No more typing reviews! Try our Samantha, our new voice AI agent.

Oracle E-Business Suite vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Field Service Management
1st
Ranking in Product Configuration and Quoting
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
ERP (3rd), Activity Based Costing Software (1st), Benefits Administration (2nd), Enterprise Resource Planning for Manufacturing (1st)
Siebel
Ranking in Field Service Management
4th
Ranking in Product Configuration and Quoting
6th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (7th)
 

Mindshare comparison

As of August 2026, in the Field Service Management category, the mindshare of Oracle E-Business Suite is 5.5%, down from 9.7% compared to the previous year. The mindshare of Siebel is 5.3%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite5.5%
Siebel5.3%
Other89.2%
Field Service Management
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their great technical support is one of the most valuable features."
"The biggest return on investment is the improvements of productivity."
"The most valuable features of Oracle EBS are its ease of use, integration capabilities, and the General Ledger reporting, including the FSG reporting."
"The GL and FAH modules have become real-deal players for an organization with many legacy systems that handle transactions and where there is a need to create accounting from these transactions."
"The most valuable feature is its flexibility."
"The supplier invoice payment process is very easy and is integrated from the requisition to the payment (and to creating the asset)."
"It has everything in one place, so we can just access one piece of software for payables, GL, PO, projects, and everything just integrates together, helping us reduce data entry, minimize human intervention, save time, and ultimately save money."
"It's out there in the market and the suite of products seem to cater really well to the business needs of our organization."
"Being a single source of information, this provides an authoritative source of information."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
"I found that this product had the ability to meet our business needs."
 

Cons

"Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients."
"The user interface could be better; it's not good because they made their interface all in one, and my customers don't want to use it."
"I would like to see more connections with the third-party application, such as banks and credit card companies."
"The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers."
"We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support."
"There are no short-forms used in EBS on the mobile app and tablets, and increasing that will help because now everyone carries their tablets and handheld devices and you don’t need to go back to your seat to do anything if you are in the store or warehouse."
"Movement to the cloud should be supported. Product support still needs to be improved."
"The operations could be better, specifically for manufacturing processes."
"Deployment is still considered cumbersome and the integrations are quite an expense."
"It is a very expensive product and data steward module is very complex."
"Business rules for data duplication can be improved."
"Pricing is very high."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
 

Pricing and Cost Advice

"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"I would rate the pricing a nine out of ten, with ten being very expensive."
"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"It costs too much."
"USD $100,000 annually."
"Oracle's pricing is lower than that of its competitors."
"At our various customers, the software tends to pay for itself in less than two years."
"Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year."
Information not available
report
Use our free recommendation engine to learn which Field Service Management solutions are best for your needs.
909,099 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Outsourcing Company
8%
Outsourcing Company
11%
Financial Services Firm
11%
Construction Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise34
Large Enterprise114
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
Ask a question
Earn 20 points
 

Also Known As

Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Oracle E-Business Suite vs. Siebel and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.