No more typing reviews! Try our Samantha, our new voice AI agent.

Fortinet FortiMail Cloud vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
5.8
Sophos Email delivers cost savings, enhanced security, reduces workload, and is crucial for government contractors, proving valuable and efficient.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
6.9
Sophos Email support is generally competent with multiple contact options but can be slow for complex issues.
As far as Fortinet secure support, I will rate them nine out of ten.
Director at a tech services company with 11-50 employees
I would rate the technical support from Fortinet as ten out of ten.
Senior Network and Security Engineer at Symbol Technologies PLC
Fortinet's support is really good.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
The technical support from Sophos Email deserves a rating of 10 out of 10.
Technical Head at a tech services company with 51-200 employees
After-sales support for Sophos is very good.
Founder at Computech infosysetm
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
7.5
Sophos Email is scalable for various business sizes, though some encounter technical and licensing challenges despite its strong performance.
It is highly scalable, so I can give it a ten out of ten on that.
Director at a tech services company with 11-50 employees
It can go up to around fifty thousand users or something that can be accommodated in one tenant.
Director at a tech services company with 1-10 employees
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
7.9
Sophos Email is highly stable and reliable, with minimal downtime, though occasional legitimate email quarantines are noted.
I would give it a high stability rating of nine out of ten.
Director at a tech services company with 11-50 employees
I've had more than a 99.5% uptime rate.
Director at a tech services company with 1-10 employees
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
Sophos Email struggles with usability, security, pricing, and support, with users seeking enhanced features and competitive pricing.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
Director at a tech services company with 11-50 employees
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Owner at wct it-solutions GmbH
We can't import files into the Fortinet FortiMail Cloud sensors.
Senior Network Security Engineer at Vibs
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
Some existing functionality in the product needs better articulation in how data is displayed.
Director at a tech services company with 1-10 employees
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
Sophos Email provides cost-effective subscription plans with discounts for annual or bulk purchases, though opinions on pricing vary.
The price is relatively expensive.
Senior Network and Security Engineer at Symbol Technologies PLC
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
Owner at wct it-solutions GmbH
Cost-wise, it's a bit expensive, but it's totally worth it.
Senior Network Security Engineer at Vibs
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
Sophos Email delivers robust email security with AI integration, intuitive spam detection, and seamless integration with Office 365 and Google Workspace.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
Consultant for the Chairman at Financial Literacy Knowledge Hub
The return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand.
Director at a tech services company with 1-10 employees
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (8th)
Sophos Email
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Email Security (14th), Office 365 Protection (3rd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.6%, up 3.4% compared to last year.
Sophos Email, on the other hand, focuses on Email Security, holds 1.8% mindshare, down 2.1% since last year.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.6%
SendGrid8.4%
Amazon WorkMail8.1%
Other79.9%
Cloud Email
Email Security Mindshare Distribution
ProductMindshare (%)
Sophos Email1.8%
Proofpoint Email Protection6.7%
Microsoft Defender for Office 3656.1%
Other85.4%
Email Security
 

Featured Reviews

IA
Consultant for the Chairman at Financial Literacy Knowledge Hub
Positive impact observed with email classification and encryption, but improvements needed in classification accuracy
The best features of Fortinet FortiMail Cloud are the classification of email and spam helper functionality. We are making a mix between human interaction and the cloud for the device itself. We are using pre-configured control on the device itself, and for the cloud, for the automatic notifications of classification. I have used the identity-based email encryption feature and we are using the mail encryption feature. We are not delivering the email until the user confirms that they know the sender; it remains encrypted until after confirmation that the email is safe. Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization. We can identify false positives, spam emails, and other classifications for each email coming to our organization.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.
report
Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
907,664 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
8%
Construction Company
7%
Comms Service Provider
7%
University
7%
Outsourcing Company
11%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is data, but the way the data should be shown is not being shown right now. I have ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know what it does.
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Twilio, Amazon Web Services (AWS), Intuit and others in Cloud Email. Updated: June 2026.
907,664 professionals have used our research since 2012.