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Rapid7 InsightIDR vs Trellix Helix Connect comparison

Rapid7 and Trellix are both solutions in the Security Information and Event Management (SIEM) category. Rapid7 is ranked #14 with an average rating of 8.0, while Trellix is ranked #18 with an average rating of 8.5. Rapid7 holds a 2.4% mindshare in SIEM, compared to Trellix’s 0.7% mindshare. Additionally, 95% of Rapid7 users are willing to recommend the solution, compared to 90% of Trellix users who would recommend it.
Rapid7 InsightIDR
Read 31 Rapid7 InsightIDR reviews
  • 6,825 Views
  • 3,344 Comparison Views
95% willing to recommend
Trellix Helix Connect
Read 12 Trellix Helix Connect reviews
  • 1,130 Views
  • 893 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 12, 2025

Rapid7 InsightIDR and Trellix Helix Connect compete in cybersecurity management. Rapid7 InsightIDR has an edge in pricing and support, while Trellix Helix Connect excels with advanced features justifying its higher cost.

Features: Rapid7 InsightIDR provides comprehensive incident detection and response, ease of integration, and strong threat intelligence. Trellix Helix Connect offers extensive analytics, robust threat intelligence, and seamless integration with third-party services.

Room for Improvement: Rapid7 InsightIDR could enhance its analytics capabilities, expand third-party integrations, and reduce alert fatigue. Trellix Helix Connect would benefit from simpler deployment, reduced complexity in configurations, and more user-friendly interfaces.

Ease of Deployment and Customer Service: Rapid7 InsightIDR offers straightforward deployment and strong customer support, ensuring a smooth user experience. Trellix Helix Connect, while more complex in deployment, provides detailed guidance and comprehensive support.

Pricing and ROI: Rapid7 InsightIDR is cost-effective with a quicker ROI due to lower setup costs and efficient deployment. Trellix Helix Connect, despite a higher initial cost, offers substantial ROI through advanced analytics.

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To learn more, read our detailed Rapid7 InsightIDR vs. Trellix Helix Connect Report (Updated: September 2025).
Buyer's Guide
Rapid7 InsightIDR vs. Trellix Helix Connect
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
31
Ranking in other categories
User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (25th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (17th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.4%, down from 2.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Rapid7 InsightIDR2.4%
Trellix Helix Connect0.7%
Other96.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
Read full review
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."
"I like that it's a cloud-based solution."
"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."
"The UI is very good."
"I like the tool's user analysis feature."
"The solution is very stable and works very well for what I need it to do."
"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."
"Rapid7 InsightIDR integrates well with other solutions. It's also easy to configure because Rapid7 InsightIDR has a lot of instructions posted on their website that customers can follow if they need to get the source log."
More Rapid7 InsightIDR pros
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The most valuable features include predefined use cases and threatening states."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"As far as its core functionality goes, it’s spot-on."
"We are able to block some advanced malware and other things."
More Trellix Helix Connect pros
 

Cons

"Inability to get access to compliance reports within the solution."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA)."
"The ability to tune the collector for custom logs would greatly help."
"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."
More Rapid7 InsightIDR cons
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"Integrations could be improved, and the dashboard could be a little better."
"It should have more cloud connectors. It could also be cheaper."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
More Trellix Helix Connect cons
 

Pricing and Cost Advice

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"It is a reasonably priced solution."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"The pricing is good, and it is not very expensive."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
More Rapid7 InsightIDR pricing and cost advice
"FireEye Helix is a little expensive."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
See all answers
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
See all answers
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
The product pricing is very cheap.
See all answers
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
See all answers
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
See all answers
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
See all answers
 

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Product Reports

Buyer's Guide
Rapid7 InsightIDR
September 2025
Rapid7 InsightIDR reportDownload Rapid7 InsightIDR product report
Buyer's Guide
Trellix Helix Connect
September 2025
Trellix Helix Connect reportDownload Trellix Helix Connect product report
 

Also Known As

InsightIDR
FireEye Helix, FireEye Threat Analytics
 

Overview

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?
  • API Integration: Simplifies data exchange with easy-to-use APIs.
  • Automation: Offers strong automation for efficient threat management.
  • Swift Deployment: Enables rapid setup in diverse environments.
  • XDR Platform: Facilitates data correlation for comprehensive threat insights.
  • Email Threat Prevention: Protects against phishing and email threats.
  • Advanced Malware Detection: Identifies and mitigates complex malware.
  • AI Capability: Boosts incident resolution with intelligent analysis.
Which benefits should users consider while evaluating?
  • Improved Threat Detection: Enhances security with advanced threat prevention.
  • Operational Efficiency: Streamlines incident response with automation and query enhancements.
  • Scalability: Supports broad environments with over 400 connectors.
  • Adaptability: Predefined use cases increase utilization efficiency.
  • Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix
 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Police Bank, Verisk Analytics, Teck Resources
Buyer's Guide
Rapid7 InsightIDR vs. Trellix Helix Connect
September 2025
Free Report: Rapid7 InsightIDR vs. Trellix Helix Connect
Find out what your peers are saying about Rapid7 InsightIDR vs. Trellix Helix Connect and other solutions. Updated: September 2025.
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