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Fortinet FortiMail Cloud vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
6.4
Sophos Email boosts ROI by improving efficiency, cutting costs, reducing spam, and enhancing security, proving its investment value.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
6.9
Sophos Email support has mixed reviews, with users noting variability in response times and real-time availability issues.
I would rate the technical support from Fortinet as ten out of ten.
Senior Network and Security Engineer at Symbol Technologies PLC
I didn't receive a root cause analysis, not even a single time, for any issues.
Senior Network Security Engineer at Vibs
The customer service and technical support from Fortinet could improve.
Owner at wct it-solutions GmbH
After-sales support for Sophos is very good.
Founder at Computech infosysetm
The technical support from Sophos Email deserves a rating of 10 out of 10.
Technical Head at a tech services company with 51-200 employees
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
7.5
Sophos Email is scalable for businesses, but some users mention licensing costs and reporting complexities as limitations.
It is highly scalable, so I can give it a ten out of ten on that.
Director at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
7.9
Sophos Email is praised for its stability, reliability, and performance in data management, essential for email management.
I would give it a high stability rating of nine out of ten.
Director at a tech services company with 11-50 employees
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
Sophos Email struggles with support, security, and usability, needing improvements in setup, features, pricing, and system integration.
In Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Senior Network Security Engineer at Vibs
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
Director at a tech services company with 11-50 employees
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Owner at wct it-solutions GmbH
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
Sophos Email offers flexible, affordable pricing with various subscription options, competitive market ratings, and justified protection costs.
Cost-wise, it's a bit expensive, but it's totally worth it.
Senior Network Security Engineer at Vibs
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
Owner at wct it-solutions GmbH
The price is relatively expensive.
Senior Network and Security Engineer at Symbol Technologies PLC
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
Sophos Email provides robust security, seamless integration with cloud platforms, and simplifies management with advanced threat protection features.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
Consultant for the Chairman at Financial Literacy Knowledge Hub
One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers.
Senior Network and Security Engineer at Symbol Technologies PLC
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
The spam reduction feature in Sophos Email provides comfort when using it.
Network and Infrastructure Manager at Sonysugar
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (5th), Secure Email Gateway (SEG) (8th)
Sophos Email
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Email Security (10th), Office 365 Protection (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.3%, up 2.5% compared to last year.
Sophos Email, on the other hand, focuses on Email Security, holds 2.0% mindshare, down 2.4% since last year.
Cloud Email Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud3.3%
SendGrid11.9%
MailChimp9.8%
Other75.0%
Cloud Email
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
Microsoft Defender for Office 3659.6%
Proofpoint Email Protection7.9%
Other80.5%
Email Security
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Stronger email and mobile security has protected users from ransomware and simplified management
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
University
8%
Financial Services Firm
7%
Healthcare Company
6%
Manufacturing Company
11%
Computer Software Company
9%
Outsourcing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we hav...
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Sophos Email and other solutions. Updated: January 2024.
879,768 professionals have used our research since 2012.