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Epicor ERP vs SYSPRO comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
15th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
No ranking in other categories
SYSPRO
Ranking in ERP
29th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.9% compared to the previous year. The mindshare of SYSPRO is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Epicor ERP3.5%
SYSPRO0.8%
Other95.7%
ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
reviewer1413297 - PeerSpot reviewer
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."
"Real-time results make for faster decision making."
"Dashboards and Business Activity Query are very useful."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Epicor ERP is an easy-to-use solution."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."
"The product is stable with a rating of ten."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"AI and additional improvements could be made."
"Right now, it doesn't really have a good cloud story."
"A number of bugs in 9.05 were only fixed in 10."
"Everything requires changes, making it similar to developing a new platform from scratch."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"I would like to see a better reporting tool."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"The tool should provide a better user interface."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
 

Pricing and Cost Advice

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Epicor ERP is an expensive solution."
"User support could be improved as well, as the consultant charges are very high."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"The initial cost may be a bit high, but the maintenance cost is lower."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
9%
Healthcare Company
8%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
The licensing cost for Epicor ERP is a concern. The licensing becomes cheap, which leads people to opt for it, but then they encounter troubles similar to ours. The licensing was reasonable when we...
What needs improvement with Epicor ERP?
The cost management and product costing should be enhanced, along with issues in the manufacturing process. The downtime functionality in Epicor ERP is not functioning optimally.
What is your primary use case for Epicor ERP?
We are using Epicor ERP version 10.3.6. We utilize the complete process from P2P through to manufacturing, HR, and almost all other processes.
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Comparisons

 

Also Known As

Epicor SaaS ERP
No data available
 

Overview

 

Sample Customers

Information Not Available
Arctic Manufacturing
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