Freshteam vs Zoho Recruit comparison

Freshworks and Zoho are both solutions in the Applicant Tracking and Recruiting Software category. Freshworks is ranked #14, while Zoho is ranked #1 with an average rating of 7.0. Freshworks holds a 1.7% mindshare in ATRS, compared to Zoho’s 2.1% mindshare. Additionally, 100% of Freshworks users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

Freshteam

Read 2 Freshteam reviews

574 Views
574 Comparison Views

100% willing to recommend

Zoho Recruit

Read 13 Zoho Recruit reviews

1,351 Views
1,013 Comparison Views

100% willing to recommend

Freshteam

Zoho Recruit

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Executive Summary

We performed a comparison between Freshteam and Zoho Recruit based on real PeerSpot user reviews.

Find out in this report how the two Applicant Tracking and Recruiting Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Freshteam vs. Zoho Recruit Report (Updated: June 2026).

Buyer's Guide

Freshteam vs. Zoho Recruit

June 2026

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Helped 902,495 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Freshteam

Ranking in Applicant Tracking and Recruiting Software

14th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Recruit

Ranking in Applicant Tracking and Recruiting Software

1st

Average Rating

7.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Video Interviewing Software (2nd)

Mindshare comparison

As of June 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of Freshteam is 1.7%, up from 0.5% compared to the previous year. The mindshare of Zoho Recruit is 2.1%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Applicant Tracking and Recruiting Software Mindshare Distribution
Product	Mindshare (%)
Zoho Recruit	2.1%
Freshteam	1.7%
Other	96.2%

Applicant Tracking and Recruiting Software

Featured Reviews

JoseQuintero1

Senior Services Manager at a tech services company with self employed

Comprehensive HR solution that centralises the management of all staff information

The solution could be improved if it included a payroll system, to be a completely 360 degrees HR solution. Besides payroll, everything else HR related is handled in Freshworks. It would also be great to centralize all the data for potential candidates who are in our talent tool and to be able to search this pool by specific criteria such as skills and experience. We evaluate our personnel in order to consider them for promotions and salary raises. However, this process is completely manual and requires us to dig into their entire history to consider when their last raise and promotion was, for example. It would be really valuable if this process could be made simpler using this solution, especially for large teams and to include reporting functionality related to this data.

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NaveenKumar S

Software Engineer at Maximus

Automation has streamlined high-volume hiring while advanced analytics and parsing still need work

Zoho Recruit is an end-to-end ATS that covers requisitions, multi job postings, resume parsing, screening interviews, offers, and many other tools. It has strong automation features, including custom workflows, blueprints, assignments tools, scheduler, and macros to reduce manual efforts. It caters to higher volume roles, and it has a deep Zoho ecosystem where we can connect with native Zoho platforms like Zoho CRM, Zoho People, Zoho SignFlow, Analytics, Books, and Desk. The AI feature, Zia, is added for candidate matching, recommendations, and smart research that speeds up sourcing and shortlisting. The flexible customization includes career site and portal building that allows us to create branded career pages and employee referral portals, plus candidate self-service to reduce workflow. The API, webhook, and Deluge options are available to integrate with any applications using REST API calls and extend these functionalities to connect with external systems and automate custom logic, fitting my Deluge skills. I integrate Zoho Recruit with Dynamics 360 and the Microsoft platform. For my company, we integrate with 360 for the data migration from Dynamics 360 to Zoho Recruit.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are a few reasons why I like Freshteam, including how easily you can get connected with candidates, and how easily candidates can get connected with you as the employer. One of the best features is its scheduling system, which gives both parties the opportunity to schedule different parts of the recruitment process. So if a candidate wants to know my schedule or when I will be available, that information is easy to find."

"Our entire employee base is supported by Freshteam. We register all our employees and their candidates inside the system and use it to handle all interviews, feedback, personal information and budgets."

"Freshteam has allowed us to leverage all HR-related tasks and processes in a single, cloud-based solution, enormously increasing the speed of candidate acquisition and control of administrative employees schedules such as time-offs and holidays."

"If you want growth in your professional life, then you should go with Freshteam because it's a nice applicant tracking system and it works on a real-time basis."

"The CV parsing feature is the most valuable as it can parse resumes for the database, and the solution is easy to deploy, stable, scalable, and supported by a good support team."

"Simple to use, and a comprehensive enough recruitment management tool, easy to acquire and cost-effective to use, and can cover multiple teams, regions, and skills."

"I like that the solution is secure and only the admin person has access to download information."

"One of the features that I really like is that it's very administratively user-friendly. It is easy to add new managers into the system. It's very easy to switch and add regional capability, for instance. Zoho has put a lot of time into the administrative side to make it functional, which was a huge highlight for me and my team. Zoho's reporting functionality is good. It is easy to run lists in Excel, including dashboard reports, to determine if we are hiring accurately. We were able to tweak and improve our recruitment and hiring functions."

"The solution provides the ability to integrate with other Zoho apps, allowing us to automate the hiring process."

"The solution is secure and also very user friendly."

"The customization feature is the most valuable. I can add candidates to the system without having to go into it manually. I can look at a LinkedIn or PNet profile and literally right-click on it and pass that candidate into my database almost completely. It is 100% accurate for 90% of the time. It also has good security. I can't log in without a fingerprint. To log in, I have to give a fingerprint on my smartphone."

"There are two features I love in Zoho Recruit. The first one is mass customization. I can customize the blueprint how I like, add some steps I want to include, and schedule a date and time to send the emails. I can also use a lot of templates. Secondly, the best thing about Zoho is the customer service. Whenever I have an issue or want to upgrade something, I text them through Zoho, and they respond within 40 seconds."

More Zoho Recruit pros

Cons

"In the beginning, I was having a hard time learning the software because I was using it on a remote basis. Of course, I used some YouTube videos and other online resources to get by, but for me personally, I learn a bit more easily when the training is done in-person. I had to work double time just on the learning part of it, so I would say that Freshteam could do with better training resources."

"The solution could be improved if it included a payroll system, to be a completely 360 degrees HR solution."

"In the beginning, I was having a hard time learning the software because I was using it on a remote basis."

"Covid took a toll on the support we have received from the Freshworks team with most of their support teams based in India."

"I would like them to improve their UX and UI. The front screen or the home page is dull. The tools in the marketplace have flashy home pages and a very funky style. I think that's one area that they can improve. In the future, I would like an option to integrate Zoho by default with other tools, specifically the HR tools. I would love it if I could convert the candidates directly from Zoho. That would be a huge help. They have a paid extension, but it doesn't work well during the trial period."

"Candidate filtering is a little cumbersome. I would love to see all the design and effort Zoho put in to the administrative user experience also be applied to the manager experience side. Quite a bit of filtering has to be done to get to what you want. Also, you can't get through many candidates because Zoho Recruit has a cap on how many candidates you can view at a time. If you've got hundreds of candidates per job, you may have to scroll through 10 pages."

"There is a limit to the number of lines you can extract, I think it's about 600 lines."

"The biggest problem is that their instructions, videos, and documentation are terrible."

"I do not rely on the technical support because they do not always fully understand the issue and they also rely on their Deluge developer."

"No ability to automatically update details."

"It lacks the functionality for finalizing the process when a successful placement is made. There is no invoicing."

"The pricing could be a bit more reasonable."

More Zoho Recruit cons

Pricing and Cost Advice

"For our training period, we were simply given a user ID and password by the company, with which we could log in and do our work on the platform. The licensing was someone else's responsibility."

"Freshteam has a free tier as well as a 14 day free trial. The free tier is suitable for a small or home office. If this tier is not suitable, an organization could sign up for the 14 day trial for a higher tier to try all the features and decide if it suits their needs."

"In terms of cost, Zoho is by far the most reasonable for what you're getting. You get the option of monthly or yearly price. It is one cost per person for a license, and it is reasonable. My solutions are $50 per person per month."

"I think it costs about $40 per month for a recruiter account. It comes with ten free accounts. It's well worth the money we are paying."

"It is in the middle price range. Everything is included in the price."

"Zoho Recruit is an affordable solution in comparison to BambooHR and costs relatively the same as Greenhouse implementation wise. It costs less than $100 per user. Large organizations will be able to get enterprise pricing, and Zoho is transparent with their pricing."

"The more you scale the solution the more it will cost. If you want the vendor to do the implementation or migration there are extra fees."

"The cost of each user depends on the size of our user base."

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Top Industries

By visitors reading reviews

No data available

Construction Company

15%

Comms Service Provider

12%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

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What needs improvement with Zoho Recruit?

The cons of Zoho Recruit include the admin learning curve and the time needed to design and govern advanced workflows and blueprints correctly. Some key features, including advanced automations and...

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What is your primary use case for Zoho Recruit?

I have been working with Zoho Recruit for the last two years. In the previous platform, I worked with many platforms, but within the last 12 months, I have only been working with Zoho Creator, Zoho...

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What is your experience regarding pricing and costs for Zoho Recruit?

I find Zoho Recruit to be a little expensive compared to other platforms. They have two editions: the Standard Edition, which is affordable, and the Enterprise Edition, which is a bit pricey.

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Product Reports

Buyer's Guide

Applicant Tracking and Recruiting Software

June 2026

Download Freshteam product report

Buyer's Guide

Zoho Recruit

June 2026

Download Zoho Recruit product report

Overview

Freshteam is a versatile HR software designed for efficient recruitment, employee onboarding, time tracking, and more, streamlining HR tasks for businesses.

Freshteam offers an intuitive platform tailored for HR operations, allowing teams to manage hiring, onboarding, employee data, and leave requests seamlessly. Its efficient design helps in maintaining transparency and accuracy in HR processes, enabling HR professionals to save time and resources by automating repetitive tasks and making data-driven decisions.

What are Freshteam's most valuable features?

Applicant Tracking: Manage applications, schedule interviews, and track candidate progress.
Onboarding: Streamline the onboarding process with customizable checklists and digital document signatures.
Time-off Management: Track and manage employee leave with ease using a consolidated calendar view.
Employee Information System: Centralized storage of employee data for easy access and updates.
Integration Capabilities: Connect with popular third-party tools for enhanced workflow.

What benefits and ROI should users evaluate?

Improved Efficiency: Automate routine HR tasks to focus on strategic initiatives.
Enhanced Productivity: Streamlined processes lead to quicker task completion and decision-making.
Cost Reduction: Minimize operational costs through automation and better resource allocation.
Scalability: Supports business growth with robust features that scale as the business expands.

Freshteam is well-suited for technology companies, startups, and medium-sized enterprises, as it helps manage talent acquisition and employee records with ease. In industries like healthcare and financial services, where compliance and detailed record-keeping are crucial, Freshteam's secure and organized platform enables companies to meet these critical demands efficiently, ensuring business operations remain smooth and compliant.

Freshworks

Zoho Recruit integrates seamlessly with Zapier and G Suite, offering automation and customization features that streamline recruitment. Noted for user-friendliness and AI-supported candidate management, it enhances transparency through comprehensive dashboard reporting and secured operations.

Zoho Recruit serves as a versatile Applicant Tracking System, effectively managing recruitment processes. It supports job postings, interview scheduling, and candidate communication, integrating data collection from platforms like LinkedIn and Indeed. Despite its benefits, users seek improvements in report customization, automation, and intuitive interfaces. Attention is required for pricing and duplicate resume handling. Incorporating AI solutions like ChatGPT could enhance functionality, helping address the learning curve and improve resume parsing.

What are the key features of Zoho Recruit?

Integration Capabilities: Connects with Zapier and G Suite for streamlined processes.
User-Friendly Interface: Supports efficient use through ease of navigation.
Customization Options: Allows tailored recruitment solutions to fit user needs.
Automation Features: Automates recruitment stages, improving workflow efficiency.
AI Candidate Management: Utilizes AI for smart candidate matching and research.
Reporting and Dashboards: Enhances transparency with detailed analytics.
Strong Customer Support: Reliable support ensures smooth operation.
Secure Operations: Advanced security measures protect sensitive data.

What benefits should users look for when evaluating Zoho Recruit?

Scalability and Flexibility: Adaptable to growing recruitment needs.
Efficiency in Recruitment: Automates and integrates various stages for a seamless process.
Enhanced Communication: Simplifies candidate interaction, boosting engagement.
Improved Database Management: Efficiently organizes and handles vast candidate data.
Transparent Reporting: Offers insights into recruitment metrics for better decision-making.

In industries like technology or healthcare, Zoho Recruit is implemented to manage diverse recruitment tasks. It automates filtering of resumes for IT roles or schedules medical staff interviews, allowing HR teams to focus on strategic decision-making. Organizations leverage its database management to optimize workforce acquisition, ensuring a more efficient and fluid hiring process.

Zoho

Sample Customers

moneycorp, DSP, SAP, DAIMLER, ocado, Chargebee, ninjacart, TIGER ANALYTICS, NISSAN

Manning Global, Hadfield Education, GEP, Scientific Games, International School of London - Qatar, IIM - Ahemadabad, Change.org

Buyer's Guide

Freshteam vs. Zoho Recruit

June 2026

Free Report: Freshteam vs. Zoho Recruit

Find out what your peers are saying about Freshteam vs. Zoho Recruit and other solutions. Updated: June 2026.

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