ExtremeCloud IQ and Cisco DNA Center compete in the network management and cloud solution market. ExtremeCloud IQ appears to have the upper hand in ease of deployment and customer service, while Cisco DNA Center leads in automation capabilities.
Features: ExtremeCloud IQ offers flexibility with controller-less APs, cloud management, and advanced network insight tools providing robust security with built-in firewalls and maintaining network operations during management system downtimes. Cisco DNA Center automates network workflows, integrates with Cisco infrastructure, and provides strong wireless analytics and security features like Software-Defined Access.
Room for Improvement: ExtremeCloud IQ users seek an improved user interface and more powerful access points, noting configuration complexity and software bugs that could benefit from clearer documentation. Cisco DNA Center faces criticism over its pricing structure and challenges in integrating with third-party systems, with licensing costs and a less user-friendly dashboard being notable concerns.
Ease of Deployment and Customer Service: ExtremeCloud IQ is praised for its varied deployment options, including public and hybrid cloud, and responsive customer service that resolves issues efficiently. Cisco DNA Center, typically deployed on-premises, may offer less flexibility than cloud solutions, with customer service experiences varying in response times but generally considered knowledgeable.
Pricing and ROI: ExtremeCloud IQ is considered cost-effective with straightforward licensing, though hardware and support contracts can be pricey. Its ROI is seen positively due to reduced operational costs and network efficiency. Cisco DNA Center is perceived as expensive with complex licensing, possibly deterring smaller companies. However, its advanced capabilities offer larger enterprises a justified investment, achieving favorable ROI when fully utilized.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
When we communicate problems, they solve them effectively.
It requires some time to update, which affects real-time management.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
Improving documentation with more detailed videos and resources would be beneficial.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
| Product | Market Share (%) |
|---|---|
| Cisco DNA Center | 21.8% |
| ExtremeCloud IQ | 2.7% |
| Other | 75.5% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 13 |
| Large Enterprise | 24 |
Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.
Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.
What are the key features of Cisco DNA Center?In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.
ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.
The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.
We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
