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Oracle E-Business Suite vs Siebel comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Field Service Management
1st
Ranking in Product Configuration and Quoting
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
ERP (3rd), Activity Based Costing Software (1st), Benefits Administration (2nd), Enterprise Resource Planning for Manufacturing (1st)
Siebel
Ranking in Field Service Management
4th
Ranking in Product Configuration and Quoting
6th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (7th)
 

Mindshare comparison

As of September 2026, in the Field Service Management category, the mindshare of Oracle E-Business Suite is 5.4%, up from 5.1% compared to the previous year. The mindshare of Siebel is 5.4%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite5.4%
Siebel5.4%
Other89.2%
Field Service Management
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can be an essential solution for those who can not just push to the cloud because they have critical data restrictions."
"It's an end-to-end ERP solution. From a work order to financial reporting, everything is captured within one system."
"Oracle is the best solution, I would recommend this solution to others."
"If you have a small shop, Oracle can accommodate; if you're a big shop, Oracle can do that, too, so Oracle is a solution for every kind of business."
"I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting."
"It does the job, it has a lot of features, and Oracle is constantly upgrading and adding things to it, so it's a solid product, but there is always room for improvement."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
"It has everything in one place, so we can just access one piece of software for payables, GL, PO, projects, and everything just integrates together, helping us reduce data entry, minimize human intervention, save time, and ultimately save money."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"Being a single source of information, this provides an authoritative source of information."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"I found that this product had the ability to meet our business needs."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
 

Cons

"The stability is really 50/50 right now. It could be issues with certain pages or data, or it could be a training issue on our end."
"There are some cycles in HR that are not straightforward."
"The users feel that the product is not user-friendly."
"We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them."
"I think it would be nice to see some streamlining of the process. There's a lot of screens to go through, a lot of levels to get down to."
"Oracle E-Business Suite is not great for small and medium-sized enterprises."
"We need to struggle in terms of getting the right support."
"The initial setup is complex."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
"Deployment is still considered cumbersome and the integrations are quite an expense."
"Pricing is very high."
"Business rules for data duplication can be improved."
"It is a very expensive product and data steward module is very complex."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
 

Pricing and Cost Advice

"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"It's quite expensive, even though they gave us a discount."
"We pay about $300 a year in order to license the solution."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"The solution is quite expensive."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"Oracle generally gives a lot of discounts."
"The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers."
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Top Industries

By visitors reading reviews
Construction Company
11%
Outsourcing Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
11%
Financial Services Firm
11%
Energy/Utilities Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise34
Large Enterprise114
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
Ask a question
Earn 20 points
 

Also Known As

Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Oracle E-Business Suite vs. Siebel and other solutions. Updated: August 2026.
911,994 professionals have used our research since 2012.