We performed a comparison between Freshdesk and Siebel based on real PeerSpot user reviews.
Find out in this report how the two Field Service Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.Earn 20 points
Freshdesk is ranked 4th in Field Service Management with 27 reviews while Siebel is ranked 6th in Field Service Management. Freshdesk is rated 8.4, while Siebel is rated 7.6. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, the top reviewer of Siebel writes "We're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. The interactions with social networks can’t be managed with it". Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and TOPdesk, whereas Siebel is most compared with Salesforce CPQ and Oracle E-Business Suite. See our Freshdesk vs. Siebel report.
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