ESET Endpoint Protection Platform and Symantec Endpoint Security Complete compete in the endpoint security market. ESET seems to have the upper hand in pricing and customer support, while Symantec's advanced features justify its higher cost.
Features: ESET Endpoint Protection Platform is recognized for its lightweight design, effective malware detection, and easy management. Symantec Endpoint Security Complete offers advanced threat intelligence, comprehensive protection modules, and integrated cloud threat analysis.
Room for Improvement: ESET users suggest enhancing reporting capabilities, improving documentation, and refining alerting mechanisms. Symantec users report a need to reduce system slowdowns, simplify complex configurations, and streamline update processes.
Ease of Deployment and Customer Service: ESET is noted for its straightforward deployment process and responsive support team. Symantec's deployment process is more intricate, but it offers extensive guidance. Both receive positive feedback for customer service, with ESET highlighted for simplicity and quick response times.
Pricing and ROI: ESET is praised for its affordability and good return on investment. Symantec, though pricier, is seen as worth the cost due to its robust security features and long-term value. Users find ESET more cost-effective, while Symantec stands out for comprehensive security benefits despite the higher cost.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
I don't know the current situation with Broadcom, however, it was good when I was involved.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
In terms of stability, I can rate it at nine out of ten.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
They could improve the user interface.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.
ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.
ESET PROTECT Advanced
The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.
Performance and Compatibility
ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.
Centralized Management
ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
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