We performed a comparison between ESET Endpoint Protection Platform and Symantec Endpoint Security Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The product's initial setup phase is very easy."
"The setup is pretty simple."
"This is stable and scalable."
"The stability is very good."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The price is low and quite competitive with others."
"It can block certain web pages that may contain viruses or pose a threat to the computer."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"The product is good and has a good interface."
"The solution has a very good endpoint feature."
"The solution has very useful MDM features."
"All of our devices are integrated with the solution."
"It hasn't crashed a single time, so it is stable in that sense."
"Endpoint security platform that provides protection for Active Directory environments, file servers, etc., and offers excellent technical support."
"The feature I like the most is the Adaptive Protection... And it does not negatively affect users' activities because we can adapt it and allow binaries that are executed regularly, while forbidding those that are not executed within the company."
"The most valuable features of Symantec Endpoint Security Complete for me are sandboxing and its threat-hunting capabilities."
"I am impressed with the tool's detection response."
"It protects emails and messages shared between users."
"The solution prevents any damage from viruses and provides risk mitigation for virus threats."
"I like that Symantec can update directories."
"One of the most valuable features includes elements such as host libraries."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution is not stable."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"ZTNA can improve latency."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The only minor concern is occasional interference with desired programs."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"The solution could be more user-friendly."
"Everything has some kind of room for improvement."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"The solution should offer more security surrounding blacklisted websites."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"We do get false positives."
"An area for improvement in Symantec Endpoint Security Complete is that it needs to be developed more because competitors have started providing EDR and XDR functionalities, but in the product, those are still missing. Another area for improvement in Symantec Endpoint Security Complete is that it needs to be lightweight. Currently, the product is very heavy when compared to other vendors. It takes up too much space on the hard drive and the memory."
"The product’s scalability must be improved."
"Symantec Endpoint Security Complete could improve by integrating more easily with other Symantec security products."
"Symantec could have better support for iOS and Android mobile devices."
"The deployment of Symantec components could be improved."
"The overall support level for the solution could be increased."
"Symantec Endpoint Security Complete does not cover everything on the cloud. It does not cover the workstation emails. There are risks associated with it."
"Any traffic coming through should be recognized whether it is a legitimate URL or not."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Symantec Endpoint Security Complete is ranked 38th in Endpoint Protection Platform (EPP) with 13 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security Complete is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security Complete writes "A reliable solution for endpoint protection ". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Symantec Endpoint Security Complete is most compared with Symantec Endpoint Security Enterprise, Microsoft Defender for Business and SentinelOne Singularity Complete. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security Complete report.
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