Epicor iScala vs SAP ERP comparison

"The accounting, purchasing, and basic ERP functions work well. But they are a little bit older, but they work for us. The inventory management is good and necessary for any company that manages stock for production or services."

"The most significant elements of this solution are the ability to create a virtual product, a service product, and delivery."

"It has been quite stable so far."

"SAP is more reliable in terms of data quality than other systems."

"The Material Management and Sales and Distribution modules are great. The Financial Accounting module is also great."

"The solution is scalable."

"It is an integrated application, and it has been working really well. Earlier, there were different companies for different applications for manufacturing, finance controlling, logistics, and quality. It probably was the first fully integrated application. Whenever somebody is entering any data, for example, invoice data or ordering data, everyone with a right to see this data can see it in the system."

"They provide a full service."

"The solution is very mature."

"We're facing challenges with iScala in the public sector, specifically healthcare. The system doesn't have sufficient support for the complexities of managing payments for doctors, nurses, and other healthcare staff."

"Small and medium companies can struggle with the pricing."

"ERP could use better integration with other systems."

"The reporting could be improved, such as the casework, production, and activity reports. Our consultants in a subsidiary enterprise have requested that we develop a new production report. They could also improve production, financial, and HR analysis."

"The problem for us, we are one company that has seven home markets. Argentina, Brazil, Chile, Colombia, Ecuador, and Peru. When we need to configure, modify rules, change policies, or taxes rules, when we move currencies around based on our other financial results, it can get very complicated. When we try to join everything together we have some problems. However, the process good, all of our material and procurement processes are going well. The problem is trying to consolidate the financial reports and this is where I have problems."

"SAP ERP is scalable. We have some five to ten thousand SAP ERP users."

"In previous generations, SAP was stable and the roadmap was very predictable, but currently it's very difficult."

"It is not flexible for the users. SAP works in a specific way, and the users and the processes have to adapt to the way it works. It is hard to customize it to the level that we need for our work. It is not easy to get new extensions for process functions, modules, or activities."

"One thing that is lacking in ERP is a good user interface. It is currently very clumsy and complex. Another thing is that reporting capability of SAP ERP is customizable, but it is not very good. Its development time is also very high if you require specialized technical services. If you want to do any changes to the report or develop a new report, you need people with specialized skills. Business processes are very straightforward and standardized as per the industry standards. However, the way it works is a bit complex, and you need to know a lot of things. There are different things that can be complex for a general user. A lot of information is being provided in ERP. A general user doesn't require all this information, and it creates a lot of confusion. Its learning curve is very high."

"Compared to local ERP solutions, it's on the higher side."

"The product has high pricing."

"The solution has moved from a licensing model to a rights-based, subscription model in the cloud."

"We pay annually for the use of this solution."

"I am not sure. However, extensions cost approximately $100,000 or$200,000."

"This is a costly product."

"Some components are available at an additional cost, depending on the type of contract that you have."

"The pricing is based on the license per user, which I think makes the solution a bit costly...Basically, the prices of the solution are high, and we don't have that much revenue."

"The on-premises licensing model comes with annual maintenance whereas the cloud-based licensing model is a yearly subscription. The tool’s pricing is normal and not expensive."