No more typing reviews! Try our Samantha, our new voice AI agent.

ForgeRock vs Intercede MyID PSM (Password Security Management) comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
176
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
ForgeRock
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
37
Ranking in other categories
Identity Management (IM) (9th), Access Management (8th), Customer Identity and Access Management (CIAM) (6th)
Intercede MyID PSM (Passwor...
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
Enterprise Password Managers (35th)
 

Mindshare comparison

Access Management Mindshare Distribution
ProductMindshare (%)
ForgeRock3.4%
Okta Platform11.1%
Microsoft Entra ID9.9%
Other75.6%
Access Management
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
Intercede MyID PSM (Password Security Management)0.7%
Azure Key Vault12.9%
AWS Secrets Manager12.2%
Other74.2%
Enterprise Password Managers
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.
Robin Schechinger - PeerSpot reviewer
Product Owner at Telekom Deutschland GmbH
A tool to encrypt and decrypt emails that can also be useful for general access management
I rate the initial setup process of Intercede MyID an eight on a scale of one to ten, where one is difficult, and ten is easy. The solution was deployed throughout the whole organization, meaning the solution was rolled out in my company, and that's it. The solution was deployed in a couple of days. Two people were required for the solution's deployment and maintenance phases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"It's easy to use for the security part, and it helps to improve our security posture."
"The best feature Cisco Duo offers is a very easy-to-use web interface."
"The most appealing feature of Cisco Duo is the phone notification system that simply pops up on your phone."
"Cisco Duo's integration is smooth and very quick."
"My overall rating for the solution is ten out of ten."
"The most valuable aspect is the authentication and the SSO."
"I like the way it is handling authentication and authorization."
"ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"We create and define the permissions and configurations for the users."
"The most valuable features of ForgeRock are social login and data protection."
"ForgeRock enabled us to deliver a more secure and compliant onboarding experience while also improving efficiency."
"ForgeRock has CIAM with leading and innovative solutions and is DevOps and cloud ready."
"Almost all the notes which are required for these journeys are out of the box, and if you want to enable biometrics, you can get these notes from ForgeRock marketplace, so most technologies are out of the box or require a minimum configuration."
"The most valuable feature of the solution is the access management."
"The feature for signing documents is important to me."
 

Cons

"I would appreciate seeing Cisco Duo improved with a tighter integration with Active Directory to secure not just Remote Desktop to a server, but all the remote levels of connection that you can make to a server."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"If you want easier management, Duo wouldn't meet that need."
"Conversational AI in Cisco Duo is limited in its current application."
"It is not easy to maintain network connectivity."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"The price of Cisco Duo could be better."
"The new smart license model doesn't always work. It's very complicated."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"Improve the software quality (bugs in new versions)."
"Initial setup was complex because of the customizations needed."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"A point for improvement would be to bring more of these errors to the UI for administrators to help them understand what happened and how to fix it."
"ForgeRock can improve by offering a unified development IDE for workflows, as we currently maintain BPMN, XML, JSON, and JavaScript separately."
"I'm not sure whether the solution has a mobile version or mobile dashboard, but that would be nice."
"Reporting features would be a good addition to Intercede MyID, as it is one of the areas where the solution lacks."
 

Pricing and Cost Advice

"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"You pay per user when using this solution and the pricing is fair."
"It falls in line with everything else."
"Duo Security is free."
"Its price is comparable to other products in the market."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The pricing of the solution is fair but I do not have the full details."
"ForgeRock's pricing is more competitive than other products."
"ForgeRock is an expensive solution."
"It's a bit pricey and could be more competitive."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"I rate the product's pricing a seven on a scale of one to ten, where one is cheap, and ten is expensive."
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
921,523 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
17%
Outsourcing Company
14%
Manufacturing Company
8%
Construction Company
5%
Financial Services Firm
21%
Energy/Utilities Company
12%
Manufacturing Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise29
Large Enterprise93
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is ver...
What needs improvement with ForgeRock?
There are some areas I want ForgeRock to improve. These areas include policy configuration, documentation clarity, UI...
What is your primary use case for ForgeRock?
I am using ForgeRock for standard support, policy configurations, and documentation clarity. The pricing, setup cost,...
Ask a question
Earn 20 points
 

Also Known As

Duo Security
ForgeRock Identity Platform, ForgeRock OpenIDM
MyID
 

Overview

 

Sample Customers

Information Not Available
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Wells Fargo, Boeing, Airbus, United Health Group, U.S. Social Security Administration, U.S. Department of Homeland Security, Kuwait Government
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Access Management. Updated: October 2026.
921,523 professionals have used our research since 2012.