Rapid7 InsightIDR vs Trellix Helix Connect comparison

Rapid7 and Trellix are both solutions in the Security Information and Event Management (SIEM) category. Rapid7 is ranked #14 with an average rating of 8.0, while Trellix is ranked #19 with an average rating of 8.5. Rapid7 holds a 2.4% mindshare in SIEM, compared to Trellix’s 0.8% mindshare. Additionally, 96% of Rapid7 users are willing to recommend the solution, compared to 90% of Trellix users who would recommend it.

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

6,710 Views
3,288 Comparison Views

96% willing to recommend

Trellix Helix Connect

Read 12 Trellix Helix Connect reviews

1,246 Views
972 Comparison Views

90% willing to recommend

Rapid7 InsightIDR

Trellix Helix Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 12, 2025

Rapid7 InsightIDR and Trellix Helix Connect compete in cybersecurity management. Rapid7 InsightIDR has an edge in pricing and support, while Trellix Helix Connect excels with advanced features justifying its higher cost.

Features: Rapid7 InsightIDR provides comprehensive incident detection and response, ease of integration, and strong threat intelligence. Trellix Helix Connect offers extensive analytics, robust threat intelligence, and seamless integration with third-party services.

Room for Improvement: Rapid7 InsightIDR could enhance its analytics capabilities, expand third-party integrations, and reduce alert fatigue. Trellix Helix Connect would benefit from simpler deployment, reduced complexity in configurations, and more user-friendly interfaces.

Ease of Deployment and Customer Service: Rapid7 InsightIDR offers straightforward deployment and strong customer support, ensuring a smooth user experience. Trellix Helix Connect, while more complex in deployment, provides detailed guidance and comprehensive support.

Pricing and ROI: Rapid7 InsightIDR is cost-effective with a quicker ROI due to lower setup costs and efficient deployment. Trellix Helix Connect, despite a higher initial cost, offers substantial ROI through advanced analytics.

To learn more, read our detailed Rapid7 InsightIDR vs. Trellix Helix Connect Report (Updated: September 2025).

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

14th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (25th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (17th)

Trellix Helix Connect

Ranking in Security Information and Event Management (SIEM)

19th

Average Rating

8.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Security Incident Response (4th)

Mindshare comparison

As of November 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.4%, down from 2.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Rapid7 InsightIDR	2.4%
Trellix Helix Connect	0.8%
Other	96.8%

Security Information and Event Management (SIEM)

Featured Reviews

SohailHyder

Head of Cyber Security at Super Secure

Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration

If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

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Daniel_Martins

Head of Management Security Services at NetSafe Corp

Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities

The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."

"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless. InsightIDR has the alerts tuned, and has the ability to quickly drill down to determine the threat level."

"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."

"I definitely recommend Rapid7 InsightIDR."

"The solution provides satisfying native integration features"

"The solution is very stable and works very well for what I need it to do."

"The UI is very good."

"The solution is easy to use, and the interface is intuitive."

More Rapid7 InsightIDR pros

"We are able to block some advanced malware and other things."

"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."

"As far as its core functionality goes, it’s spot-on."

"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."

"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."

"The best feature of Trellix Helix Connect is its quick implementation."

"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."

"It is kind of simple and very easily deployable. You can start working with it very fast."

More Trellix Helix Connect pros

Cons

"The ability to tune the collector for custom logs would greatly help."

"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."

"The main problem lies in the processes within the client's operating systems."

"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."

"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."

"Inability to get access to compliance reports within the solution."

"If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is."

"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."

More Rapid7 InsightIDR cons

"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."

"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."

"It should have more cloud connectors. It could also be cheaper."

"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."

"We have certain challenges with integrating the SOAR platform with multiple vendors."

"Trellix needs to address the price for the product to be more appealing to customers."

"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

"Integrations could be improved, and the dashboard could be a little better."

More Trellix Helix Connect cons

Pricing and Cost Advice

"Accurately predict your licensing counts as this is a subscription based product."

"It is more reasonably priced than other vendors."

"It is a reasonably priced solution."

"Rapid7 InsightIDR is priced very well and is cost-effective."

"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

More Rapid7 InsightIDR pricing and cost advice

"FireEye Helix is a little expensive."

"I rate Trellix Helix a five out of ten for pricing."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

"It could be cheaper, but that applies to every product."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

19%

Manufacturing Company

11%

Computer Software Company

11%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	5
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

What is your experience regarding pricing and costs for FireEye Helix?

The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.

See all answers

What needs improvement with FireEye Helix?

See all answers

What is your primary use case for FireEye Helix?

We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...

See all answers

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Product Reports

Buyer's Guide

Rapid7 InsightIDR

October 2025

Download Rapid7 InsightIDR product report

Buyer's Guide

Trellix Helix Connect

October 2025

Download Trellix Helix Connect product report

Also Known As

InsightIDR

FireEye Helix, FireEye Threat Analytics

Overview

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?

API Integration: Simplifies data exchange with easy-to-use APIs.
Automation: Offers strong automation for efficient threat management.
Swift Deployment: Enables rapid setup in diverse environments.
XDR Platform: Facilitates data correlation for comprehensive threat insights.
Email Threat Prevention: Protects against phishing and email threats.
Advanced Malware Detection: Identifies and mitigates complex malware.
AI Capability: Boosts incident resolution with intelligent analysis.

Which benefits should users consider while evaluating?

Improved Threat Detection: Enhances security with advanced threat prevention.
Operational Efficiency: Streamlines incident response with automation and query enhancements.
Scalability: Supports broad environments with over 400 connectors.
Adaptability: Predefined use cases increase utilization efficiency.
Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix

Sample Customers

Liberty Wines, Pioneer Telephone, Visier

Police Bank, Verisk Analytics, Teck Resources

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

September 2025

Free Report: Rapid7 InsightIDR vs. Trellix Helix Connect

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