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ESET Endpoint Protection Platform vs Trend Micro Deep Discovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
8.3
Trend Micro Deep Discovery improved ROI by effectively identifying threats, reducing downtime, saving costs, and enhancing security and efficiency.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
7.5
Trend Micro Deep Discovery's customer support is praised for responsiveness and helpfulness, though some desire faster response times and accountability.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
7.7
Trend Micro Deep Discovery is praised for scalability, effectively serving diverse organizations and simplifying management via a cloud portal.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
8.3
Trend Micro Deep Discovery is reliable with stable performance, though some users suggest improvements and note occasional missed detections.
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Trend Micro Deep Discovery needs improvements in flexibility, stability, pricing, support, scalability, configuration, multi-platform support, and advanced integrations.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Trend Micro Deep Discovery pricing is subscription-based, varies by requirements, and is generally managed by account managers.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Trend Micro Deep Discovery provides robust threat detection, easy administration, excellent performance, scalability, and comprehensive threat analysis with zero-day exploit management.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The primary purpose is to protect computers from viruses and ransomware.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (18th), Anti-Malware Tools (8th)
Trend Micro Deep Discovery
Ranking in Advanced Threat Protection (ATP)
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Network Detection and Response (NDR) (7th)
 

Mindshare comparison

As of June 2025, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 3.5%, down from 7.8% compared to the previous year. The mindshare of Trend Micro Deep Discovery is 2.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
Vladimir Alexandrov - PeerSpot reviewer
Enhanced threat detection through superior sandboxing capabilities with competitive pricing
With Trend Micro Deep Discovery, our enterprise clients can identify forgotten or unmanaged network segments, thereby mitigating unexpected network actions such as outdated antivirus software operations. When under attack, such as with ransomware, it allows us to identify the attack vector and disable it. It also assists in security audits required to prove certain network security measures.
report
Use our free recommendation engine to learn which Advanced Threat Protection (ATP) solutions are best for your needs.
857,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
13%
Financial Services Firm
8%
Government
6%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about Trend Micro Deep Discovery?
The tool's most valuable feature is its collaboration with other products. Integrating with other security products was simple and easy.
What is your experience regarding pricing and costs for Trend Micro Deep Discovery?
Trend Micro Deep Discovery is expensive compared to regular antivirus solutions, though it is competitively priced compared to similar products with advanced features.
What needs improvement with Trend Micro Deep Discovery?
The main issue is its high cost, which makes it difficult to sell. The technical support has declined in quality over the years. It is necessary for highly qualified partners to get better pre-qual...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Trend Micro Deep Discovery Inspector, Trend Micro Deep Discovery Analyzer
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Allied Telesis, Atma Jaya Catholic University of Indonesia, Babou, Blekinge County Council, Delacour, Hiroshima Prefectural Government, Live Nation Entertainment Inc., Mazda Motor Logistics Europe, McGill University Health Centre, Mikuni Corporation, OKWAVE, Sinar Mas Land, SWICA, UTOC Corporation
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Trend Micro Deep Discovery and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.