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Oracle E-Business Suite vs Siebel comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Field Service Management
1st
Ranking in Product Configuration and Quoting
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
ERP (3rd), Activity Based Costing Software (1st), Benefits Administration (2nd), Enterprise Resource Planning for Manufacturing (1st)
Siebel
Ranking in Field Service Management
4th
Ranking in Product Configuration and Quoting
6th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (7th)
 

Mindshare comparison

As of September 2026, in the Field Service Management category, the mindshare of Oracle E-Business Suite is 5.4%, up from 5.1% compared to the previous year. The mindshare of Siebel is 5.4%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite5.4%
Siebel5.4%
Other89.2%
Field Service Management
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis."
"It has everything in one place, so we can just access one piece of software for payables, GL, PO, projects, and everything just integrates together, helping us reduce data entry, minimize human intervention, save time, and ultimately save money."
"The on-premise is very similar to the cloud version."
"To do this before on paper basis, it was very time consuming, and now they can use the gained time to properly manage their workforce."
"The solution is perfect for big industry and high-scale e-business transactions."
"Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good."
"Oracle EBS is scalable, the flexibility is there to setup an organization with multiple locations."
"The system is very stable."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
"Being a single source of information, this provides an authoritative source of information."
"I found that this product had the ability to meet our business needs."
 

Cons

"There are always some bugs and missing patches."
"The mobile apps, I think, are the up and coming thing for us. To make it easier for people to do things on the go."
"The user interface can be improved."
"The UI interface is not great."
"Not user friendly."
"We would like to see some automation in this solution."
"Pricing is the biggest disadvantage of Oracle."
"As the pricing for Oracle E-Business Suite is too high and maintaining it is too costly, instead of users patching in a timely manner, they complain about the price, and only do the patching whenever there's an issue."
"Deployment is still considered cumbersome and the integrations are quite an expense."
"Business rules for data duplication can be improved."
"It is a very expensive product and data steward module is very complex."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
"Pricing is very high."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
 

Pricing and Cost Advice

"Oracle E-Business Suite is cheaper than SAP. It is expensive."
"This product is more expensive if you compare it to SAP."
"In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available."
"Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year."
"The pricing of Oracle E-Business Suite is too high."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"It's quite expensive, even though they gave us a discount."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
10%
Outsourcing Company
10%
Financial Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
14%
Financial Services Firm
11%
Comms Service Provider
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise34
Large Enterprise114
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
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Also Known As

Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Oracle E-Business Suite vs. Siebel and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.