Both Fidelis Elevate and Kaspersky Endpoint Detection and Response Expert compete in the cybersecurity solutions category. Kaspersky seems to have the upper hand due to its superior customer service and perceived value.
Features: Fidelis Elevate provides robust network traffic analysis, automated threat detection, and comprehensive threat intelligence. Kaspersky Endpoint Detection and Response Expert offers effective malware protection, detailed incident analysis, and advanced threat hunting.
Room for Improvement: Fidelis Elevate needs better integration with third-party tools, improved usability, and enhanced documentation. Kaspersky Endpoint Detection and Response Expert could benefit from a lighter software footprint, more intuitive management, and better performance efficiency.
Ease of Deployment and Customer Service: Fidelis Elevate has a straightforward setup process but needs better documentation and support. Kaspersky Endpoint Detection and Response Expert features a guided deployment process though it can be complex initially. Kaspersky's strong customer service receives higher praise compared to Fidelis.
Pricing and ROI: Fidelis Elevate is considered good value but is on the higher price side. Kaspersky Endpoint Detection and Response Expert users feel the investment is worthwhile due to its powerful feature set and superior support. While Fidelis is slightly more expensive, Kaspersky is seen as a better value for its comprehensive protection and user satisfaction.
I rate the technical support from Kaspersky a 10, as they respond quickly with engineers joining the conversation within three to five minutes.
I have my own independent team for Kaspersky deployment and operational support, so I am not dependent on Kaspersky's backend technical support.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
Kaspersky Endpoint Detection and Response Expert is very scalable, working with high availability techniques across three main data centers in my organization.
I believe Kaspersky Endpoint Detection and Response Expert is scalable, as I can keep adding agents without hard limitations.
It effectively detects new applications and requires whitelisting based on assessments discussed with the technical teams or vendors.
Customers using Kaspersky Endpoint Detection and Response Expert can manage environments with as few as 100 endpoints or as many as 5,000 endpoints very effectively.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
A centralized dashboard is a primary requirement, as it would facilitate easier management without needing to install multiple agents.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
The pricing is nominal when we compare it with other solutions.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
The ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
The product is strong enough and capable of handling the type of detections as protection and security.
| Product | Market Share (%) |
|---|---|
| Kaspersky Endpoint Detection and Response Expert | 1.5% |
| Fidelis Elevate | 0.7% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 4 |
| Large Enterprise | 18 |
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
Kaspersky Endpoint Detection and Response Expert is a comprehensive cybersecurity solution designed to detect and respond to advanced threats in real time. It combines advanced threat intelligence, machine learning algorithms, and behavioral analysis to provide proactive protection against sophisticated attacks.
With its centralized management console, security teams can easily monitor and investigate incidents, while automated response capabilities enable quick remediation. This solution offers deep visibility into endpoint activities, allowing organizations to identify and mitigate potential risks effectively. Kaspersky Endpoint Detection and Response Expert is a powerful tool for enhancing the overall security posture of businesses, ensuring the protection of critical assets and sensitive data.
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