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NetWitness Platform vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetWitness Platform
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
36
Ranking in other categories
Log Management (33rd)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of November 2025, in the Security Information and Event Management (SIEM) category, the mindshare of NetWitness Platform is 0.7%, up from 0.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Trellix Helix Connect0.8%
NetWitness Platform0.7%
Other98.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

MOTASHIM Al Razi - PeerSpot reviewer
It is a stable solution, but they should make the user interface easier to understand
The solution's initial setup takes work. We have to organize multiple paths and many features. The deployment process takes less than a week. But it takes a month to complete if we want to make the solution smarter by integrating it with various devices. I rate the process as a six out of ten.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can have enterprise security, email security, next generation firewall security log, HIDS and NIDS logs, etc. all on the same dashboard. It makes it easy to pinpoint or correlate our server to this. I can find out if there is lateral movement. This is the biggest advantage of this solution."
"The most valuable feature is the security that it provides."
"NetWitness Platform offers flexibility for deployment and robust integration capabilities."
"The most valuable features are the threat prediction and network forensics."
"The product has a user-friendly interface and a valuable feature for threat intelligence integration."
"Offers a good wireless feature."
"The most valuable feature is the correlation. It can report in real-time and monitor the management."
"The solution is really scalable for the high-end power, enterprise customer."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The best feature of Trellix Helix Connect is its quick implementation."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"As far as its core functionality goes, it’s spot-on."
"The most valuable features include predefined use cases and threatening states."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
 

Cons

"The multi-tenant capabilities are lagging compared to IBM QRadar."
"The log system is a bit complex and has room for improvement."
"The solution should have more integration capabilities with different platforms."
"The tool's integration capability isn't so great."
"I believe that integrating the solution with other products such as Oracle would be beneficial."
"The initial setup was complex because it takes a lot of time to complete the implementation."
"Nowadays, their support is a little subpar compared to other solutions. I rate RSA support six out of 10."
"It is not so easy to customize this product."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"There is room for improvement in the integration capabilities of third-party tools."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"It should have more cloud connectors. It could also be cheaper."
"The support would rate a three out of ten. It can take one to four weeks to connect with someone who truly understands Helix and can provide solutions."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"Integrations could be improved, and the dashboard could be a little better."
 

Pricing and Cost Advice

"In comparison to other SIEM solutions such as Splunk, NetWitness is less costly."
"The tool is very expensive, so I rate the pricing a ten out of ten. The solution has an annual subscription."
"The new pricing and licensing mechanisms are fair. I would advise always to get the full solution (i.e., not only Logs)."
"We have yearly licensing costs. The license fee can be based on the volume of EPS. Some organizations may have, as a gentlemanly gesture, 10,000 EPS and get a 3,000 EPS license but actually use 5,000 EPS."
"Many clients are not able to purchase the packet capability because there is a huge amount of data, and the cost depends on the number of EPS (Events per second), as well as the number of gigabytes of data per day."
"Our license is for one year."
"This is a pricey solution; it's not cheap."
"We have a perpetual license, so the total cost of ownership is not very expensive. It's a good investment."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Performing Arts
7%
Comms Service Provider
7%
Comms Service Provider
19%
Computer Software Company
11%
Manufacturing Company
11%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The pricing is comparable to others, and I consider the cost to be intermediate. Specific cost details are unknown to me.
What needs improvement with NetWitness Platform?
There is currently no need for improvement in the SIEM ( /categories/security-information-and-event-management-siem ), though there could be potential enhancements by integrating with AI.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

RSA Security Analytics
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Los Angeles World Airports, Reply
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about NetWitness Platform vs. Trellix Helix Connect and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.