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Fidelis Elevate vs Kaspersky Endpoint Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
6.1
Kaspersky Endpoint Security Cloud offers reasonable pricing and savings but may require supplementary solutions for complete protection.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
4.7
Kaspersky Endpoint Security Cloud's customer service is mixed, praised for initial help but criticized for slow responses and limited access.
They should start offering sessions if there's some critical error occurring, even if someone has to pay for the support.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
6.2
Kaspersky Endpoint Security Cloud is highly scalable, supporting growth from a few to hundreds of users, with room for process improvement.
If you assign a device to a user in Kaspersky Endpoint Security Cloud, you cannot reassign it to another user.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
7.5
Kaspersky Endpoint Security Cloud is stable and effective in malware detection, though some users report occasional update issues.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Kaspersky Endpoint Security Cloud requires enhancements in stability, scalability, feature expansion, usability, support, and advanced threat detection.
If a customer suddenly experiences an issue on the website while the console is under maintenance, it becomes impossible to provide or allow access through the cloud console.
Recently, there was a company which was attacked by phishing emails, and out of 10, it was only blocking three emails.
 

Setup Cost

Kaspersky Endpoint Security Cloud is a cost-effective, flexible, industry-standard enterprise solution with transparent annual pricing and no hidden costs.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Kaspersky Endpoint Security Cloud offers comprehensive protection with advanced features, Microsoft 365 integration, and reliable performance.
Endpoint Detection and Response functionality includes root cause analysis and device isolation.
Kaspersky Endpoint Security Cloud is one of the best, very effective software because of its vulnerability assessment and threat assessments.
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
36th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (3rd), Network Detection and Response (NDR) (15th), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (25th)
Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
Ransomware Protection (8th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fidelis Elevate is 0.5%, up from 0.3% compared to the previous year. The mindshare of Kaspersky Endpoint Security Cloud is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Security Cloud0.6%
Fidelis Elevate0.5%
Other98.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Zunair Aftab - PeerSpot reviewer
Security features excel while management tools face challenges
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integration with Microsoft 365 has room for improvement. In a recent real-world incident, a company received 10 phishing emails, of which only three were blocked by the system. Enhancing detection accuracy to block 7 or more would significantly improve trust and effectiveness. With the on-premises version, there's a known issue where assigning a device to a new group results in it being auto-assigned back to the previous group. Fixing this bug would greatly streamline device management. Additionally, in the cloud version, once a device is assigned to a user, it cannot be reassigned without deleting the user or the device entirely. It would be far more user-friendly if the platform allowed simple reassignment or de-assignment, returning the device to an "unassigned" state. As for automated behavioral analysis, while current functionality is based on machine learning, upgrading to true AI-powered detection could bring substantial improvements. Ideally, the system should proactively flag potential threats, and offer administrators the option to either allow or block applications based on intelligent risk analysis
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
869,760 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Government
10%
Manufacturing Company
10%
Manufacturing Company
19%
Computer Software Company
13%
Comms Service Provider
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about KasperskyEndpoint Security Cloud?
The product works perfectly to prevent malware in our organization.
What needs improvement with KasperskyEndpoint Security Cloud?
Recent upgrades have occurred, but some customers question why certain options are disabled. Previously these options were functional. Changes occur without notification or updates from the Kaspers...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. Kaspersky Endpoint Security Cloud and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.