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Fortinet FortiMail Cloud vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
7.4
Sophos Email delivers cost-efficient security and reduces unsolicited emails, enhancing ROI, particularly valuable for government contracts.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
6.7
Sophos Email support is responsive but requires improvements in speed and expertise; users can contact via phone, chat, or email.
I would rate the technical support from Fortinet as ten out of ten.
I didn't receive a root cause analysis, not even a single time, for any issues.
The customer service and technical support from Fortinet could improve.
The technical support from Sophos Email deserves a rating of 10 out of 10.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
7.4
Sophos Email is scalable and reliable for SMEs, though licensing and server maintenance can be challenging for larger use.
It is highly scalable, so I can give it a ten out of ten on that.
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
7.8
Sophos Email is reliable and stable, highly rated for handling significant email activity despite minor issues and update requests.
I would give it a high stability rating of nine out of ten.
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
Sophos Email needs better security, user interface, compatibility, and performance, with improvements in pricing and reporting features.
In Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Sophos Email does not work with split delivery.
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
Sophos Email offers reasonable pricing with flexible options, balancing affordability and features for various organizational needs.
Cost-wise, it's a bit expensive, but it's totally worth it.
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
The price is relatively expensive.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
Sophos Email provides robust security, AI-driven features, and seamless integration with Office 365 and Google Workspace for comprehensive protection.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
The spam reduction feature in Sophos Email provides comfort when using it.
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (6th), Secure Email Gateway (SEG) (7th)
Sophos Email
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Email Security (10th), Office 365 Protection (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.2%, up 1.9% compared to last year.
Sophos Email, on the other hand, focuses on Email Security, holds 2.2% mindshare, down 2.6% since last year.
Cloud Email
Email Security
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
Ahmed_Fahmy - PeerSpot reviewer
Provides a powerful and simple email protection with proven management benefits
Sophos Email is integrated with Office 365 and Google Workspace. It offers anti-spam functionality, which is easy to manage and comes with documentation on how to integrate it with Office 365 and Google Workspace. It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam. It can also function temporarily as an email solution if my vendor from Office 365 or Google Workspace is out of service.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
University
7%
Hospitality Company
6%
Non Profit
6%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What needs improvement with Fortinet FortiMail Cloud?
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tas...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
What needs improvement with Sophos Email?
Sophos Email does not work with split delivery. If I have a domain with 100 mailboxes and want to protect only 50, it is not recommended by Sophos or not possible to configure.
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Sophos Email and other solutions. Updated: January 2024.
864,155 professionals have used our research since 2012.