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ESET Endpoint Protection Platform vs Trend Micro Deep Discovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
6.7
Trend Micro Deep Discovery enhances threat visibility and detection, effectively preventing substantial losses from ransomware, spam, and phishing.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
6.6
Trend Micro Deep Discovery support is praised for responsiveness and effectiveness, with some users noting a need for quicker responses.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
If I were to rate them from 0 to 10, I would give them a nine or a ten.
Senior IT Security Engineer at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
7.4
Trend Micro Deep Discovery is scalable but may face limitations due to network design, integration costs, and organizational needs.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
If it doesn't support scalability, Trend Micro will recommend an upgraded hardware version, requiring only a simple payment for the new appliance.
Senior IT Security Engineer at a financial services firm with 5,001-10,000 employees
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
8.3
Trend Micro Deep Discovery is praised for stability and performance, with users appreciating its threat intelligence and consistent updates.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
The product updates and security updates are kept current, allowing us seamless integration with Trend Micro and getting daily updates and signatures without problems.
Senior IT Security Engineer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Trend Micro Deep Discovery needs better integration, user-friendliness, scalability, pricing, support, speed, and IT infrastructure compatibility.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
IT Manager at R K Khanna and Associates
The solution is not scalable as it is an agent product rather than a product designed for scalability.
Owner at Darcom
We have multiple components such as Deep Discovery Email Inspector for mail gateways, Deep Discovery Analyzer for sandboxing, and Deep Discovery Inspector, which serves as an IDS detecting malicious network traffic.
Senior IT Security Engineer at a financial services firm with 5,001-10,000 employees
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Trend Micro Deep Discovery pricing varies with requirements, seen as reasonable for advanced features but higher than standard antivirus.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
It is reasonably priced, not very expensive like Proofpoint or other vendors.
Senior IT Security Engineer at a financial services firm with 5,001-10,000 employees
The solution is very expensive.
Owner at Darcom
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Trend Micro Deep Discovery provides intuitive installation, strong threat detection, and comprehensive visibility, enhancing security across multiple platforms with responsive support.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
The primary purpose is to protect computers from viruses and ransomware.
Retired at BEMSIS INFORMATICS LTD.
The most valuable capabilities of Trend Micro Deep Discovery Email Inspector include its ability to perform mail detection and mail filtration against various email attacks such as phishing and spam, serving as an email gateway for both inbound and outbound traffic.
Senior IT Security Engineer at a financial services firm with 5,001-10,000 employees
This solution allows us to see anomalies, network traffic in our network, and zero-day threats.
Owner at Darcom
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
19th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (16th), Anti-Malware Tools (8th)
Trend Micro Deep Discovery
Ranking in Advanced Threat Protection (ATP)
17th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (6th), Network Detection and Response (NDR) (8th)
 

Mindshare comparison

As of January 2026, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 2.3%, down from 3.3% compared to the previous year. The mindshare of Trend Micro Deep Discovery is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Deep Discovery2.0%
ESET Endpoint Protection Platform2.3%
Other95.7%
Advanced Threat Protection (ATP)
 

Featured Reviews

Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Faced with deployment challenges but benefits from detailed reporting and cost efficiency
CrowdStrike sits at the kernel level and we don't know how it's operating, but we get the message; however, ESET Endpoint Protection Platform sometimes has issues with policies where users complain about popping up notifications. When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that. The blocking notification in ESET Endpoint Protection Platform comes in when it is installed from the user; it should not disturb them because we are in a domain environment, and sometimes users are not able to bypass or minimize many things they are facing. Additionally, it is not detecting pirated software, which could be a bug. I trust ESET Endpoint Protection Platform, and they should ensure that software with bugs are not getting through. While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance. If the price is low, ESET Endpoint Protection Platform is saving money, but time-wise, we face problems because when users have issues, we need to spend time rectifying them.
reviewer2266119 - PeerSpot reviewer
Senior IT Security Engineer at a financial services firm with 5,001-10,000 employees
Has improved email security through advanced filtration and timely threat detection
I work with Trend Micro Apex One. I have used the Deep Discovery's Sandbox analysis feature, and we utilize another appliance known as Deep Discovery Analyzer, abbreviated as DDA. This tool makes analysis for URLs and attachments contained in inbound emails, so whenever we receive an email with a URL or attachment, it will be analyzed by Trend Micro Deep Discovery Analyzer. In evaluating Deep Discovery's real-time visibility on network traffic, it is important to note that we applied our Deep Discovery Analyzer for Trend Micro to conduct sandboxing specifically for email channels only, and we do not utilize it for network channels. For network channel sandboxing, we use a solution called FortiAnalyzer, which belongs to another team called network security. I assess Deep Discovery's effectiveness in identifying sophisticated attack patterns by looking at how it handles high traffic loads, and how effectively it can use its instances and images to analyze numerous URLs and attachments simultaneously. Additionally, I evaluate its ability to maintain round-robin or load balancing across different analyses without leaving samples queued for analysis. The performance is critical when the product updates for signatures are up-to-date, as this aids in the detection and classification of URLs and attachments without delay in the analysis process. On a scale of one to ten, I rate Trend Micro Deep Discovery a nine.
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
12%
Financial Services Firm
8%
Healthcare Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
What do you like most about Trend Micro Deep Discovery?
The tool's most valuable feature is its collaboration with other products. Integrating with other security products was simple and easy.
What needs improvement with Trend Micro Deep Discovery?
Server Protect is not commonly used. When considering the Sandbox feature, it only inspects small files, and not all types of files are supported. The solution is very expensive. The solution is no...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Trend Micro Deep Discovery Inspector, Trend Micro Deep Discovery Analyzer
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Allied Telesis, Atma Jaya Catholic University of Indonesia, Babou, Blekinge County Council, Delacour, Hiroshima Prefectural Government, Live Nation Entertainment Inc., Mazda Motor Logistics Europe, McGill University Health Centre, Mikuni Corporation, OKWAVE, Sinar Mas Land, SWICA, UTOC Corporation
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Trend Micro Deep Discovery and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.