of Transportation (CDOT)
Find out what your peers are saying about GEP SMART vs. SAP Ariba Procurement and other solutions. Updated: September 2025.
868,275 professionals have used our research since 2012.