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ESET Endpoint Protection Platform vs Symantec Endpoint Security Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
Sentiment score
4.2
Symantec Endpoint Security Complete's ROI is rated highly by some, yet high costs make benefits assessment challenging for others.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Sentiment score
5.5
Symantec Endpoint Security Complete receives mixed feedback, with praise for efficiency but concerns about response times and support consistency.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
I don't know the current situation with Broadcom, however, it was good when I was involved.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
Sentiment score
7.1
Symantec Endpoint Security Complete displays strong scalability, though opinions vary on license challenges and support in different environments.
 

Stability Issues

Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
Sentiment score
8.6
Symantec Endpoint Security Complete is reliable and stable, though new releases may introduce bugs, earning high user satisfaction.
 

Room For Improvement

ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
Symantec Endpoint Security Complete requires enhancements in installation, interface, mobility, security features, support, scalability, pricing, and integration.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
They could improve the user interface.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
Symantec Endpoint Security Complete pricing varies, seen as cost-effective by some but expensive due to features and complex renewals.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
Symantec Endpoint Security Complete delivers advanced protection and governance with features like threat hunting, sandboxing, and customizable performance.
The primary purpose is to protect computers from viruses and ransomware.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Advanced Threat Protection (ATP) (7th), Anti-Malware Tools (4th)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.5% compared to the previous year. The mindshare of Symantec Endpoint Security Complete is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Livin Sunil - PeerSpot reviewer
Provides comprehensive protection with a need for a more intuitive interface
Security Complete comes with antivirus plus EDR, which is a convergence of antivirus and EDR. I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted. It provides a greater level of view, making it easy for my team to mitigate those particular attacks.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Financial Services Firm
7%
Government
6%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
They could improve the user interface. Currently, everything is pretty good, however, when it comes to the Maniac and Protection, there could be enhancements.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Information Not Available
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Symantec Endpoint Security Complete and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.