Find out what your peers are saying about Cisco, Fortinet, NetScaler and others in Network Management Applications.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
The monitoring access and excellent support provide significant value.
The best ROI is achieved over a three-year term.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
I would rate the customer service as a ten.
The technical support sometimes closes cases without resolution.
ExtremeWireless is suitable for companies with a user base below three hundred.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
The scalability of ExtremeWireless is average.
It requires some time to update, which affects real-time management.
They work well without failures.
The stability of ExtremeWireless is somewhat weaker compared to previous solutions, like Motorola before its acquisition.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
I needed deep details and more thorough resources.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
There are concerns regarding the stability of ExtremeWireless.
There is some delay in firmware upgrades for access points.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Each customer typically buys around 100 APs, which makes it quite expensive.
From a corporate point of view, stability is more important than pricing.
Initially, the switch from Cisco to ExtremeWireless was financially favorable due to attractive pricing.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
The most valuable features of ExtremeWireless include the management through the one dashboard management with ActionCloud IQ, integrated with Site Engine.
Extreme access points perform very well in high-density environments, and we use them at sites with our customers.
| Product | Market Share (%) |
|---|---|
| ExtremeCloud IQ | 2.7% |
| Cisco DNA Center | 14.4% |
| Cisco Catalyst Center | 7.9% |
| Other | 75.0% |
| Product | Market Share (%) |
|---|---|
| ExtremeWireless | 2.1% |
| Aruba Wireless | 13.9% |
| Ruckus Wireless | 12.8% |
| Other | 71.2% |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 10 |
| Large Enterprise | 8 |
ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.
The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.
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