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Fortinet FortiMail Cloud vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (6th)
Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (42nd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 2.8%, up 1.7% compared to last year.
Fortra's Clearswift Secure Email Gateway, on the other hand, focuses on Email Security, holds 1.0% mindshare, up 0.5% since last year.
Cloud Email Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud2.8%
SendGrid17.9%
MailChimp14.2%
Other65.1%
Cloud Email
Email Security Market Share Distribution
ProductMarket Share (%)
Fortra's Clearswift Secure Email Gateway1.0%
Microsoft Defender for Office 36511.5%
Proofpoint Email Protection8.2%
Other79.3%
Email Security
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
PC
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Content disarming and analysis are essential features in our email security setup"
"It has the best feature for processed mail analysis."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"The most valuable features are filtering and sandboxing."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
 

Cons

"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"The dashboard could use improvement."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"Networking should be simplified."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"There are no specific new features I would suggest at this moment."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"The product could be improved by extending reporting tools and adding options for notification."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
 

Pricing and Cost Advice

"It's on a subscribed basis."
"You only have to purchase one license for multiple participants."
"I see how manageable and flexible the licenses are."
"The product's price is reasonable."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The price of this solution could be more competitive."
"When we're talking about pricing, other products have about the same price. That is normal."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
10%
University
7%
Non Profit
7%
Financial Services Firm
7%
Computer Software Company
16%
Government
12%
Financial Services Firm
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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