Freshteam vs Zoho Recruit comparison

Freshworks and Zoho are both solutions in the Applicant Tracking and Recruiting Software category. Freshworks is ranked #16, while Zoho is ranked #3 with an average rating of 7.0. Freshworks holds a 1.9% mindshare in ATRS, compared to Zoho’s 2.3% mindshare. Additionally, 100% of Freshworks users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

Freshteam

Read 2 Freshteam reviews

258 Views
258 Comparison Views

100% willing to recommend

Zoho Recruit

Read 12 Zoho Recruit reviews

603 Views
458 Comparison Views

100% willing to recommend

Freshteam

Zoho Recruit

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Freshteam and Zoho Recruit based on real PeerSpot user reviews.

Find out in this report how the two Applicant Tracking and Recruiting Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Freshteam vs. Zoho Recruit Report (Updated: December 2025).

Buyer's Guide

Freshteam vs. Zoho Recruit

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Freshteam

Ranking in Applicant Tracking and Recruiting Software

16th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Recruit

Ranking in Applicant Tracking and Recruiting Software

3rd

Average Rating

7.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Video Interviewing Software (1st)

Mindshare comparison

As of January 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of Freshteam is 1.9%, up from 0.6% compared to the previous year. The mindshare of Zoho Recruit is 2.3%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Applicant Tracking and Recruiting Software Market Share Distribution
Product	Market Share (%)
Zoho Recruit	2.3%
Freshteam	1.9%
Other	95.8%

Applicant Tracking and Recruiting Software

Featured Reviews

JoseQuintero1

Senior Services Manager at a tech services company with self employed

Comprehensive HR solution that centralises the management of all staff information

The solution could be improved if it included a payroll system, to be a completely 360 degrees HR solution. Besides payroll, everything else HR related is handled in Freshworks. It would also be great to centralize all the data for potential candidates who are in our talent tool and to be able to search this pool by specific criteria such as skills and experience. We evaluate our personnel in order to consider them for promotions and salary raises. However, this process is completely manual and requires us to dig into their entire history to consider when their last raise and promotion was, for example. It would be really valuable if this process could be made simpler using this solution, especially for large teams and to include reporting functionality related to this data.

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Mae Cleope Villacorta

Zoho Specialist at Passtab

Integrated hiring has expanded candidate reach and now needs stronger AI assistance

At the moment, I do not see any suggestions so far because my requirements for my clients are met, and there is another workaround because I also use Deluge scripting inside Zoho. I am currently happy with Zoho Recruit. It is built-in specifically for recruitment, so if I want to customize some things, that is where Zoho Creator will come into the picture. For now, I am happy using Zoho Recruit because it is user-friendly in terms of UI, and there are no issues from my end. There is still room for improvement. I rate it seven because of my good experience with Zoho Recruit while implementing my client's requirements. Up until now, they are using it and they are gaining good results. They are not calling me for technical problems, which means it is properly working from their end. For me, I am comfortable with the UI, but if they want to improve it, for example with a design like Canva, then that is something I could suggest. Additionally, integration with AI would be beneficial. I know there is Zia, but it would be good to integrate some AI that is more commonly used such as ChatGPT. Although it will cost to integrate ChatGPT with Zoho, it would be a good outcome.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are a few reasons why I like Freshteam, including how easily you can get connected with candidates, and how easily candidates can get connected with you as the employer. One of the best features is its scheduling system, which gives both parties the opportunity to schedule different parts of the recruitment process. So if a candidate wants to know my schedule or when I will be available, that information is easy to find."

"Our entire employee base is supported by Freshteam. We register all our employees and their candidates inside the system and use it to handle all interviews, feedback, personal information and budgets."

"There are two features I love in Zoho Recruit. The first one is mass customization. I can customize the blueprint how I like, add some steps I want to include, and schedule a date and time to send the emails. I can also use a lot of templates. Secondly, the best thing about Zoho is the customer service. Whenever I have an issue or want to upgrade something, I text them through Zoho, and they respond within 40 seconds."

"Good reporting feature."

"The customization feature is the most valuable. I can add candidates to the system without having to go into it manually. I can look at a LinkedIn or PNet profile and literally right-click on it and pass that candidate into my database almost completely. It is 100% accurate for 90% of the time. It also has good security. I can't log in without a fingerprint. To log in, I have to give a fingerprint on my smartphone."

"The solution provides the ability to integrate with other Zoho apps, allowing us to automate the hiring process."

"The CV parsing feature is the most valuable. It can parse resumes for the database. It is easy to deploy, and it is also stable and scalable. Its support is also good."

"One of the features that I really like is that it's very administratively user-friendly. It is easy to add new managers into the system. It's very easy to switch and add regional capability, for instance. Zoho has put a lot of time into the administrative side to make it functional, which was a huge highlight for me and my team. Zoho's reporting functionality is good. It is easy to run lists in Excel, including dashboard reports, to determine if we are hiring accurately. We were able to tweak and improve our recruitment and hiring functions."

"The pricing seems to be very reasonable."

"The solution is secure and also very user friendly."

More Zoho Recruit pros

Cons

"In the beginning, I was having a hard time learning the software because I was using it on a remote basis. Of course, I used some YouTube videos and other online resources to get by, but for me personally, I learn a bit more easily when the training is done in-person. I had to work double time just on the learning part of it, so I would say that Freshteam could do with better training resources."

"The solution could be improved if it included a payroll system, to be a completely 360 degrees HR solution."

"There's a bit of a learning curve."

"Candidate filtering is a little cumbersome. I would love to see all the design and effort Zoho put in to the administrative user experience also be applied to the manager experience side. Quite a bit of filtering has to be done to get to what you want. Also, you can't get through many candidates because Zoho Recruit has a cap on how many candidates you can view at a time. If you've got hundreds of candidates per job, you may have to scroll through 10 pages."

"The pricing could be a bit more reasonable."

"Its automation is currently complicated, and it could be better. The biggest problem is that their instructions, videos, and documentation are terrible. These should be improved. I would like to see an email tracking feature and an option to find email addresses and leads."

"It lacks the functionality for finalizing the process when a successful placement is made. There is no invoicing. It is missing the functionality for setting the placement and a start date. I do permanent placements as well as contractors, but it is not really geared towards contractors. So, I have to have a separate solution to manage contractors, timesheets, and things like that. It is just a bit of a pain. It is not as simple as some of the competitors, but it is far more able. There is a lot more to it, and it does a lot more than what any of the competitors currently do, which makes it a little bit more complicated to use, but it is easy enough. None of my staff have any issues. In all such solutions, you have to feed more than what they give you. It is a database at the end of the day, and I would like it to give me things. I would like to load a lead or get someone to just load leads all day, and I would like it to come back to me and say, "There's this position that you've loaded, and these candidates match. Can I send it?" I'd like it to be a little bit more proactive and feed me as much information as I feed it."

"Zoho Recruit could benefit from increased flexibility and customization when creating and sending offer letters to new recruits."

"No ability to automatically update details."

"Zoho Recruit could improve in the ease of use because you need to know how to do scripting or coding to receive some of the functionality in the back end. For example, AI and automation need scripting and coding."

More Zoho Recruit cons

Pricing and Cost Advice

"Freshteam has a free tier as well as a 14 day free trial. The free tier is suitable for a small or home office. If this tier is not suitable, an organization could sign up for the 14 day trial for a higher tier to try all the features and decide if it suits their needs."

"For our training period, we were simply given a user ID and password by the company, with which we could log in and do our work on the platform. The licensing was someone else's responsibility."

"The more you scale the solution the more it will cost. If you want the vendor to do the implementation or migration there are extra fees."

"In terms of cost, Zoho is by far the most reasonable for what you're getting. You get the option of monthly or yearly price. It is one cost per person for a license, and it is reasonable. My solutions are $50 per person per month."

"It is in the middle price range. Everything is included in the price."

"The cost of each user depends on the size of our user base."

"Zoho Recruit is an affordable solution in comparison to BambooHR and costs relatively the same as Greenhouse implementation wise. It costs less than $100 per user. Large organizations will be able to get enterprise pricing, and Zoho is transparent with their pricing."

"I think it costs about $40 per month for a recruiter account. It comes with ten free accounts. It's well worth the money we are paying."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

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What needs improvement with Zoho Recruit?

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What is your primary use case for Zoho Recruit?

I have been working with my client for almost two years using Zoho Recruit, and then another client as well for approximately six months duration of the project, during which I also used Zoho Recru...

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What is your experience regarding pricing and costs for Zoho Recruit?

It is pricey, but it is worth the price. It depends on the requirements of the client. Zoho Recruit is solely for the recruitment process tool within a business. However, the good aspect is that al...

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Product Reports

Buyer's Guide

Applicant Tracking and Recruiting Software

January 2026

Download Freshteam product report

Buyer's Guide

Zoho Recruit

January 2026

Download Zoho Recruit product report

Overview

Freshteam is the perfect HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place.

Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. The software also has the ability to listen to emails making it easy for you to recognize emails from job boards or vendors to add them to the candidate base. Once the candidates are in, the recruiting team can collaborate with hiring managers and screen and interview them, share feedback and leave notes for each other, hire and roll out offers to the best candidates.

Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, you can do it over Freshteam in a few clicks. It also allows you the ability to create an onboarding task list and assign it to respective people. You can gather all the necessary information and create employee profiles (which flesh out into a directory), manage access permissions to employee information and documents, etc.

The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time-off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more.

The Android and iOS apps enable you to carry out important actions on the go.

Freshworks

Zoho Recruit is both powerful recruiting software and a cutting-edge applicant tracking system that streamlines your hiring process. Source best talent faster, track resumes and interviews efficiently, and never miss on a great hire.

Zoho

Sample Customers

moneycorp, DSP, SAP, DAIMLER, ocado, Chargebee, ninjacart, TIGER ANALYTICS, NISSAN

Manning Global, Hadfield Education, GEP, Scientific Games, International School of London - Qatar, IIM - Ahemadabad, Change.org

Buyer's Guide

Freshteam vs. Zoho Recruit

December 2025

Free Report: Freshteam vs. Zoho Recruit

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