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Fortinet FortiMail Cloud vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (7th)
Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (40th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.3%, up 2.2% compared to last year.
Fortra's Clearswift Secure Email Gateway, on the other hand, focuses on Email Security, holds 1.0% mindshare, up 0.7% since last year.
Cloud Email Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud3.3%
SendGrid13.7%
MailChimp11.2%
Other71.8%
Cloud Email
Email Security Market Share Distribution
ProductMarket Share (%)
Fortra's Clearswift Secure Email Gateway1.0%
Microsoft Defender for Office 36510.4%
Proofpoint Email Protection7.7%
Other80.9%
Email Security
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The return on investment for us was achieved since we did not have similar incidents again in our environment."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"This solution is easy to install. The deployment takes about forty-five minutes."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."
"Fortinet is good at providing security beyond our email solution assets."
"Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production."
"Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization."
"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
 

Cons

"We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files."
"The product could be improved by extending reporting tools and adding options for notification."
"The dashboard could use improvement."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"Email sorting is missing from this solution."
"This solution is slow and it should be made faster."
"Its GUI needs improvement."
"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
 

Pricing and Cost Advice

"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"You only have to purchase one license for multiple participants."
"The product's price is reasonable."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"I see how manageable and flexible the licenses are."
"When we're talking about pricing, other products have about the same price. That is normal."
"The price of this solution could be more competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
University
7%
Financial Services Firm
7%
Healthcare Company
6%
Computer Software Company
13%
Comms Service Provider
9%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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